3rd line support engineer (ONSITE)
Posted 05/04/2024 by Network IT
- Salary:
- £30,000 - £45,000/annum
- Location:
- King's Lynn
- Job Type:
- Permanent
Provide 2nd/3rd line IT Support. Monitor Customer's Infrastructure via RMM solution. Ensure SLAs are met. Manage customer issues through closure. Identify recurring outages and trends. Document processes and suggest improvements. Assist in problem resolution and training. Lead … more