Service Manager jobs

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  1. Service Manager

    Posted 3 days ago by NECSWS

    Location:
    Hartlepool
    Job Type:
    Permanent

    Job Description and Responsibilities * Responsible for all aspects of contract delivery including finance, quality, people and client. * Responsible for the allocation and management of team and individual performance targets * Responsible for an overall minimum of 95% accuracy in all contract delivery * Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately * Demonstrate exceptional motivational skills * Responsible for the day to day management of people * Ensure contracts are achieving the agreed budget targets * Co-ordinate resources for current and more

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  2. Project / Service Manager

    Posted 2 hours ago by DCA Recruitment

    Location:
    BT78, Mount Pleasant, Fermanagh and Omagh
    Job Type:
    Permanent

    Project / Service Manager Omagh Analytical / Decision Making Responsibilities: Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule - manages variances Proactively performance monitoring and reporting on project/service scope, time, cost, quality, risks and overall project/program health. Leading the project/service team, working with global suppliers, management teams and IT Services Teams to ensure project/program success. Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans Identifies potential points of contention more

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  3. Infrastructure Service Delivery Manager

    Posted 9 hours ago by Raytheon

    Featured job
    Location:
    KY7, Markinch, Fife
    Job Type:
    Permanent

    Job Title: Infrastructure Service Delivery Manager Location(s): UK (Nationwide Responsibility) - Remote working offered Summary of Role: This management role reports to the Head of Technical Service Delivery and is accountable for the full service and support lifecycle of all IT Infrastructure services including all third-party hosted and internally managed IT infrastructure encompassing all datacentre, network and site-based infrastructure services. In addition to a strong technology background the role also requires project management acumen, excellent vendor management skills and a service-oriented approach to infrastructure operations more

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  4. Professional Services Manager

    Posted 2 weeks ago by Opus Recruitment Solutions

    Salary:
    £80,000 - £90,000/annum £10,000
    Location:
    Manchester
    Job Type:
    Permanent

    I have an amazing opportunity for an experienced Professional Services Manager to join one of the worlds most exciting and fastest-growing tech providers. They provide mission critical network infrastructure services for some of the globes largest and most successful companies. They are looking for a Professional Services Manager to join them out of growth to take charge of a team of 6 Consultants based throughout the EMEA region. Core Responsibilities; Define team goals for Consulting that align with overall PS goals. Working with the Director of PS, support defining operational metrics for the consulting team, to demonstrate the performance more

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    Applications:
    Less than 10
  5. Interim Service Manager - 6 Month FTC

    Posted yesterday by Pearson Whiffin IT

    Salary:
    £90,000 - £100,000/annum Benefits
    Location:
    London
    Job Type:
    Contract

    Interim Service Manager I am working with a company who are looking for someone with a strong background in service management who has lead and developed teams handling over 6500 tickets per month across approximately 2500 users. We are looking for someone who is experienced at running a service desk supporting a variety of technologies such as service and cloud technologies. In addition you need to manage and improve services, drive improvements, manage stakeholders and vendors and ensure a high level of service is maintained. Required skills and Experience: Strong experience working within a corporate environment within a multi-server more

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    Applications:
    Less than 10
  6. Service Delivery Manager

    Posted 2 weeks ago by ITRAC LTD

    Remote job
    Location:
    London
    Job Type:
    Permanent

    Role Our rapidly growing leading technology client is looking to consolidate its permanant team with a Service Delivery Manager. Responsibilities * Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service * Maintaining high performance levels for service‐related processes, and implementing improvement activitieswherever necessary * Taking ownership of critical incidents, coordinating with resolution parties, and establishing effectivecommunication between stakeholders for post‐incident reviews * Ensuring that systems, procedures, and methodologies are in place to support outstanding more

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  7. Manager Services Sales

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    As a member of the Palo Alto Networks EMEA team, you will be responsible for partnering with Regional Account Managers and Partners to sell value-added services into enterprise and large commercial accounts. These services include Professional Services and Advanced Support Services. You will employ world-class account management, collaboration, and strategic selling skills to define solutions, identify cross-selling and up-selling opportunities within enterprise accounts. Are you a highly competent presenter, with a demonstrable track record of selling services to C-level executives? If so, then this may be the role for you! In this role more

