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  1. Service Manager

    Posted yesterday by Vantage Resourcing Ltd.

    Salary:
    £30,000 - £35,000/annum
    Location:
    Moorgate
    Job Type:
    Permanent

    We have a fantastic opportunity for a Service Manager to become part of an established business in Moorgate, Central London within the Managed Print industry.  As Service Manager you will take responsibility for a small team of Service Engineers and Helpdesk Support Engineers, ensuring that clients networking and device issues are being dealt with quickly and efficiently to keep equipment running smoothly.  We want someone who is looking for an opportunity to build a career and energize a team, so whether you are a Service Engineer looking to take a step into management or you are already a Service Manager looking for a new challenge more

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    Applications:
    Less than 10
  2. Service Manager

    Posted 3 days ago by NECSWS

    Location:
    Hartlepool
    Job Type:
    Permanent

    Job Description and Responsibilities * Responsible for all aspects of contract delivery including finance, quality, people and client. * Responsible for the allocation and management of team and individual performance targets * Responsible for an overall minimum of 95% accuracy in all contract delivery * Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately * Demonstrate exceptional motivational skills * Responsible for the day to day management of people * Ensure contracts are achieving the agreed budget targets * Co-ordinate resources for current and more

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  3. Junior IT Service Manager

    Posted 06/10/2021 by Department of Work & Pensions

    Featured job
    Salary:
    £27,565/annum
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    (phone number removed) | Junior IT Service Manager £27,565 | Leeds DWP. Digital with Purpose. DWP is the UK's largest government department. Our products and services will be used by almost everyone in the UK at some point in their lives. When we do Digital it is on massive scale. You'll be working with our DWP Data & Analytics team, on one of the largest Data Warehouses in Government. Our team has responsibility for the maintenance and support of the technical platform from which business critical services are delivered. You'll work on DWP services that make a real difference to millions of citizens across the globe. We are looking more

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  4. Project / Service Manager

    Posted just now by DCA Recruitment

    Location:
    BT78, Mount Pleasant, Fermanagh and Omagh
    Job Type:
    Permanent

    Project / Service Manager Omagh Analytical / Decision Making Responsibilities: Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule - manages variances Proactively performance monitoring and reporting on project/service scope, time, cost, quality, risks and overall project/program health. Leading the project/service team, working with global suppliers, management teams and IT Services Teams to ensure project/program success. Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans Identifies potential points of contention more

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  5. Technical Service Manager

    Posted a week ago by Fisher & Paykel Appliances Ltd

    Location:
    NN4, Rothersthorpe, Northamptonshire
    Job Type:
    Permanent

    Technical Service Manager Location: Northampton, NN4 9BB Salary: Competitive, DOE Contract: Full Time, Permanent Fisher & Paykel is a global company with a strong heritage. We create moments of delight together in the heart of the home, sustainably enhancing the quality of people's lives. Now and for future generations. We're passionate about our customers and we care about the details. It's this passion that inspires us to delight our customers at every point of their journey with us, that we hope will last a life time. Working within the luxury retail market, we pride ourselves on understanding the life lived around our appliances more

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  6. Customer Services Manager

    Posted 3 days ago by InTechnology Group

    Salary:
    £30,000 - £40,000/annum Excellent benefits and progression
    Location:
    Oxford, Oxfordshire
    Job Type:
    Permanent

    Role: Customer Services Manager Location: Oxford Salary: £30,000 - £40,000 Sector: Managed Service We are recruiting on behalf of a Managed Service Provide in Oxford who are looking for a Customer Services Manager to join the team. - This will be a senior position, in which you will manage the helpdesk, build client relationships, and improve operational efficiency. Company Profile: A small to medium sized managed service provider that deals with a range of businesses in and around the Oxford/Buckinghamshire area. The business has been growing organically for over a decade, lots of career progression and development opportunities available more

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  7. Client Services Manager

    Posted 06/10/2021 by Orchard Recruitment Ltd

    Salary:
    £26,000 - £30,000/annum
    Location:
    EC4N, Candlewick, Greater London
    Job Type:
    Permanent

