IT Engineer
£30-40,000 + benefits
Outskirts of Chelmsford - easy access from A12. 

A superb opportunity to join a leading and growing business in a newly created post. 

This positions will work for a mutisite business supporting across all elements of IT. This is a varied role working with a small team.
Duties will include:

• Provide technical support for hardware and software issues
• Be a point of escalation for support desk
• Root cause analysis
• Manage the timely resolution of open calls and call actions across all companies
• Take ownership of assigned incidents and manage them through to resolution
• Ensure that any technical or operational issues on a service ticket are escalated efficiently, liaising with, and managing vendors accordingly
• Proactively research ideas and concepts to source suitable technical solutions or resolve problems
• Technical and proactive involvement in various projects, from SharePoint adoption to Co-Pilot integration and new systems implementations 
• ‘Hands-on’ approach to problem-solving; solving problems within strict SLA timeframes
• Provide on-site support for new and current sites 

Technical experience: 

• Strong Microsoft Windows Server (2016, 2019 and 2022)
• Active Directory, DNS, DHCP AdministrationO365 administration and its complimentary addons (Outlook, OneDrive, Teams, Flow, Planner, Delve, etc)
• SharePoint 
• SQL Server Administration and troubleshooting
• Windows 10 / 11 administration and troubleshooting, along with Windows 10 to 11 migrations
• Azure admin
• Antivirus (Microsoft Defender)
• Networking skills - Meraki and SonicWALL (not essential) 

The position offers further training and excellent prospects for development and progression. On offer is a super salary and a range of benefits.
Ideally we are looking for someone to be on site 3-4 days a week.