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  1. Service Manager

    Posted 3 days ago by NECSWS

    Location:
    Hartlepool
    Job Type:
    Permanent

    Job Description and Responsibilities * Responsible for all aspects of contract delivery including finance, quality, people and client. * Responsible for the allocation and management of team and individual performance targets * Responsible for an overall minimum of 95% accuracy in all contract delivery * Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately * Demonstrate exceptional motivational skills * Responsible for the day to day management of people * Ensure contracts are achieving the agreed budget targets * Co-ordinate resources for current and more

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  2. Infrastructure Service Delivery Manager

    Posted 9 hours ago by Raytheon

    Featured job
    Location:
    KY7, Markinch, Fife
    Job Type:
    Permanent

    Job Title: Infrastructure Service Delivery Manager Location(s): UK (Nationwide Responsibility) - Remote working offered Summary of Role: This management role reports to the Head of Technical Service Delivery and is accountable for the full service and support lifecycle of all IT Infrastructure services including all third-party hosted and internally managed IT infrastructure encompassing all datacentre, network and site-based infrastructure services. In addition to a strong technology background the role also requires project management acumen, excellent vendor management skills and a service-oriented approach to infrastructure operations more

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  3. Professional Services Manager

    Posted 2 weeks ago by Opus Recruitment Solutions

    Salary:
    £80,000 - £90,000/annum £10,000
    Location:
    Manchester
    Job Type:
    Permanent

    I have an amazing opportunity for an experienced Professional Services Manager to join one of the worlds most exciting and fastest-growing tech providers. They provide mission critical network infrastructure services for some of the globes largest and most successful companies. They are looking for a Professional Services Manager to join them out of growth to take charge of a team of 6 Consultants based throughout the EMEA region. Core Responsibilities; Define team goals for Consulting that align with overall PS goals. Working with the Director of PS, support defining operational metrics for the consulting team, to demonstrate the performance more

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    Applications:
    Less than 10
  4. Interim Service Manager - 6 Month FTC

    Posted yesterday by Pearson Whiffin IT

    Salary:
    £90,000 - £100,000/annum Benefits
    Location:
    London
    Job Type:
    Contract

    Interim Service Manager I am working with a company who are looking for someone with a strong background in service management who has lead and developed teams handling over 6500 tickets per month across approximately 2500 users. We are looking for someone who is experienced at running a service desk supporting a variety of technologies such as service and cloud technologies. In addition you need to manage and improve services, drive improvements, manage stakeholders and vendors and ensure a high level of service is maintained. Required skills and Experience: Strong experience working within a corporate environment within a multi-server more

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    Applications:
    Less than 10
  5. Manager Services Sales

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    As a member of the Palo Alto Networks EMEA team, you will be responsible for partnering with Regional Account Managers and Partners to sell value-added services into enterprise and large commercial accounts. These services include Professional Services and Advanced Support Services. You will employ world-class account management, collaboration, and strategic selling skills to define solutions, identify cross-selling and up-selling opportunities within enterprise accounts. Are you a highly competent presenter, with a demonstrable track record of selling services to C-level executives? If so, then this may be the role for you! In this role more

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  6. Professional Services Manager - Governance Risk & Compliance

    Posted 2 hours ago by Deerfoot IT Resources Limited

    Salary:
    £80,000 - £90,000/annum +10% Bonus
    Location:
    Slough, Berkshire
    Job Type:
    Permanent

    Professional Services Manager > Governance, Risk and Compliance £80-90k base + 10% Bonus IT Security specialist with hands on experience Hybrid working model - WFH / Burnham, Berkshire Our client is a global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense and mitigate risk. Skills / Environment - Bachelor's degree - 5+ years experience with software company - 3 years managing a Professional Services team - Leadership Role Overview: This role is responsible for the delivery of profitable, high-quality implementation engagements to both new more

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  7. Senior Service Delivery Manager - Contract

