Page 5 - Service Desk Jobs - April 2024

Customer Service/Software Support Analyst – Train into Tech Support

Posted 03/04/2024 by Smart Sourcer Ltd

Remote job

Salary:: £23,000 - £25,000/annum
Location:: Solihull, West Midlands (County)
Job Type:: Permanent

We're looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills and a desire to learn, cross train and build a career in technology. You'll require the following skills and experience. 1+ years' experience in a Customer … more

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Senior IT Engineer

Posted a week ago by Pure Resourcing Solutions Limited

Salary:: £40,000 - £50,000/annum Very good benefits package
Location:: Chelmsford
Job Type:: Permanent

Be a point of escalation for support desk. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service ticket are escalated … more

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Entry Level 1st Line Support

Posted a week ago by Aspire Recruitment Consultants

Salary:: £15,000 - £18,000/annum
Location:: Dartford, Kent
Job Type:: Permanent

This leading Technologies Company has an exciting role for an Entry Level IT Help Desk engineer who is confident, dependable, and can build relationships. This is an excellent opportunity for an enthusiastic candidate who is interested in IT/Customer Service and is willing to learn … more

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IT Support Officer (1st / 2nd Line Support)

Posted a week ago by Hudson Shribman

Salary:: £30,000 - £35,000/annum
Location:: South East
Job Type:: Permanent

Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless … more

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IT Field Engineer

Posted a week ago by ISR RECRUITMENT LIMITED

Remote job Quick apply

Salary:: £24,000 - £26,000/annum (plus company benefits & bonuses)
Location:: Nationwide
Job Type:: Permanent

Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites. Demonstrate an understanding of ISO Certifications and the obligations within this role. To demonstrate an understanding of ISO certifications and the obligations within this … more

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IT Manager

Posted 3 days ago by Applause IT Recruitment Ltd

Salary:: £50,000 - £60,000/annum
Location:: Deeside, Cheshire
Job Type:: Permanent

You will also be responsible for building your team as well as continuous improvement of technology, network and service provision ensuring that the organisation is able to fully operate to its full potential. Your responsibilities day to day will be. Working with business stakeholders to … more

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Junior IT Support Admin - Immediate Start

Posted 2 days ago by Mission 4 Recruitment

Salary:: £25,000/annum
Location:: Stevenage, Hertfordshire
Job Type:: Contract

Running the ticket desk and allocating tickets to the appropriate team member. Responding to low level tickets and checks. Maintaining the hardware asset list. Assuming other responsibilities while other members of IT are out of the office. Skills. General Microsoft Office knowledge. Good … more

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Graduate IT Engineer

Posted 04/04/2024 by James Frank Associates

Quick apply

Salary:: £23,000/annum
Location:: West Malling, Kent
Job Type:: Permanent

Due to growth our client is looking to add a Graduate IT Engineer to their Help Desk team, where you will be joining a team of Engineers providing a high level of technical support to a broad range of clients. The ideal candidate will be Degree-educated in a relevant IT field, with a keen … more

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IT Helpdesk

Posted 03/04/2024 by Scout Recruiting LTD

Quick apply

Salary:: £20,000 - £25,000/annum plus non salaried benefits
Location:: Stamford, Lincolnshire
Job Type:: Permanent

Desk-side Support. Documentation. Helpdesk Ticketing using Dell KACE System. Hardware Setup & Breakdown. Imaging Computers. Software Installation. Key Skills. IT Support desk/First Tier Support experience. Good IT qualifications. Background troubleshooting Windows 10 / 11 Desktop … more

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1st Line IT Analyst

Posted 09/04/2024 by BeTechnology Group

Salary:: £23,000/annum Healthcare, Holidays, Training
Location:: Peterborough, Cambridgeshire
Job Type:: Permanent

Keywords: IT Analyst, IT Support, IT Support Technician, 1st Line Support, 1st Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Customer Service, Microsoft Office 365. BeTechnology Group Limited is … more

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1st Line Support Engineer

Posted yesterday by Pearson Whiffin Recruitment Ltd

Salary:: £25,000 - £30,000/annum
Location:: Kent
Job Type:: Permanent

An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you … more

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Sales Manager (Financial Software)

