Application Support Analyst
Posted 03/04/2024 by In Technology Group
- Salary:
- £25,000 - £30,000/annum 28 days holiday, pension, discount,
- Location:
- Glasgow
- Job Type:
- Permanent
Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking, and database errors. Analyse log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, … more