Job Title: Network Manager

Salary: Up to £70k-£85k

Location: Central London / Hybrid

The Company

Dynamic Search Solutions is collaborating with an emerging and expanding Technology Business. Due to their sustained success, they are currently seeking a dedicated Network Manager to lead their operations with a focus on proactive network management & support.

As a Network Manager, you will operate in a hybrid model, based out of their London office designed to provide a comfortable and collaborative work environment.

The Role

In the role of Network Manager, you will lead, support and build technically excellent teams, contributing to team development and overall growth.

Your daily responsibilities will encompass:

- Team leadership - leading a team of skilled Network Engineers -CCNA, CCNP and CCIE

- Management of leading network infrastructure, ensuring continuous monitoring for optimal performance.

- Maintaining documentation, scheduling change and proactively enabling engineers

- Handling senior escalations and overseeing the resolution of major incidents.

- Escalating significant issues to the appropriate teams.

Network Manager Overview:

You will serve as the key point of contact for both technical and non-technical staff, managing the support team by monitoring, investigating, and diagnosing issues with service partners and customers.

Key responsibilities also include:

- Ensuring SLAs are met, documentation is accurate, and policies and procedures are implemented.

- Collaboration with the project team to bring to live new solutions and services

- Develop customer relationships, guiding their technical decision making

- Manage incidents through to resolution

Skills/Experience required for the Network Manager:

The ideal candidate should possess:

- Solid experiance with Cisco Enterpise networking technologies one or more of the following - (LAN, WLAN, Security, SDA, DNA, ACI etc.)

- Previous experience in technically leading OR managing a network and a team of Network Engineers (Would consider a Sr network engineer with the desire to move into leadership)

- Strong communication skills with the ability to liaise with both technical and non-technical staff.

- The capability to interface effectively with diverse technical and non-technical stakeholders.

If you are a  Network Lead, Network Service Manager or a Network Operations Manager with a passion for service excellence. You will have a solid understanding of monitoring networks. Even if you are an engineer looking to transition into a leadership role, it maybe worth a conversation.