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  8. Service Manager – IT Service Management, ITSM – ITIL – Change

    Posted yesterday by PeopleWorks

    Remote job
    Salary:
    £315/day Inside IR35
    Location:
    W12, Shepherd's Bush Green, Greater London
    Job Type:
    Permanent

    Service Manager – IT Service Management, ITSM – ITIL – Transformation, Change Contract: 6 Months Location: West London Offices, some remote work Rate: £315 per Day – Inside IR35 One of the world’s most renowned on-line luxury brands is looking to hire a Service Manager with experience of promoting and managing transformation and change. The Service Manager will be working closely with existing internal teams within the Major Incident, Change and Release Management, Problem Management and Analysis teams. You will be responsible for understanding in detail and mapping out current ‘as-is’ processes with the aid and experience of internal team more

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  9. IT Service Delivery Manager

    Posted 28/09/2021 by Intec Select Ltd

    Salary:
    £60,000 - £80,000/annum Comptetitive Benefits Package
    Location:
    City Of London
    Job Type:
    Permanent

    IT Service Delivery Manager Company overview: A global corporation with 48 offices in 22 countries and over 1500 employees across the globe is currently hiring an IT Service Delivery Manager who is able to provide technical leadership to a small EMEA based service desk and act as the key point of escalation / ownership for user incidents, service requests and service quality, with an unrivalled passion for continual service improvement. This role is a permanent opportunity paying up to £80,000 & offers an excellent benefits package with 1 day remote working. Our client is a fascinating corporation, with a luxurious office in the heart of more

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  10. Professional Services Manager - Governance Risk & Compliance

    Posted 2 hours ago by Deerfoot IT Resources Limited

    Salary:
    £80,000 - £90,000/annum +10% Bonus
    Location:
    Slough, Berkshire
    Job Type:
    Permanent

    Professional Services Manager > Governance, Risk and Compliance £80-90k base + 10% Bonus IT Security specialist with hands on experience Hybrid working model - WFH / Burnham, Berkshire Our client is a global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense and mitigate risk. Skills / Environment - Bachelor's degree - 5+ years experience with software company - 3 years managing a Professional Services team - Leadership Role Overview: This role is responsible for the delivery of profitable, high-quality implementation engagements to both new more

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  11. Service Delivery Manager - Public Cloud

    Posted a week ago by Technical Resources Ltd

    Salary:
    £100,000 - £120,000/annum
    Location:
    London
    Job Type:
    Permanent

    The Company: Join the leaders in cloud native transformation as they begin their next phase of growth. With operations in over 10 countries around the world & platinum partnerships with leading hyperscalers, they are looking for driven & ambitious cloud thinkers with a “hold my beer/coffee - I got this” attitude. With a company like this, every day will have you working with the latest cutting-edge public cloud technologies to always stay one step ahead of the game, with a huge investment in personal and professional development for their staff. Apply now to start your journey into the cloud!    The Role As the Service Delivery Manager more

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  12. Service Delivery Manager - EdTech SAAS

    Posted 2 days ago by Robert Walters

    Salary:
    £65,000 - £80,000/annum
    Location:
    London
    Job Type:
    Permanent

    Robert Walters have been exclusively engaged to recruit for a brand new role where Kidsloop are seeking an experienced Service Delivery Manager to provide technical leadership to our UK Service Desk and to act as the key point of escalation as well as taking ownership for user incidents, service requests and service quality, in a rapidly expanding global EdTech business. This is a hands-on role where you'll take ownership and responsibility for anything related to our UK IT Platform within Service Delivery, an exciting challenge! A UK-based role with a HQ in London. About Kidsloop A fundamental pillar of our company is the belief that learning more

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    Applications:
    Less than 10
  13. Senior Service Delivery Manager - Contract

