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Displaying 151-225 of 358 jobs
The position you are looking for is no longer available, but here are some similar jobs that might interest you
Posted 5 days ago by Proactive Appointments
Providing 2nd line support to all employees and companies that fall under a Managed Service Contract. Security Analyst Responsibilities/Tasks. Knowledge of CrowdStrike/SentinelOne is a MUST. EDR Type Product Knowledge. Interrogation of the Service Desk ticketing system … more
Posted 4 days ago by In Technology Group
We are currently looking to recruit a 1st Line Technician to join our clients busy service desk in an MSP environment. The successful candidate will be responsible for providing technical assistance to clients face-to-face and via remote networking. Responsibilities. Provide 1st … more
Posted a week ago by Texcel Consulting
We're currently collaborating with an MSP situated in Manchester, seeking to expand their service desk team. The role entails delivering telephone and email-based technical support within agreed SLAs to their diverse client base and involvement in large projects. We're searching … more
Posted 03/04/2024 by Cooper Lomaz Recruitment Ltd
The successful candidate will need to deliver outstanding customer service to their colleagues as these may not be technically minded. Role Responsibilities. Be the first point of contact for all IT-related issues. Provide IT support relating to the company's Software, Hardware and ERP … more
Posted 4 days ago by Absolute Recruitment
This role involves overseeing a Quality Management System to ensure high service standards are consistently met. Additionally, the Technical Manager will provide both proactive and reactive technical support and ensure continuous operation of the tech support desk, which includes … more
Posted 5 days ago by FPSG
Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more
Posted a week ago by Clearwater People Solutions
Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi. 1st/2nd Line Service Desk Experience. Exceptional customer service skills and engagement and strong written and spoken communication skills. Ability to work independently and as part of a … more
Posted 5 days ago by Be-IT Resourcing Ltd
Service Desk Management tool. Desktop & Device Management tool. AV Technologies. Active Directory * Entra AD. M 365. Remote Desktop Services. MDM Support (Intune. If this sounds like the right role for you, then please get in touch with Christina Hall at (url removed. … more
Posted 11/04/2024 by HartleyCo Ltd
I'm currently hiring for a 1st Line Engineer on behalf of a Managed Services Provider based in Havant. You will be responsible for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with. Windows 10/11. … more
Posted 5 days ago by Apache Associates
Support of IT, systems and services throughout the organisation. Provide training, support, guidance and motivate a team. Provide on call support. Ability to lead a team. Skills. Windows server and Active Directory. VMWare virtualisation. Office 365. CISCO Layer 2 and 3 networking. … more
Posted 5 days ago by HartleyCo Ltd
I'm currently hiring for a 1st Line Engineer on behalf of a Managed Services Provider based in Colchester. You will be responsible for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with. Windows 10/11 … more
Posted 10/04/2024 by In Technology Group
Customer Service experience (3 years. Ticketing systems- ServiceNow/CRM/ZenDesk. MS Office- Windows/Exchange/O365. Service Desk Experience- providing support. This would be a great position for someone early in their managerial career, who has experience providing hands-on … more
Posted 05/04/2024 by In Technology Group
This role offers ample opportunities for progression to the senior service desk, along with exposure to exciting upcoming projects. Joining now presents an exciting time as the company's current clients are experiencing significant expansions. They offer financial incentives for … more
Posted 05/04/2024 by In Technology Group
As an IT Engineer you will be working on the technical service desk, assisting clients from across the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT career or an experienced 1st Line … more
Posted 05/04/2024 by In Technology Group
With ample opportunity to be progress up to the senior service desk as well as plenty of exposure to some exciting projects that they're undertaking in the near future. It's a very promising time to join this business with their current clients undergoing massive expansions as well … more
Posted 03/04/2024 by In Technology Group
Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking, and database errors. Analyse log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, … more
Posted a week ago by Gleeson Recruitment Group
Troubleshoot issues escalated from service desk or internal sources. Monitor and maintain the ticket queue and ensure tickets are closed within SLA. Support third parties with maintaining the systems. Buy, configure and install IT equipment at sites. Buy, configure and deploy mobile … more
Posted a week ago by Adecco
Provide 1st & 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software. Managing backup systems and restoration. Flexibility to travel when needed between … more
Posted a week ago by Austin Fraser
Our client is a global logistics company that is now looking for a 1st Line Support person to join and provide in-house support as well as communicate to the German Service Desk teams. You will be providing hardware and software support and be responsible for documentation … more
Posted a week ago by Jackson Hogg Ltd
Basic IT background e.g From a service desk background. Strong attention to detail, analytical skills, and a proactive problem-solving approach. Effective communication skills. Proficiency in computer usage. The ability to understand business challenges and translate them into … more
Posted a week ago by Pure Resourcing Solutions Limited
This role would suit an experienced Superuser / System Admin who is looking to move into a more technical role, or a 1st Line / Service Desk looking to specialise in Application Configuration / Support. For more information and a full brief please apply with an up to date CV. … more