    Overview Our Client is an award-winning, market leading FinTech business, headquartered in City of London, with international operations and offices. In order to manage growth, they are seeking a Client Services Manager to develop and manage relationships with independent financial advisers, throughmarket leading service and support as well as process client and adviser firms' instructions efficiently. Role Profile * Answering calls from adviser firms and their clients promptly, providing them withhigh quality service * Carrying out instructions received via post and e-mail within the agreed time-scales * Prioritising and managing more

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  8. Service Integration Manager

    Posted a week ago by Air IT

    Location:
    Birmingham
    Job Type:
    Permanent

    Service Integration Manager Midlands   We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.   We’ve grown a lot since our beginning back in 2005.  We’re proud to have brought together nine leading companies as a family, with more on the horizon.   Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of regional, national and industry awards for growth, innovation, dedication and success throughout our journey.   Excited for our future, we’ve got a great mission and vision and a clearly defined strategy to empower more

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  9. Customer Service Manager

    Posted a week ago by Bowerford Associates

    Salary:
    £26,000 - £28,500/yearly
    Location:
    Exeter,Devon
    Job Type:
    Permanent

    We are searching for an experienced and enthusiastic Customer Service Manager for our client, a fast-growing online business, a leader in their field, who operate a very successful business model via their eCommerce website, eBay and Amazon, serving almost 10,000 customers per week. Our clients pride itself on providing an exceptional customer experience. This role is an opportunity to be part of an exciting journey with a team of high performing professionals who enjoy succeeding and reward performance - there are real opportunities to progress within the business as they grow rapidly. Our client offers an exciting vibrant working environment more

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  10. Infrastructure Services Manager

    Posted 2 weeks ago by Success Moves

    Salary:
    £29,600/annum
    Location:
    France
    Job Type:
    Contract

    Infrastructure Services Manager Salary: US$ 4,000/month (approx EUR 3,500 /month) Area of responsibility: Managing multiple service teams and build synergies between services. Understand and maintain the organization’s ratio between service revenue, resource planning and maintain the team. Responsible to service budget and quality. Create, modify, update and populate the service descriptions, operation level agreements and service offerings. Ensure issue free operations and effective handling of customer escalations. Capable of tracking the service improvement plan and aligning the capacity, availability of resources. Keep track of automation more

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    Applications:
    Less than 10
  11. Project Services Manager

    Posted 06/10/2021 by Petrie Recruitment

    Salary:
    £28,000/annum plus car allowance
    Location:
    Cardiff, South Glamorgan
    Job Type:
    Permanent

    Contract Type:Permanent Salary / Benefits etc.: £28,000.00 a year plus car allowance Job Elements: - * Plan and manage the resources for all aspects of project services work – this would include pricing and project management of projects such as build, hangering, delivery, storage, logistics, cabling and installation. This role will be responsible for planning resources to ensure that the projects are delivered on time, to budget and with sufficient margin for the business and to the customer’s satisfaction * The main responsibility of the position is to plan cabling and equipment installation projects at customer sites to ensure full more

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    Applications:
    Less than 10
  12. Service Manager - Manchester - upto £33K

    Posted a week ago by Spring

    Salary:
    £30,000 - £33,000/annum Bonus
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    Service Manager - Manchester - upto £33K depending experience ROLE OVERVIEW We are looking for a, driven and detail-oriented Service Manager to join an established multi-disciplinary team, which includes Client Services, Project Management and a talented team of Front and Back End Developers, on one of our key accounts. In this role you will manage the support function for several clients and their websites, leading and enabling a cross-functional team to deliver high-quality outcomes from the solutions we develop and deploy. The overall objective is constantly improving, adapting and maintaining these sites for a diverse stakeholders more

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    Applications:
    Less than 10
  13. Operation/Customer Service Manager

    Posted a week ago by Hales Group

    Salary:
    £20,000 - £25,000/annum
    Location:
    Bungay
    Job Type:
    Permanent