    Posted 6 hours ago by Wunderman Thompson Commerce

    Salary:
    £0/yearly
    Location:
    Watford
    Job Type:
    Permanent

    Senior Service Delivery Manager required to join one of our high profile retail clients. We are looking for this individual on a contract or permanent basis and able to offer a hybrid remote/ working from office model. A WTC Senior Service Delivery Manager (SSDM) is accountable for the operational delivery, governance, and principle oversight of one or more Customers eCommerce Services. As the Service representative to the Customer the SSDM is responsible for ensuring the customer is able to conduct day to day business leveraging Engineering and Operational teams to support them maintain availability and operational performance of the customers more

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  8. Manager, Customer Service Solution Consulting

    Posted 3 days ago by ServiceNow

    Location:
    Staines
    Job Type:
    Permanent

    As Solution Consulting Manager, Customer Experience you will be responsible for supporting the technical sales efforts managing a team of highly motivated Presales Solution Consultants based across UK&I. You will manage the team of product experts that convey value to address ServiceNow customers’ business issues. As a specialist leader, your team will contribute to the development of concepts, techniques & assets that enablable the regional Account teams you support. You will engage in complex tasks in creative and effective ways requiring independent action and a high degree of initiative to resolve issues. You will make recommendations more

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  9. Channel Business Manager, Service Providers - Prisma SASE

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    Your Career Prisma SASE is the industry’s most complete SASE (Secure Access Service Edge) solution with industry-first innovations and a full set of best-of-breed capabilities; Firewall as a Service (FWaaS), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Zero Trust Network Access (ZTNA) & Software-defined WAN (SD-WAN) As the Channel Business Manager Service Provider you will be responsible for the company’s managed services SASE business with the company’s Service Provider, Managed Security Service Provider, System Integrator and Internet Service Provider partners, with the goal of growing the company’s market share by building more

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  10. Senior UX Manager, Merchant Services (Remote, Europe)

    Posted 3 days ago by Shopify

    Location:
    London
    Job Type:
    Permanent

    We’re looking for a senior user experience leader to help us understand and explore our next set of challenges. We need someone capable of building opinions using research insights, data, and experience. Someone who is comfortable defining goals, direction and strategy, but also comfortable getting into the weeds and working hands on with their teams. At Shopify, leaders sketch too. They thrive on change and operate on trust, leveraging the diverse perspectives of the people on their team in everything they do. We’re fascinated by how you think, how you break down problems, and come up with solutions. We look for those who question, who are more

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  11. Test Manager - Financial Services - Data Migration

    Posted 3 days ago by Eurofins

    Location:
    Birmingham
    Job Type:
    Permanent

    Test Manager - Financial Services - Data Migration We are looking to expand our Test Management Consultancy with a fantastic opportunity to come and work for us on an exciting and large data migration programme within our partner within the financial services sector. Key Responsibilities: Positively represent the Testing function at key meetings. Develop and lead the test scope, approach and effort for each project, ensuring that test cases and scripts are generated to support the testing cycles Oversee the use a variety of test approaches to test solutions, ensuring the maintenance of quality and standards in each product Coordination more

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  12. Sales Manager IT Infrastructure and Managed Services

    Posted yesterday by Applause IT Recruitment Ltd

    Salary:
    £60,000 - £100,000/annum + Package + Bonus
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    IT Sales Team Manager: IT Infrastructure and Managed Cloud Services "Head of Sales" Manchester, North West. Part Homeworking. Local candidate preferred - to suit Manchester, Liverpool, Chester, Warrington, Bolton or Cheshire or Lancashire based candidate close to M6 corridor. £60,000 - £80,000 pa basic depending on experience + Excellent Bonus + Excellent Benefits Package OTE well in excess of 100K Well established IT and Managed Services provider requires experienced Sales Manager from a similar IT Managed Services background to lead a medium sized team, selling a mature product portfolio of leading IT products and services including more

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  13. Capacity Manager

    Posted 30/09/2021 by Erin Associates

    Location:
    Chorley
    Job Type:
    Permanent

    Capacity Manager – Chorley Capacity Management, ITIL, ISO standards, Forecasting, Service Levels This advanced solutions provider requires a driven and self-motivated Capacity Manager to join their busy technical services team and motivate those around them. They will offer you an excellent salary and benefits package. The key to this role is for managing the Customer Management function with their customers and developing strategies in line with continual service improvement.   The Capacity Manager will be responsible for: Forecasting, trending, modelling, and documenting client requirements and working with clients and service delivery more