    Posted 6 hours ago by Wunderman Thompson Commerce

    Salary:
    £0/yearly
    Location:
    Watford
    Job Type:
    Permanent

    Senior Service Delivery Manager required to join one of our high profile retail clients. We are looking for this individual on a contract or permanent basis and able to offer a hybrid remote/ working from office model. A WTC Senior Service Delivery Manager (SSDM) is accountable for the operational delivery, governance, and principle oversight of one or more Customers eCommerce Services. As the Service representative to the Customer the SSDM is responsible for ensuring the customer is able to conduct day to day business leveraging Engineering and Operational teams to support them maintain availability and operational performance of the customers more

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  14. Manager, Customer Service Solution Consulting

    Posted 3 days ago by ServiceNow

    Location:
    Staines
    Job Type:
    Permanent

    As Solution Consulting Manager, Customer Experience you will be responsible for supporting the technical sales efforts managing a team of highly motivated Presales Solution Consultants based across UK&I. You will manage the team of product experts that convey value to address ServiceNow customers’ business issues. As a specialist leader, your team will contribute to the development of concepts, techniques & assets that enablable the regional Account teams you support. You will engage in complex tasks in creative and effective ways requiring independent action and a high degree of initiative to resolve issues. You will make recommendations more

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  15. Channel Business Manager, Service Providers - Prisma SASE

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    Your Career Prisma SASE is the industry’s most complete SASE (Secure Access Service Edge) solution with industry-first innovations and a full set of best-of-breed capabilities; Firewall as a Service (FWaaS), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Zero Trust Network Access (ZTNA) & Software-defined WAN (SD-WAN) As the Channel Business Manager Service Provider you will be responsible for the company’s managed services SASE business with the company’s Service Provider, Managed Security Service Provider, System Integrator and Internet Service Provider partners, with the goal of growing the company’s market share by building more

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  16. Solution Manager - Data Centre Services

    Posted 6 days ago by SCC

    Location:
    Bracknell, Bracknell Forest
    Job Type:
    Permanent

    SCC – Specialist Computer Centres is the leading IT services organisation in Europe. We have been established for over 40 years and have a turnover in excess of £3 billion. Our business continues to grow creating a real career opportunity for a senior Pre Sales professional to take ownership of large scale Services opportunities. The role could be based out of any of our key offices - Birmingham, London, Bracknell, Bristol or Warrington As Solutions Manager, you will be part of the Data Centre Services Pre-Sales team, reporting to the Head of Data Centre Services Pre-Sales. You will act as an advisor, consultant and thought leader for SCC more

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    Applications:
    Less than 10
  17. Senior UX Manager, Merchant Services (Remote, Europe)

    Posted 3 days ago by Shopify

    Location:
    London
    Job Type:
    Permanent

    We’re looking for a senior user experience leader to help us understand and explore our next set of challenges. We need someone capable of building opinions using research insights, data, and experience. Someone who is comfortable defining goals, direction and strategy, but also comfortable getting into the weeds and working hands on with their teams. At Shopify, leaders sketch too. They thrive on change and operate on trust, leveraging the diverse perspectives of the people on their team in everything they do. We’re fascinated by how you think, how you break down problems, and come up with solutions. We look for those who question, who are more

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  18. Test Manager - Financial Services - Data Migration

    Posted 3 days ago by Eurofins

    Location:
    Birmingham
    Job Type:
    Permanent

    Test Manager - Financial Services - Data Migration We are looking to expand our Test Management Consultancy with a fantastic opportunity to come and work for us on an exciting and large data migration programme within our partner within the financial services sector. Key Responsibilities: Positively represent the Testing function at key meetings. Develop and lead the test scope, approach and effort for each project, ensuring that test cases and scripts are generated to support the testing cycles Oversee the use a variety of test approaches to test solutions, ensuring the maintenance of quality and standards in each product Coordination more

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  19. DevOps Manager - SaaS - Financial Services, Compliance

    Posted a week ago by Robert Walters

    Salary:
    £100,000 - £120,000/annum Benefits, Pension, Bonus
    Location:
    City of London, London
    Job Type:
    Permanent

    I'm currently hiring for one of my favourite SaaS clients who is seeking a skilled, technical but personable DevOps Manager to lead the growth and galvanisation of their UK DevOps teams as the firm continues to expand due to exemplary market performance. The company engineers products which are solving a myriad of problems across Financial Services Risk and Control, regulatory compliance and it's tools are currently used by +20,000 customers in 90 countries, including the worlds leading Brokers and other Sell Side organisations. As such they are now sourcing a skilled and technical DevOps Engineering Manager to lead and motivate more

