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  1. Senior IT Service Manager

    Posted 06/10/2021 by Department of Work & Pensions

    Featured job
    Salary:
    £49,171 - £59,589/annum
    Location:
    Blackpool, Lancashire
    Job Type:
    Permanent

    (phone number removed) | Senior IT Service Manager Up to £59,589 | Blackpool DWP. Digital with Purpose. DWP is the UK's largest government department. Almost everyone in the UK will access the products, services and support we deliver during their lives. Our Data & Analytics function has the largest Data Warehouses in Government, and you will be joining our Service Management Team in Blackpool. You'll define the strategy for service management across platforms, channels, and products of products ensuring availability, performance and process maturity across our Data and Analytics landscape. You'll ensuring we get value and quality more

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  2. Service Manager

    Posted 3 days ago by NECSWS

    Location:
    Hartlepool
    Job Type:
    Permanent

    Job Description and Responsibilities * Responsible for all aspects of contract delivery including finance, quality, people and client. * Responsible for the allocation and management of team and individual performance targets * Responsible for an overall minimum of 95% accuracy in all contract delivery * Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately * Demonstrate exceptional motivational skills * Responsible for the day to day management of people * Ensure contracts are achieving the agreed budget targets * Co-ordinate resources for current and more

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  3. Project / Service Manager

    Posted 3 hours ago by DCA Recruitment

    Location:
    BT78, Mount Pleasant, Fermanagh and Omagh
    Job Type:
    Permanent

    Project / Service Manager Omagh Analytical / Decision Making Responsibilities: Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule - manages variances Proactively performance monitoring and reporting on project/service scope, time, cost, quality, risks and overall project/program health. Leading the project/service team, working with global suppliers, management teams and IT Services Teams to ensure project/program success. Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans Identifies potential points of contention more

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  4. Vendor Service Manager

    Posted 05/10/2021 by Michael Page

    Salary:
    £51,000 - £55,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    The Vendor Service Manager is responsible for all vendors within the IT function,You will own and must understand contractual, commercial and operational working relationships with vendors to ensure effective delivery of committed products, services and solutions. Client Details Leading Global Course and Apprenticeship Provider Description Work with the Technology Commercial team to implement the existing strategic direction, mission and vision of the vendor management office and operational objectives and processes to ensure the successful operational execution of the function. Create and maintain training and performance evaluation materials more

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  5. Technical Service Manager

    Posted a week ago by Fisher & Paykel Appliances Ltd

    Location:
    NN4, Rothersthorpe, Northamptonshire
    Job Type:
    Permanent

    Technical Service Manager Location: Northampton, NN4 9BB Salary: Competitive, DOE Contract: Full Time, Permanent Fisher & Paykel is a global company with a strong heritage. We create moments of delight together in the heart of the home, sustainably enhancing the quality of people's lives. Now and for future generations. We're passionate about our customers and we care about the details. It's this passion that inspires us to delight our customers at every point of their journey with us, that we hope will last a life time. Working within the luxury retail market, we pride ourselves on understanding the life lived around our appliances more

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  6. IT Monitoring Services Manager

    Posted 30/09/2021 by Vitality

    Location:
    Bournemouth, Dorset, United Kingdom
    Job Type:
    Permanent

    Vitality, IT Monitoring Services Manager, Bournemouth, £Competitive + Bonus + Benefits We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we’re out to make the world a healthier, happier place.  That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards.  It’s more

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  7. Service Desk Manager

    Posted 23/09/2021 by Owen Mumford

    Location:
    OX20, Woodstock, Oxfordshire
    Job Type:
    Permanent

    This role will be responsible for the day-to-day IT Service Desk Delivery for Owen Mumford. Monitoring and reporting on service requirements, you will assist in developing the IT Service Delivery team, whilst nurturing positive relationships with associates across the business. Key Responsibilities: * Managing the Service Desk Team Lead and indirectly the IT Support Technicians * Manage overall Service Delivery activities and ensure efficient and effective daily IT operations * Provide technical end-user computing support * Network server administration * Dealing with AD, GPO, user access and security rights * Assist the IT Manager more