Posted 31/03/2024 by Ernest Gordon Recruitment Limited

Salary:: £100,000 - £120,000/annum + 15% Uncapped Commission + Benefi
Location:: City of London, London
Job Type:: Permanent

Are you a Business Development Manager with experience in asset or wealth management, looking to join a well-established financial Software Services business and unlock unparalleled opportunities to revolutionize the finance industry. Do you want full autonomy and flexibility with the … more

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Cloud 365 Support Engineer

Posted 05/04/2024 by Eireann Recruitment Services Ltd

Salary:: £60,000 - £65,000/annum Development Opportunities
Location:: HA3, Marlborough, Greater London
Job Type:: Permanent

Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with … more

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Technical Support Engineer Windows 365

Posted a week ago by Eireann Recruitment Services Ltd

Salary:: £50,000 - £65,000/annum Excellent benefits
Location:: HA3, Kingsbury, Greater London
Job Type:: Permanent

Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with some … more

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Second Line Support Engineer (MSP)

Posted 4 days ago by VIQU Limited

Salary:: £25,000 - £32,000/annum
Location:: Birmingham
Job Type:: Permanent

We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate … more

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IT Support Engineer

Posted 04/04/2024 by Ashdown Group

Salary:: £30,000 - £38,000/annum
Location:: Wimbledon
Job Type:: Permanent

If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills and you are looking for a new exciting challenge, please send me your CV immediately. … more

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1st/2nd Line Support Engineer

Posted 11/04/2024 by ALLEGIANCE TECHNOLOGY LTD

Salary:: £25,000 - £30,000/annum
Location:: Bristol City Centre, Bristol
Job Type:: Permanent

Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst. … more

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IT Support Analyst -2 month contract

Posted 09/04/2024 by Ashdown Group

Salary:: £20 - £23/hour
Location:: London
Job Type:: Contract

If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills please apply. … more

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1st/2nd Line Support Engineer

Posted 11/04/2024 by ALLEGIANCE TECHNOLOGY LTD

Salary:: £25,000 - £32,000/annum
Location:: Wellingborough, Northamptonshire
Job Type:: Permanent

Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst. … more

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Software Support - SQL / ERP

Posted a week ago by Spectrum IT Recruitment

Salary:: £25,000 - £30,000/annum Benefits & Progression
Location:: Hampshire
Job Type:: Permanent

Strong communicator / customer service focused. Understanding of SQL/SQL databases. Desirable Skills. Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself … more

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IT Engineer

Posted 11/04/2024 by Be-IT Resourcing Ltd

Salary:: £24,000 - £28,000/annum
Location:: Swansea, Wales
Job Type:: Permanent

Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. … more

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Office IT Operations

Posted a week ago by Sarah Harvey

Salary:: £19.81 - £25.92/hour
Location:: Gaydon, Warwickshire
Job Type:: Contract

Office Stock monitoring (IT equipment, desks, lockers, chairs etc). Support the IT teams hardware and software audits required. New starter onboarding & planned leaver offboarding equipment coordination. Planning for resource moves for co-location. Office move delivery ensuring all IT has … more

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Technical Delivery Support - 12 month FTC

Posted 2 days ago by Biffa Waste Services

Salary:: £NEG
Location:: High Wycombe
Job Type:: Permanent

The Technical Delivery Support is desk provides project support for acquisitions, expansion of the business and any business as usual change requests.... Your core responsibilities.. Provide support to the business on M&A activity.. Support and deliver new projects in line with predefined … more

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Technical Support Engineer

Posted a week ago by Clearline Recruitment Ltd

Remote job

Salary:: £26,000 - £32,000/annum
Location:: Lancing, West Sussex
Job Type:: Permanent

If you want to progress by learning new skills and progressing on the support desk, this is also a great career path. The business offers some great benefits such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. Some of … more

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Office Operations IT Specialist 39532

