Are you looking for a company that puts family and work/life balance first? Looking for an amazing team culture and career growth opportunities? Are you a dab hand using Oracle?

You will provide expertise in the development and maintenance of business reporting. As the MI/Data Analyst you will maintain knowledge of data to provide management information, request fulfilment and incident management support. The MI Analyst works behind the IT Service Desk with responsibility to fulfil requests and resolve incidents according to agreed service levels. Responsibility for managing internal customer expectations and always acting as a positive representative of the department.

Key Responsibilities

• Developing and maintaining MI reports to meet business and regulatory requirements.
• Maintaining documentation such as data dictionaries to enable business users to create and interpret MI reporting.
• Interpreting requirements and developing applications to meet business needs.
• Providing advice and guidance to internal customers in response to queries submitted to the IT Service Desk.
• Managing routine maintenance such as data erasure procedures.
• Diagnosing and resolving incidents including investigation and troubleshooting.
• Implementing standard changes and fulfilling service requests.
• Following processes and standard operating procedures.
• Providing technical support to IT projects by contributing to solution research, design and implementation.
• Maintaining technical knowledge and awareness of industry developments.

You

• Knowledge of configuring data warehouse or data management applications
• Demonstrate expert understanding of relational databases
• Writing and interpretation of Oracle PL/SQL or T-SQL
• Producing graphical reporting using data warehousing or similar applications
• Developing and maintaining complex MI reports for financial services ideally relating to mortgage or savings products.
• Working with non-technical business areas to produce MI to produce accurate reporting requirements and MI/OI reports. Working in an ITIL aligned service operations environment

Desirable

• A relevant qualification or proven experience is desirable Regulatory Knowledge (Internal Training Provided):
• TCF/Conduct Risk
• Experience with creating MI reports for regulators such as PRA or FCA.
• Automating creation and delivery of MI reports
• Managing data integrity Skills & Abilities
• Able to work to project deadlines and within ticket response and resolution SLAs.
• Capable of learning new technologies according to business needs or vendor requirements.
• Proficient communication with technical and business orientated people.
• Aptitude for problem solving and a keen eye for detail.