    Operations/Customer Service Manager Full Time (Monday – Friday) Salary: £20,000 - £25,000 per annum LOCATION: Bungay The Hales group are delighted to be supporting our well established client based in Bungay. Our client prides themselves on delivering a “customer first" service, imperative to the success of the business.  We are looking for a confident and pro-active individual to join the team and support the operations director with the day to day running of the business in order to increase capacity to match the next phase of growth. The highest level of professionalism at all times to achieve business standards. A highly motivated, organised more

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    Applications:
    Less than 10
  14. Service Delivery Manager

    Posted yesterday by HR GO Recruitment

    Salary:
    £30,000 - £40,000/annum
    Location:
    Eastbourne, East Sussex
    Job Type:
    Permanent

    Job Title: Service Delivery Manager Location: Eastbourne Salary: £30k-£40k (Dependent on experience)HR GO Recruitment are looking for an experience service delivery manager for our busy and welcoming client. This is an exciting role within a growing technology provider based in Eastbourne, East Sussex. You will be reporting to the Chief Operating Officer. Responsibilities You will be responsible for the delivery of a high-quality ICT support service. This role will oversee the Service Desk as a whole, including the Service Desk Manager, to ensure the highest degree of customer service is maintained at every stage of communication. You will more

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  15. Service Desk Manager

    Posted 23/09/2021 by SThree Management Services

    Salary:
    £30,000 - £37,000/annum Bonus
    Location:
    Glasgow
    Job Type:
    Permanent

    Service Desk Manager - Glasgow I am working with a Glasgow based organisation currently seeking a Service Desk Manager to join their team on a 12 month FTC. Although Glasgow based candidates commutable to London will also be considered for this opportunity. As the Service Desk Manager you will oversee a small Global support team and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification, prioritization, and resolution of incidents. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels more

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    Applications:
    Less than 10

    Expiring soon - Don't miss out!

  16. Service Desk Manager

    Posted 05/10/2021 by Techunite Ltd

    Salary:
    £3,000 - £35,000/annum
    Location:
    Horsham, West Sussex
    Job Type:
    Permanent

    Techunite LTD are recruiting for a client based near to Horsham for a Service Desk Manager to help oversee a service desk consisting of three technicians and be an escalation point supporting the IT infrastructure of clients across the South East. Having an MSP background would be an advantage here. Great opportunity to work with a growing company with ambitious goals offering growth and training opportunities in a fun and hardworking culture. This is predominantly an office based position with the option of working from home one day a week. Job description: * Managing helpdesk ensuring SLA’s are met and the appropriate resources aligned more

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    Applications:
    Less than 10
  17. Service Desk Manager

    Posted 29/09/2021 by Honeypot Digital LTD

    Salary:
    £27,000 - £32,000/annum
    Location:
    Stoke-on-Trent, Staffordshire
    Job Type:
    Permanent

    Service Desk Manager - Fixed term contract until February 2023 - Staffordshire My client delivers fully managed IT services to a wide range of public sector clients. Due to maternity leave, they are now looking to hire a Service Desk Manager on a fixed term contract. The Service Desk Manager will be responsible for the efficient management and service performance of live customer services. This will include monitoring agreed service levels and investigating non-achievements along with ensuring suggested improvements are clear and defined for each service in line with the agreed Service Management Plans (SMPs) and any Operational Level Agreements more

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    Applications:
    Less than 10
  18. Service Support Manager

    Posted a week ago by SCC

    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    The Service Support Manager role provides a critical support function for the Service Delivery team both externally and internally. The Service Support Manager assists a number of Service Delivery Managers in providing an excellent Customer experience and consistent focus to provide a consistent support mechanism for all Customer contracts. The Service Support Manager drives Customer service SLA achievement and Customer satisfaction by maintaining accurate Customer data on action trackers, risk logs, SIP (Service Improvement) trackers, contract trackers and other Customer documents and on a daily basis will coordinate Customer BAU issues more

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  19. Manager Services Sales