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  14. Test Manager - financial services, banking. Great new role - 8 month contract

    Posted 4 days ago by Tilt Recruitment

    Location:
    kent
    Job Type:
    Contract

    Test Manager - Financial Services, c £500- £575 per day- INSIDE IR35 , 8 months initially Our long standing client, a highly respected professional services organisation and top rated employer are on a continued growth curve, are keen to further enhance their testing capability with a Test Manager.  This role will suit an experienced Test Management professional who is looking for some interesting work and wants to work with a great bunch of people! This role will be specifically to lead the End to End test activity and Test governance for a system migration - a Treasury Management system (so any experience of Treasury systems will highly more

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  15. Engineering Manager Java

    Posted a week ago by Client Server

    Salary:
    £80,000 - £95,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Engineering Manager London to £95k Engineering Manager (Java SpringBoot Microservices Cloud GCP). Are you an experienced Java technologist with leadership experience looking for an opportunity to step up into a hands-off Engineering Manager role? Hugely successful tech company that have revolutionised the way people find properties is seeking an Engineering Manager with a Java background to join their team. This is mostly a hands-off role (around 10 - 20% hands-on development) where you'll manage a team of 5 - 6 people within the Data Services Team. You'll be coaching and developing your team, conducting performing reviews, assessing training more

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  16. Software Engineering Manager Java Microservices

    Posted yesterday by Client Server

    Salary:
    £80,000 - £95,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Software Engineering Manager London to £95k Software Engineering Manager (Java SpringBoot Microservices Cloud GCP). Are you an experienced Java technologist with leadership experience looking for an opportunity to step up into a hands-off Software Engineering Manager role? Hugely successful tech company that have revolutionised the way people find properties is seeking a Software Engineering Manager with a Java background to join their team. This is mostly a hands-off role (around 10 - 20% hands-on development) where you'll manage a team of 5 - 6 people within the Data Services Team. You'll be coaching and developing your team, conducting performing more

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  17. Lead Product Manager

    Posted a week ago by Prism Digital

    Salary:
    £85,000 - £95,000/annum Generous
    Location:
    London
    Job Type:
    Permanent

    Lead Product Manager - Man-Managing Software focused BAs/PMs - Finance Co. As the hands-on Product Manager you will be reporting to the Development Director of a well-established Financial Institution and managing a team of five software focused Business Analysts/Project Managers. This is the chance to join a forward-thinking financial services organisation who are going through huge multiple transformations - so an ideal time to join and improve the end to end project flow. Our client has been an established brand for over 40 years now and continue to thrive in this ever-evolving space. With offices across the world and over 5000 employees more

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  18. Workplace Services Administrator

    Posted yesterday by ServiceNow

    Location:
    Staines
    Job Type:
    Permanent

    What you get to do in this role: ​​​ * Supporting the WPS Manager or Site Lead as required and acting as the point of contact for general office management duties * Ensure timely processing of WPS requests on our service management portal within the SLA timeframe. * To assist the WPS site lead and WPS Manager, enforcing the companies Health & Safety and environmental policies and laws. * Prepare, control and monitor the issuing of office access passes ensuring all ServiceNow security guidelines are met. * Provide support for client meetings and assist employee requests to make these events run smoothly more

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  19. T24 Project Manager - Nordics

    Posted 24/09/2021 by The People Network Ltd

    Salary:
    £75,000 - £95,000/annum
    Location:
    Norway
    Job Type:
    Permanent

    T24 Project Manager - Nordics Exciting new opportunity to join a real market leader in the FinTech world has become live for a T24 Project Manager to be responsible for managing the successful implementation and installation of business solutions in accordance with the Temenos Implementation Methodology within the Nordics region.  Responsibilities of a T24 Project Manager - Nordics include; Understand and define the scope of projects in accordance with client business objectives. Develop project plans to meet the clients agreed upon requirements and communicate it to the project team and Client Services Management. Track & monitor project more