Posted 5 days ago by Latcom plc
Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills/experience. Active Directory. Windows Server. Azure 365. Some experience of SQL to some level is essential. Hyper-V exposure or VMWare. Enterprise … more
Posted a week ago by The Sales Recruitment Network
Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data … more
Posted 6 days ago by In Technology Group
You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer, Projects Engineer, Field Engineer and … more
Posted today by In Technology Group
When working from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing hands-up desktop support and occasionally travelling to different sites to support project work. Providing desktop support. Project rollouts. … more
Posted 10/04/2024 by Adecco
Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support. Stakeholder engagement and comms. Oversight of systems usage (access control, licensing, audit monitoring. We are looking for a … more
Posted a week ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted a week ago by Apache Associates
Adhere strictly to service processes. Maintain accurate, comprehensive ticket records and consistently update clients. Emphasise quality and first-time resolution, avoiding temporary fixes. Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover. … more
Posted 5 days ago by KHR Recruitment Specialists
Role: Senior Service Analyst. Location: Maidstone, Kent. £Competitive + Company Bonus & Benefits. Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours. Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their … more
Posted 5 days ago by Intec Select Ltd
An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service</ … more
Posted 13/04/2024 by Zen Personnel Limited
Service Centre Technician. 18.45 per hour PAYE / £23.03 per hour Umbrella PAYE. The role of the Service Centre Technician will have a strong customer service ethos for engaging with service users to resolve issues, where possible, at first point of contact. A … more
Posted 4 days ago by Chase and Holland
Data Services Officer – Sheffield – £29,000 - £31,500. Chase & Holland are excited to be working with a growing non-profit organisation who are actively seeking a Data Services Officer to support the service desk for this fantastic organisation. You will be … more
Posted today by Mansell Recruitment Group
Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of … more
Posted 6 days ago by Vivo Talent
IT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite. Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. … more
Posted a week ago by SF Recruitment
Working with a leading business in Birmingham in their search for a Service Transition Manager / Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. Main Duties. … more
Posted 3 days ago by LTS Resourcing
As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and … more
Posted 3 days ago by KHR Recruitment Specialists
As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage … more
Posted 3 days ago by Talent Locker
IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits. Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team … more
Posted 4 days ago by Artis Recruitment
The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities. Work as part of a team as a single point of contact for all support requests (incident … more
Posted a week ago by Spectrum IT Recruitment
The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibilities. Provide an IT help desk service for the company to obtain … more
Posted 11/04/2024 by ALLEGIANCE TECHNOLOGY LTD
My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Location: … more
Posted 12/04/2024 by Planet Recruitment
POST TITLE: 2nd Line Service Desk Engineer. LOCATION: Didcot, South Oxfordshire. SALARY: £25,000. COMPANY BENEFITS. 21 days standard holiday + bank holidays. Free on-street parking. Training for industry certifications and qualifications. Mileage allowance. Regular bus service< … more
Posted a week ago by Morris Sinclair Recruitment
Well-known and respected Managed Services Provider who are renowned for training and developing emerging talent. They have offices centrally within Edinburgh and would prefer a candidate that enjoys spending the majority of the week in the office with their colleagues. Culture: The client … more
Posted a week ago by Omega Resource Group
Position: Senior Technical Analyst (Infrastructure Services. Location: Deeside (On-site. Job Type: Permanent. My client, a global leader in the aerospace industry are on the hunt for a Senior Technical Analyst. Role and Responsibilities. In this role, you will have the technical ability to … more
Posted a week ago by Morson Talent
Work collaboratively with the wider IT Team to resolve service requests and incidents. logged into the service desk system, including service desk tickets from end users and. the internal team. Proactively respond to alerts and monitoring notifications, … more
Posted 10/04/2024 by Sammons Recruitment Ltd
To escalate more complex Service Desk requests to the relevant IT Support member. Monitoring the internal Help Desk system as first line support. To take ownership of user problems and be proactive when dealing with user issues. Tracking and recording issues and solutions … more
Posted 3 days ago by Reed Technology
The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support. Day to day of the role. Lead and … more
Posted today by Expleo Engineering UK Limited
Managing IT on/offboarding for new hires and leavers as well as conducting office / desk moves and set-ups. There will also be the opportunity to get involved in the delivery of a range of IT related projects. This is an interesting and dynamic role. IT play a key part in providing and … more
Posted 3 days ago by Big Red Recruitment Midlands Limited
In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key point of contact for … more
Posted 3 days ago by Morgan Law
You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties. Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT … more
Posted 11/04/2024 by ClearHire