Posted a week ago by Jonathan Lee Recruitment Ltd

Salary:: £25.96/hour
Location:: Warwick
Job Type:: Contract

Office stock monitor & upgrade coordination (IT equipment, desks, lockers, chairs, DSE provisions etc). Support the teams with IT hardware & software audits as required. New starter onboarding & planned leaver offboarding equipment coordination. Organisation planning for resource moves for … more

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1st / 2nd Line Helpdesk Engineer

Posted 04/04/2024 by In Technology Group

Salary:: £25,000 - £30,000/annum Brilliant benefits!
Location:: Wigan, Greater Manchester
Job Type:: Permanent

We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet / VOIP services. You will be working within a collaborative environment with a … more

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Software Support Technician

Posted 2 weeks ago by Platinum Recruitment Consultancy

Salary:: £18,000 - £30,000/annum
Location:: Eastleigh, Hampshire
Job Type:: Permanent

In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues. What's in it for you. The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional … more

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Customer Support Technician

Posted 09/04/2024 by Platinum Recruitment Consultancy

Salary:: £18,000 - £30,000/annum
Location:: Eastleigh, Hampshire
Job Type:: Permanent

In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues. What's in it for you. The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional … more

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Application Support Technician

Posted 09/04/2024 by Eclipse IT Recruitment

Salary:: £20,000 - £30,000/annum Company pension, On-site parking, P
Location:: Southampton, Hampshire
Job Type:: Permanent

Your responsibilities will include logging service calls, troubleshooting software and process-related issues, and documenting solutions. Additionally, as you progress in the role, you'll have opportunities to contribute to upgrades, installations, development projects, and customer … more

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Desktop Support Engineer

Posted a week ago by Spectrum IT Recruitment

Remote job

Salary:: £35,000/annum Healthcare/Hybrid
Location:: Warrington, Cheshire
Job Type:: Permanent

Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users. The company have a structured training and development plan and a range of … more

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IT Recruitment Consultant

Posted yesterday by Akkodis

Remote job

Salary:: £25,000 - £29,000/annum
Location:: Sheffield, South Yorkshire
Job Type:: Permanent

Joining our "tech talent services" division as a Sales Consultant / Executive you will be responsible for identifying new business opportunities in a given tech specific market and identifying suitable candidates in this area. You will also build a specialist network of candidates and a … more

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IT Sales / Business Development Executive

Posted yesterday by Akkodis

Remote job

Salary:: £25,000 - £29,000/annum + Commission
Location:: Sheffield, South Yorkshire
Job Type:: Permanent

Joining our "tech talent services" division as a Sales Consultant / Executive you will be responsible for identifying new business opportunities in a given tech specific market and identifying suitable candidates in this area. You will also build a specialist network of candidates and a … more

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2nd Line Analyst

Posted 3 days ago by Modern Networks Ltd

Salary:: £26,109 - £30,543/annum
Location:: Exeter, Devon
Job Type:: Permanent

We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing. Reporting to the … more

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1st Line Support

Posted yesterday by Talos

Salary:: £20,000 - £23,500/annum Benefits
Location:: Warrington, Cheshire, United Kingdom
Job Type:: Permanent

Talos360 - Where Innovation Meets Exceptional Service. At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to … more

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Deputy IT Manager

Posted a week ago by Morgan Law

Salary:: £41,949 - £45,162/annum
Location:: London
Job Type:: Permanent

The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT … more

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IT Support Engineer

Posted a week ago by VIQU Limited

Salary:: £30,000 - £38,000/annum
Location:: Wimbledon
Job Type:: Permanent

They offer a tailored, end-to-end service that begins with a swift understanding of the unique needs of each business, which enables them to craft and implement innovative solutions that lead the industry. They are seeking an IT Support Engineer to provide first and second-line technical … more

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Data Analyst

Posted a week ago by This is Alexander Faraday Limited

Salary:: £35,000 - £40,000/annum
Location:: Leek, Staffordshire
Job Type:: Permanent

The MI Analyst works behind the IT Service Desk with responsibility to fulfil requests and resolve incidents according to agreed service levels. Responsibility for managing internal customer expectations and always acting as a positive representative of the department. Key … more