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  20. Sales Manager IT Infrastructure and Managed Services

    Posted yesterday by Applause IT Recruitment Ltd

    Salary:
    £60,000 - £100,000/annum + Package + Bonus
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    IT Sales Team Manager: IT Infrastructure and Managed Cloud Services "Head of Sales" Manchester, North West. Part Homeworking. Local candidate preferred - to suit Manchester, Liverpool, Chester, Warrington, Bolton or Cheshire or Lancashire based candidate close to M6 corridor. £60,000 - £80,000 pa basic depending on experience + Excellent Bonus + Excellent Benefits Package OTE well in excess of 100K Well established IT and Managed Services provider requires experienced Sales Manager from a similar IT Managed Services background to lead a medium sized team, selling a mature product portfolio of leading IT products and services including more

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  21. Capacity Manager

    Posted 30/09/2021 by Erin Associates

    Location:
    Chorley
    Job Type:
    Permanent

    Capacity Manager – Chorley Capacity Management, ITIL, ISO standards, Forecasting, Service Levels This advanced solutions provider requires a driven and self-motivated Capacity Manager to join their busy technical services team and motivate those around them. They will offer you an excellent salary and benefits package. The key to this role is for managing the Customer Management function with their customers and developing strategies in line with continual service improvement.   The Capacity Manager will be responsible for: Forecasting, trending, modelling, and documenting client requirements and working with clients and service delivery more

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  22. Test Manager - financial services, banking. Great new role - 8 month contract

    Posted 4 days ago by Tilt Recruitment

    Location:
    kent
    Job Type:
    Contract

    Test Manager - Financial Services, c £500- £575 per day- INSIDE IR35 , 8 months initially Our long standing client, a highly respected professional services organisation and top rated employer are on a continued growth curve, are keen to further enhance their testing capability with a Test Manager.  This role will suit an experienced Test Management professional who is looking for some interesting work and wants to work with a great bunch of people! This role will be specifically to lead the End to End test activity and Test governance for a system migration - a Treasury Management system (so any experience of Treasury systems will highly more

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  23. Engineering Manager Java

    Posted a week ago by Client Server

    Salary:
    £80,000 - £95,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Engineering Manager London to £95k Engineering Manager (Java SpringBoot Microservices Cloud GCP). Are you an experienced Java technologist with leadership experience looking for an opportunity to step up into a hands-off Engineering Manager role? Hugely successful tech company that have revolutionised the way people find properties is seeking an Engineering Manager with a Java background to join their team. This is mostly a hands-off role (around 10 - 20% hands-on development) where you'll manage a team of 5 - 6 people within the Data Services Team. You'll be coaching and developing your team, conducting performing reviews, assessing training more

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  24. Software Engineering Manager Java Microservices

    Posted yesterday by Client Server

    Salary:
    £80,000 - £95,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Software Engineering Manager London to £95k Software Engineering Manager (Java SpringBoot Microservices Cloud GCP). Are you an experienced Java technologist with leadership experience looking for an opportunity to step up into a hands-off Software Engineering Manager role? Hugely successful tech company that have revolutionised the way people find properties is seeking a Software Engineering Manager with a Java background to join their team. This is mostly a hands-off role (around 10 - 20% hands-on development) where you'll manage a team of 5 - 6 people within the Data Services Team. You'll be coaching and developing your team, conducting performing more

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  25. Lead Product Manager

    Posted a week ago by Prism Digital

    Salary:
    £85,000 - £95,000/annum Generous
    Location:
    London
    Job Type:
    Permanent

    Lead Product Manager - Man-Managing Software focused BAs/PMs - Finance Co. As the hands-on Product Manager you will be reporting to the Development Director of a well-established Financial Institution and managing a team of five software focused Business Analysts/Project Managers. This is the chance to join a forward-thinking financial services organisation who are going through huge multiple transformations - so an ideal time to join and improve the end to end project flow. Our client has been an established brand for over 40 years now and continue to thrive in this ever-evolving space. With offices across the world and over 5000 employees more

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