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    Applications:
    Less than 10

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  8. Service Delivery Manager

    Posted 04/10/2021 by IMMJ Systems Company

    Salary:
    £50,000 - £60,000/annum
    Location:
    Chelmsford
    Job Type:
    Permanent

    The Service Delivery and Support Manager will be responsible for implementing Service Management processes and procedures in accordance with appropriate Service Level Agreements and Key Performance Indicators. They will be responsible for line management of the support team and implementing ITIL processes across our service desk. They will be leading client service review meetings and ensuring all reporting metrics are available to support and facilitate these discussions. The Service Delivery and Support Manager will closely monitor incident management activities to ensure the customers expectations are being met from raising a problem more

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  9. Infrastructure Service Delivery Manager

    Posted 9 hours ago by Raytheon

    Featured job
    Location:
    KY7, Markinch, Fife
    Job Type:
    Permanent

    Job Title: Infrastructure Service Delivery Manager Location(s): UK (Nationwide Responsibility) - Remote working offered Summary of Role: This management role reports to the Head of Technical Service Delivery and is accountable for the full service and support lifecycle of all IT Infrastructure services including all third-party hosted and internally managed IT infrastructure encompassing all datacentre, network and site-based infrastructure services. In addition to a strong technology background the role also requires project management acumen, excellent vendor management skills and a service-oriented approach to infrastructure operations more

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  10. Installation/Service Manager (Access control, CCTV, barriers)

    Posted 2 days ago by Rise Technical Recruitment Ltd

    Salary:
    £40,000 - £55,000/yearly
    Location:
    Feltham,Greater London
    Job Type:
    Permanent

    Installation/ Service Manager (Access control, CCTV, barriers) Feltham, Middlesex (commutable from Hounslow, Twickenham, Southall, Richmond, Hayes, etc) £40,000 - £55,000 + bonus & overtime (OTE £60K - £70K) & car Are you a Installation/ Service/ Maintenance Manager (or similar), from a Access control, CCTV or barriers background looking for a varied role and fully autonomy within your position? This a both an office based and hands-on site based role, working1 in 2 weekends every month (paid at premium overtime rates). This company install/ maintain electro-mechanical products (similar to Access control, CCTV, barriers etc) to various more

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  11. Service Delivery Manager

    Posted a week ago by VIQU Limited

    Salary:
    £50,000 - £55,000/annum
    Location:
    Birmingham
    Job Type:
    Permanent

    Service Delivery Manager     Birmingham ( Remote )        £50,000 - £55,000 An exciting opportunity has arisen for a Service Delivery Manager to join a Business Solutions company based in the UK. Working within an MSP you will be responsible for multiple clients and may have to travel onsite once a month. The Service Delivery Manager acts as the single point of contact for the key customer representatives throughout the lifecycle of the managed services contract. The SDM also provides their aligned customers with ongoing performance reporting and trend analysis, adding insight and recommendation to provide value to the customer. Responsibilities more

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    Applications:
    Less than 10
  12. Service Transition Manager

    Posted a week ago by Network IT Recruitment Ltd

    Salary:
    £60,000 - £65,000/annum Full Company Benefits
    Location:
    Birmingham
    Job Type:
    Permanent

    A dynamic Service Transition Manager is now being sought by an international education and research organisation, to undertake an exciting and challenging role focussed and leading and evolving diverse application services delivered to a demanding enterprise scale user base.   As the Service Transitional Manager, you will use your commercial experience to assist the Organisation to evolve a 5-year strategy to increase automation of processes and implement a more service management focussed approach driven by a gradual transition to cloud services. As the successful Service Transition Manager, you will take responsibility for a number application more

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    Applications:
    Less than 10
  13. Service Desk Manager

    Posted 3 days ago by InTechnology Group

    Salary:
    £60,000 - £70,000/annum Plus Benefits
    Location:
    London
    Job Type:
    Permanent