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    Applications:
    Less than 10

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  20. Service Desk Analyst (nights)

    Posted 3 days ago by Daisy Group

    Location:
    Birstall
    Job Type:
    Permanent

    • Logging new incidents and service requests received by email, telephone or customer portal • Providing technical response to Client end-users and Service Desks • Provide immediate resolution over the phone where possible • IT and telephony system administration including software moves, adds and changes • Completing IT and telephony system routine maintenance • Responding to monitoring alerts to identify and take appropriate action to avoid service impact • Diagnosing and resolving software, hardware and usage issues • Building, deploying and configuring hardware platforms • Installing and configuring software • Understanding and utilising more

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  21. Implementation Specialist

    Posted 3 days ago by Visa

    Location:
    Reading
    Job Type:
    Permanent

    The Implementation Specialist (IS) is responsible for providing excellent technical project support. Project support is defined by a Statement of Work (SOW) which would be pre-agreed between CyberSource IS Management and the Customer. The Implementation Specialists are experts in our connection methods, our Products and Services, and our on-boarding processes. They are experienced project managers and are comfortable managing technical and business relationships. The role would facilitate short-term client engagements to generate Visa revenue while assisting CyberSource clients in their project delivery. The IS will work with internal and external more

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  22. Cyber Tactical Remediation PM

    Posted 04/10/2021 by Project People

    Location:
    Nationwide
    Job Type:
    Contract

    Cyber Tactical Remediation PM 6 Month Initial Contract Remote with a base location of Telford. Some travel might be required in the future but this is unconfirmed at this time (UK Only) A new opportunity has arisen for a Project Manager to join an existing team to deliver the Cyber Tactical Remediation Programme. The role would suit a self-sufficient project manager or service implementation manager, with good commercial awareness and organisational ability. As the Cyber Tactical Remediation Programme PM, you will: Work with the Service Managers, Dev Ops engineers to understand, monitor and control the deliverable required to deliver more

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    Applications:
    Less than 10
  23. Workfront Solution Services Architect (m/f/x)

    Posted 3 days ago by Netcentric

    Location:
    London
    Job Type:
    Permanent

    The Workfront Solution Services Architect is a high-profile role responsible for services value positioning, requirements gathering/scoping, solution development, proposal preparation, and presentation of the Workfront Enterprise Work Management Platform (EWM). More importantly, this role requires a self-starter known as an influential strategist with the demonstrated ability to communicate, present, and influence credibly at all levels of a customer’s organization: C-Suite, business manager, administrator, and end-users. The role is responsible for working closely with our Netcentric Sales Teams to analyze customer use cases and prescribe services more

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  24. Programme Manager, MI Reporting, 12 month FTC

    Posted 2 days ago by Carrington Recruitment Solutions

    Remote job
    Salary:
    £80,000 - £120,000/annum Good benefits
    Location:
    Nationwide
    Job Type:
    Contract, Permanent

    Programme Manager, Management Information, Commercial Reporting, MI Suite, ERP, FTC Programme Manager required to work for a Professional Services business based in Central London. However, due to Covid-19, this can be practically remote with the responsibility of travelling to the Central London office on the odd occasion. This is initially a 12 month fixed term contract but could develop into something more permanent. We need someone who is a Management Information (MI) expert from a Programme perspective who can create roadmaps, liaise with key stakeholders and look to improve business efficiency based on their current ERP setup. They run more

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    Applications:
    Less than 10
  25. Technical Delivery Manager

    Posted a week ago by Primis Consult Ltd.

    Remote job
    Salary:
    £75,000 - £100,000/annum
    Location:
    Nationwide
    Job Type:
    Permanent

    Technical delivery manager Fully Remote As a Technical Delivery Manager you will be leading the successful execution of digital service delivery for this huge technical consultancy. As well as clients bringing together the different service capabilities on behalf of the client and consultancy. You will also work closely with the delivery director who works closely with client partners. As the TDM you will have the responsibility of ensuring quality, timing and financial delivery objectives are met. You will be primarily responsible for management of demand planning, forecasting, budgeting and prioritisation of project work within the team more

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    Applications:
    Less than 10

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