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    As a member of the Palo Alto Networks EMEA team, you will be responsible for partnering with Regional Account Managers and Partners to sell value-added services into enterprise and large commercial accounts. These services include Professional Services and Advanced Support Services. You will employ world-class account management, collaboration, and strategic selling skills to define solutions, identify cross-selling and up-selling opportunities within enterprise accounts. Are you a highly competent presenter, with a demonstrable track record of selling services to C-level executives? If so, then this may be the role for you! In this role more

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  20. IT Service Desk Manager

    Posted 2 weeks ago by Hunter Selection

    Salary:
    £28,000 - £35,000/annum
    Location:
    Redditch, Worcestershire
    Job Type:
    Permanent

    Service Desk Manager - Redditch - £35000 I'm currently recruiting for a Service Desk Manager with a growing client of mine based in Redditch. As Service Desk Manager you'll be responsible for overseeing the day to day operations of the service desk. The work will be varied and interesting, with a 60/40 mix of technical work to managerial tasks - including 2nd Line Support, delegation of tickets and tasks & mentoring of junior staff. In addition to this, you will be responsible for managing SLA's, KPI's & keeping to deadlines. This is a brilliant opportunity for someone with similar experience keen on progressing up the IT career ladder more

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    Applications:
    Less than 10
  21. Service Design Transition Manager

    Posted a week ago by Morson Talent

    Location:
    Greater Manchester
    Job Type:
    Permanent

    My client is looking for several Service Design & Transition Managers to be responsible for working with project managers to ensure the planned, documented and cost effective transitive of a number of projects into BAU service. This is an initial 6 month FIXED TERM CONTRACT. It is likely you will come from an ITIL based service delivery background, be process driven and skilled at creatin process documentation. You will look after a large portfolio of projects at various stages of the transition lifecycle. Knowledge & Experience Experience in IT service design and support workflows (either via Architecture or Service Delivery disciplines more

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  22. IT Service Delivery & Operations Manager

    Posted 2 weeks ago by Malmaison

    Location:
    London
    Job Type:
    Permanent

    IT Service Delivery & Operations Manager Competitive salary Full time London Malmaison Hotel du Vin are excited to announce that we’re now recruiting for an IT Service Delivery & Operations Manager to join the team. Assisting the IT Director and the rest of the team, you will be responsible for the management of a portfolio of systems, applications and services whilst engaging with end users (our Hotel management teams and Central functions) to resolve technical issues, deliver further enhancements and deliver change. If you’re looking for a fast paced, challenging, yet rewarding role where no two days are the same and would be interested more

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  23. Service Desk Manager- Central London

    Posted 24/09/2021 by NexusJobs

    Salary:
    £25,000 - £35,000/yearly
    Location:
    Central London,London
    Job Type:
    Permanent

    Job Description Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers - both internal and external. Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. Processing all enquiries professionally and efficiently more

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  24. Senior Service Delivery Manager - Contract

    Posted 5 hours ago by Wunderman Thompson Commerce

    Salary:
    £0/yearly
    Location:
    Watford
    Job Type:
    Permanent

    Senior Service Delivery Manager required to join one of our high profile retail clients. We are looking for this individual on a contract or permanent basis and able to offer a hybrid remote/ working from office model. A WTC Senior Service Delivery Manager (SSDM) is accountable for the operational delivery, governance, and principle oversight of one or more Customers eCommerce Services. As the Service representative to the Customer the SSDM is responsible for ensuring the customer is able to conduct day to day business leveraging Engineering and Operational teams to support them maintain availability and operational performance of the customers more

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  25. Account Manager, Sales - IT Services

    Posted 2 days ago by Computeam

    Remote job
    Salary:
    £24,000 - £28,000/annum
    Location:
    Coventry, West Midlands (County)
    Job Type:
    Permanent

    Account Manager - West Midlands (Coventry, Solihull) Do you have the drive, ethic and compassion to build your desk and provide an outstanding service to your clients? Would providing the best possible solutions become your part in our commitment to improving lifelong outcomes through amazing IT provisions in schools? Do you have around 4 years’ experience of Account Management, with a good understanding of IT networking and a high level of computer literacy? Are you curious or already on the path of working towards a better world for all, using your efforts for a real purpose? If so, please read on as this fantastic opportunity could be exactly more

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