    Service Desk Manager Location: London Salary: £60000 - £70000 Sector: Managed Service Provider A leading, forward-thinking managed service provider has an exciting opportunity for a talented Technical Service Desk Manager to manage their ever-growing service desk team. My client, a highly dynamic and successful IT solutions provider and consultancy in services, hardware, software and networking need a highly technical escalation lead or manager with MSP experience! As their Technical Service Desk Manager, you will be responsible for managing the Service Desk team and providing overflow 2nd to 3rd level IT support. Management Related Skills more

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    Applications:
    Less than 10
  14. Technical Support Services Manager

    Posted a week ago by Concept Resourcing

    Salary:
    £45,000 - £60,000/annum
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    Service Desk Manager - Leeds - IT Managed Services £50,000-£60,000 + benefits OFFICE BASED IN LEEDS 4 / 5 days a week. I'm looking for a Service Desk Manager for a leading technology, award winning, business in Leeds. The role will be responsible for managing all activities in respect of the Help Centre operations. You will be the main point of contact for incidents, requests and changes related to the Service Desk. Someone who is adaptable, to the changing paces of the work, someone who can implement change where necessary to maximise productivity, and someone motivated to take charge, and make the team their own. This will be overseeing more

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    Applications:
    Less than 10
  15. Service Delivery Manager

    Posted 28/09/2021 by Alpha Associates Recruitment Ltd

    Salary:
    £55,000 - £65,000/annum
    Location:
    Trafford Park, Trafford
    Job Type:
    Permanent

    A continually growing client of mine are looking for a number of Service Delivery Managers to join their team in Trafford on a permanent basis. The ideal Service Delivery Manager will come from a Managed Service background, but this isn't essential. Key Experience Required of the Service Delivery Manager: - VMware VCP certification (or similar) - NetApp NCDA qualification (or similar) - Minimum of 3 years' experience utilising an ITIL service management framework - At least 2 years’ experience in a Technical Consultant or IT Infrastructure Management role Desirable Experience Required of the Service Delivery Manager: - Cisco CCDA or higher more

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  16. Service Desk Manager

    Posted 2 days ago by Concept Resourcing

    Salary:
    £50,000 - £60,000/annum
    Location:
    Ipswich, Suffolk
    Job Type:
    Permanent

    Service Desk Manager - Ipswich - IT Managed Services £(phone number removed) + benefits + Split between office and home working. I'm looking for a Service Desk Manager for a leading technology business in Ipswich. The role will be responsible for managing all activities in respect of the Help Centre operations. To ensure that the customer's satisfaction and SLA are maintained to the highest level. You will be the main point of contact for incidents, requests and changes related to the Service Desk This will be overseeing a large service desk and working in an ITIL environment - ideal candidate will have experience of a similar role. Location more

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  17. Service Delivery Manager

    Posted 3 days ago by RRD Digital

    Salary:
    £55,000 - £60,000/annum Bonus and Benefits and Car
    Location:
    London
    Job Type:
    Permanent

    Service Delivery Manager O365 / Windows / Support / 2nd line / Desktop Our global client are currently recruiting a Service Delivery Manager to lead the second support team in a large-scale environment. Below is a short overview of some of the responsibilities: * Organising and coordinating the Desktop Support section of IT for their remit. * Responsible for day-to-day Desktop Support and ensuring service excellence across IT services. * Management of local Team. * Forming part of an adaptable Service Delivery Team that crosses multiple ITIL aligned service disciplines supporting day to day activities. The Team acts as the single more

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  18. Service Delivery Manager

    Posted 2 weeks ago by ITRAC LTD

    Remote job
    Location:
    London
    Job Type:
    Permanent

    Role Our rapidly growing leading technology client is looking to consolidate its permanant team with a Service Delivery Manager. Responsibilities * Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service * Maintaining high performance levels for service‐related processes, and implementing improvement activitieswherever necessary * Taking ownership of critical incidents, coordinating with resolution parties, and establishing effectivecommunication between stakeholders for post‐incident reviews * Ensuring that systems, procedures, and methodologies are in place to support outstanding more

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  19. IT Service Operations Manager

    Posted 01/10/2021 by Vitality

    Location:
    Bournemouth, Dorset, United Kingdom
    Job Type:
    Permanent

    Vitality, IT Service Operations Manager, Bournemouth, £Competitive + Bonus + Benefits We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards. It’s more