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Housing Senior Systems Analyst

Posted 04/04/2024 by AKTON Resourcing Ltd

Remote job

Salary:: £440/day
Location:: Havering, London
Job Type:: Contract

As a pivotal member of the team, you will be directly responsible for ensuring the smooth operation and optimisation of our ICT systems used within the Housing Service. Your role will encompass a range of tasks including application support, system administration, data integrity maintenance … more

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1st Line Engineer

Posted 4 days ago by Lloyd Recruitment - East Grinstead

Location:: Tonbridge, Kent
Job Type:: Permanent

As a 1st Line Engineer, you'll be part of a tight-knit team, tackling everything from service desk tickets to on-site hardware fixes. But this isn't your typical support role. This modern and fast-growing MSP is all about proactive problem-solving and building lasting solutions … more

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Application Support Engineer

Posted a week ago by Akkodis

Salary:: £25,000 - £32,000/annum
Location:: Desford, Leicestershire
Job Type:: Permanent

Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining … more

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Helpdesk Network / System Engineer

Posted a week ago by Ambitious Resources Ltd

Salary:: £30,000 - £34,000/annum
Location:: RH20, Pulborough, West Sussex
Job Type:: Permanent

Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in … more

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1st Line Support Technician

Posted a week ago by ALLEGIANCE TECHNOLOGY LTD

Salary:: £24,000 - £27,500/annum
Location:: Birmingham, West Midlands
Job Type:: Permanent

Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and … more

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Oracle Fusion Support Team Manager

Posted a week ago by CPR

Remote job

Salary:: £450/day
Location:: Croydon, Greater London
Job Type:: Contract

Ensure the efficient and effective delivery of services and information through the council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering … more

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2nd Line Support Engineer

Posted a week ago by BeTechnology Group

Remote job

Salary:: £26,000 - £30,000/annum Hybrid Working + Benefits
Location:: Bolton, Greater Manchester
Job Type:: Permanent

The position is mainly desk based but some occasional travel to client sites may be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities. * Provide 2nd line technical support via phone, email, and face-to-face for internal and … more

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IT Infrastructure Engineer

Posted a week ago by Erin Associates

Salary:: £40,000 - £45,000/annum Bonus potential and great benefits
Location:: Kingston upon Hull
Job Type:: Permanent

You will be responsible for maintaining and improving existing platforms as well as the implementation of new systems and third line support for the service desk. As an Infrastructure Specialist, you will be expected to keep up to date with the latest technologies and determine … more

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IT Helpdesk Manager

Posted a week ago by First Military Recruitment Ltd

Salary:: £30,000 - £33,000/annum
Location:: Little Lever
Job Type:: Permanent

To ensure the smooth operational running of the help desk at all times. To observe, feedback and analyse support calls to develop the DST and prevent future problems. To continually review, define and rewrite all Desktop Support Technicians procedures. To actively manage all customer issues … more

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IT Technician

Posted 2 days ago by BeTechnology Group

Salary:: £30,000 - £34,000/annum Bonus, Holidays, Parking, Healthcare
Location:: Ripley, Derbyshire
Job Type:: Permanent

Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer < … more

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2nd Line Support Engineer

Posted a week ago by The Citation Group

Salary:: £28,000/annum
Location:: Wilmslow, Cheshire
Job Type:: Permanent

IT Service Desk - 2nd Line Support Analyst. Reports To: 2nd Line Team Leader. Location: Wilmslow/Remote. Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts. Salary: £28000 per annum. The Role. The IT Service Desk is the single point of contact for all IT services</ … more

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IT Analyst

Posted 4 days ago by Amey Ltd

Featured job

Location:: Liverpool
Job Type:: Permanent

Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both … more

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Field & Operational Support Engineer

Posted 03/04/2024 by Modern Networks Ltd

Salary:: £28,239 - £32,406/annum
Location:: Stafford, Staffordshire
Job Type:: Permanent

This role sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent on our customer sites focusing on implementation, with the remainder of your time spent supporting our internet connectivity, safeguarding and security … more

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