IT Help Desk Support. The role has a position of responsibility which requires someone who has the ability to effectively manage client expectations, take ownership of tier 2 (remote support) calls, and support cases/faults ensuring the effectiveness of client systems, and enhancing the … more
Posted a week ago by Jumar Solutions
Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA. Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined < … more
Posted a week ago by Mana Resourcing Ltd
Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable … more
Posted 05/04/2024 by In Technology Group
The company is seeking a dynamic addition to their service desk team. If you have over three years of experience in the IT industry and aspire to elevate not only your career but also your financial prospects, then this opportunity is tailor-made for you. You are an ideal candidate … more
Posted 4 days ago by Avocet Strategic Resourcing
We are looking for. 12 months+ technical support experience and great customer service skills, OR. 18 months+ technical support / IT service Desk experience and love to analyse and resolve issues. Excellent customer service and problem solving skills. This first … more
Posted 4 days ago by Avocet Strategic Resourcing
We would like to hear from you if you have. 6 months + technical support experience and great customer service skills, OR. 1 years+ technical support / IT service Desk experience and love to analyse and resolve issues. With all these positions – customer service … more
Posted 3 days ago by Brook Street
As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities. Provide 1st and 2nd line IT support, including desk setups, machine … more
Posted yesterday by Pearson Whiffin Recruitment Ltd
Respond to service desk phone calls and tickets as needed. Respond to ticket escalations from 1st & 2nd line queues. Contribute to the maintenance and documentation of infrastructure. Undertake change management of systems. Undertake project design and implementation. Monitor and … more
Posted today by One to One Personnel
Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an IT Support Administrator to join their team based in Southend. To be considered for this role you must have strong … more
Posted 05/04/2024 by ALH Recruitment
Offer hands-on desk side IT support and training to users in efficient utilization of Business Central and CRM tools. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Pro-actively identify, prioritize, and resolve … more
Posted 05/04/2024 by ALH Recruitment
Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls … more
Posted 09/04/2024 by Mainstay Recruitment Solutions Ltd
They are seeking to add IT Engineer to their service desk team to help support their growing portfolio of clients. As an IT Engineer, you will be at the heart of our technical operations will include. Office 365 Administration: Managing and maintaining Office 365 environments, … more
Posted 12/04/2024 by Opus Recruitment Solutions
Opus is proud to be the exclusive partner of an esteemed Industrial Services provider based in Avonmouth, currently seeking an IT Support Engineer to join their team. This role involves covering 1st to 2nd line responsibilities within the service desk. This is more than … more
Posted a week ago by Opus Recruitment Solutions
Opus is proud to be the exclusive partner of an esteemed Industrial Services provider based in Avonmouth, currently seeking an IT Support Engineer to join their team. This role involves covering 1st to 2nd line responsibilities within the service desk. This is more than … more
Posted 02/04/2024 by BeTechnology Group
As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, systems and software. Benefits include. 23 Days Holiday + Bank Holidays. Training and progression Opportunities. Free onsite parking. Company pension scheme. Online … more
Posted a week ago by ALLEGIANCE TECHNOLOGY LTD
My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and … more
Posted a week ago by 1 Tech Staffing Ltd
Our client is well-established Managed Service Provider (MSP) based in Watford; they're currently looking for a 3rd Line Service Desk Engineer to join their expanding team. The successful 3rd Line Engineer will be the escalation point of a friendly team. Providing a high- … more
Posted 09/04/2024 by CRG
Service desk Que knowledge and ticketing experience. Knowledge of Teams, SharePoint and Microsoft Application support. General IT oversight within a hybrid office setting. Overview of Knowledge Required. Experience in a similar role 2 -3 years. A good understanding of customer … more
Posted 03/04/2024 by Smart Sourcer Ltd
We're looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills and a desire to learn, cross train and build a career in technology. You'll require the following skills and experience. 1+ years' experience in a Customer … more
Posted a week ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service ticket are escalated … more
Posted a week ago by Aspire Recruitment Consultants
This leading Technologies Company has an exciting role for an Entry Level IT Help Desk engineer who is confident, dependable, and can build relationships. This is an excellent opportunity for an enthusiastic candidate who is interested in IT/Customer Service and is willing to learn … more
Posted a week ago by Hudson Shribman
Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless … more
Posted a week ago by ISR RECRUITMENT LIMITED
Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites. Demonstrate an understanding of ISO Certifications and the obligations within this role. To demonstrate an understanding of ISO certifications and the obligations within this … more
Posted 6 days ago by Applause IT Recruitment Ltd
You will also be responsible for building your team as well as continuous improvement of technology, network and service provision ensuring that the organisation is able to fully operate to its full potential. Your responsibilities day to day will be. Working with business stakeholders to … more
Posted 5 days ago by Mission 4 Recruitment
Running the ticket desk and allocating tickets to the appropriate team member. Responding to low level tickets and checks. Maintaining the hardware asset list. Assuming other responsibilities while other members of IT are out of the office. Skills. General Microsoft Office knowledge. Good … more