    Apply Now
  20. Service Transition Manager

    Posted yesterday by Content+Cloud Limited

    Salary:
    £55,000 - £65,000/annum
    Location:
    London, England, United Kingdom
    Job Type:
    Permanent

    The role of the Content+Cloud Transition Project Manager is to orchestrate seamless, profitable delivery of both projects and transitions to Content+Cloud's clients. The right person will thrive on organising activities and communicating goals, objectives and results between Content+Cloud functional teams and the customer. The Content+Cloud Transition Project Manager will coordinate the overall schedule of work across multiple projects and transitions. The Transition Project Manager is responsible for ensuring the successful transition of new or changed services from sale, through the project phase and into normal service support more

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  21. Service Delivery Manager

    Posted 05/10/2021 by Chris Turner Recruitment Ltd

    Salary:
    £50,000 - £55,000/annum Excellent benefits package
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    The Company The business is a Gold-accredited IBM Premier Business Partner with a strong culture of excellence in implementing and supporting business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. The Position This role will report through to the Head of Application Services responsible for overall Service Delivery across two major subsidiaries of a key client. There are no direct reports currently to be managed as part of this position. Specific responsibilities will include: Service Management more

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  22. Manager Services Sales

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    As a member of the Palo Alto Networks EMEA team, you will be responsible for partnering with Regional Account Managers and Partners to sell value-added services into enterprise and large commercial accounts. These services include Professional Services and Advanced Support Services. You will employ world-class account management, collaboration, and strategic selling skills to define solutions, identify cross-selling and up-selling opportunities within enterprise accounts. Are you a highly competent presenter, with a demonstrable track record of selling services to C-level executives? If so, then this may be the role for you! In this role more

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  23. IT Support & Services Manager - ITIL

    Posted 6 days ago by ECS Resource Group Ltd

    Salary:
    £40,000 - £55,000/annum
    Location:
    London
    Job Type:
    Permanent

    IT Support & Services Manager - ITIL Location: London Length: Permanent Salary: £40K - £55K Exciting opportunity to work for a highly renowned and expanding Managed Service Provider who partner with global companies to deliver world class technology solutions. This role will be responsible for support the internal business systems, processes and strategically driving and delivering improvements that will be necessary to the growth of the business. The ideal candidate will possess the following: -Proven and experienced team leader or manager (3x IT Support Consultant in current team) -Experience of supporting modern Microsoft and Cloud more

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    Applications:
    Less than 10
  24. Service Desk Manager - ITIL

    Posted 6 days ago by Spectrum IT Recruitment

    Remote job
    Salary:
    £45,000 - £60,000/annum
    Location:
    Southampton, Hampshire
    Job Type:
    Permanent

    Service Desk Manager - ITIL Southampton, Hampshire (Hybrid Office / Remote Working) £45,000 - £60,000 + benefits We are seeking an experienced Service Desk Manager to with knowledge of managing a busy service desk on behalf of a global IT Solutions company. Managing a team of 1st to 3rd line service desk analysts, field engineers and SME's , the team is responsible for support delivery and installation services across multiple countries. As an employer the company is in a great place! They are in a rapid growth phase and looking for talented and enthusiastic people who can help drive the business forward. They are an investor in people offering more

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    Applications:
    Less than 10
  25. IT Client Service Manager - Newcastle

    Posted 6 days ago by Connectment

    Salary:
    £35,000 - £65,000/annum Pension, flexible working, training
    Location:
    Newcastle upon Tyne, Tyne & Wear
    Job Type:
    Permanent

    The Client: Our client is one of the UK’s leading providers of IT Managed Services in the Northeast. They have regional services, with a core focus on security, resilience and connectivity. With 300+ employees who in normal times would be based in Newcastle, London, Maidenhead, and Edinburgh. The option right now is two days in the office and the rest remote working. If a great team culture, real focus on well-being and a desire to work for a supportive company that cares about its’ people is up there with training and career development - then really, we should be talking. The Opportunity: As Client Service Manager, you will primarily more

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    Applications:
    Less than 10