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  1. Service Manager

    Posted 11/11/2021 by Solution Performance Resourcing Ltd

    Salary:
    £400 - £450/day
    Location:
    LS1 5EF
    Job Type:
    Contract

    Team Operations  The role of the Service Manager is to line manage the Pool Team, to ensure smooth operation of these BAU processes, and drive continuous improvement & change. You will support the team’s professional development to achieve this.   The purpose of this team is to operate and continuously improve the data flows and reporting which underpins the organisation's commissioning and revenue collection.   In the first half of each month, the team primarily focus on the smooth operation of data flows and reporting within the monthly reporting window. In the latter half of each month, the focus shifts towards change and continuous improvement more

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  2. Service Manager

    Posted 15/11/2021 by NECSWS

    Location:
    Hartlepool
    Job Type:
    Permanent

    Job Description and Responsibilities * Responsible for all aspects of contract delivery including finance, quality, people and client. * Responsible for the allocation and management of team and individual performance targets * Responsible for an overall minimum of 95% accuracy in all contract delivery * Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately * Demonstrate exceptional motivational skills * Responsible for the day to day management of people * Ensure contracts are achieving the agreed budget targets * Co-ordinate resources for current and more

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  3. Technical Services Manager

    Posted 17/11/2021 by ISR RECRUITMENT LIMITED

    Remote job Quick apply
    Salary:
    £85,000 - £95,000/annum (plus company benefits & bonuses)
    Location:
    London
    Job Type:
    Permanent

    * Technical Services Manager (IT Solutions, IT Services and IT Product Development) * London (+ Remote Working) * c£90,000 per year (+ excellent benefits + bonuses) Skills and Experience: * A seasoned Project Manager (using Prince 2 or similar), familiar with providing IT solutions and services, developing our client’s full product portfolio * Cloud design and solution architecture * ITIL accreditation * Platform and Virtualisation technology expertise and experience, with pre-sales exposure around the design and delivery of those products, services and solutions * Possess strong design capabilities (medium to large engagements more

  4. Platform Manager - IT Service Manager

    Posted 5 days ago by Goodman Masson Financial Recruitment

    Remote job
    Location:
    Nationwide
    Job Type:
    Permanent

    A leading insurance business is recruiting for a Platform Manager (IT Service and Applications Manager) to lead a large technology team through changes in ways of working and overall improvement of customer experience. If you are a proven technology leader who is thinking about a new role, then this could be for you... What will you be doing in this role? Manage large technology teams (change and run) to ensure there are the right capabilities, ways of working, and supply to meet business needs Manage technical teams in the effective support, maintenance, and improvement of IT services Ensure compliance with IT Standards and Business Protection more

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  5. Service Desk Manager

    Posted 6 days ago by CAE Technology

    Location:
    HP2 7DE
    Job Type:
    Permanent

    The Role As the CAE Service Desk Manager, you will assume responsibility for the effective running, planning, evaluating and overall improving of the IT Service Desk function. This role will see you working in a highly dynamic environment and see you leading a group of Team Leaders within a service delivery function. You will need to demonstrate clear leadership, creativity, innovation, and critical thinking with the ability to initiate influential relationships with both internal and external customers, suppliers and third parties up to C level. The CAE Service Desk Manager will be a natural motivator with fantastic communication skills more

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  6. Technical Services Manager

    Posted 4 days ago by Future Engineering Recruitment Ltd

    Salary:
    £90,000 - £95,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Technical Services Manager North London £90,000 - £95,000 Basic + 10% Bonus + Monday - Friday role + Generous Holidays + Progression + Industry Leading Innovator + Prestigious Role and Company Are you a technical services manager and technology enthusiast who wants to work with one of the biggest names in property management? As a tech leader you'll head up one of the largest and most prestigious contracts in Europe ensuring that they are at the forefront of innovation and modernisation. You'll need to be a proactive and innovative individual to work with generous budgets and a clear company goal to make this the most advanced residential more

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  7. Service Delivery Manager

    Posted 3 days ago by Project People

    Remote job
    Location:
    Nationwide
    Job Type:
    Contract

    Service Delivery Manager Contract Opportunity Home Working (UK Only) This is a short term contract opportunity working as a Service Delivery Manager on behalf of a leading IT Managed Services Company. Starting ASAP (Dec/Jan) this contract will run until end of March / early April 2022. This is a home working / remote position. As Service Delivery Manager, you will report into the Senior Service Delivery Manager and you will be responsible for service delivery and relationship management to help facilitate the hand over and exit. Your Responsibilities will include : Manages service delivery to the customer in order to deliver contracted more

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  8. Customer Service Manager - Police

    Posted a week ago by Service Care Solutions

    Remote job
    Salary:
    £450/day
    Location:
    City of London, London
    Job Type:
    Contract

    Service Care Solutions are currently recruiting for a Customer Service Manager to work on a full-time, long-term contract with a police force in London. The primary purpose of the Customer Service Manager is to support NDT's customers from the moment they are onboarded, through their in-life journey using the SOH/iHUB services and beyond. Knowledge Knowledge and understanding of service management in the Policing sector would be advantageous but not essential IT Service Management/Operations in a SAAS environment Skills To establish and maintain excellent customer/ stakeholder relationships at all levels ensuring that clear expectations more

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    Applications:
    Less than 10
  9. Service Transition Manager

    Posted a week ago by Data Careers Ltd

    Location:
    Leamington Spa
    Job Type:
    Contract

    Service Transition Manager A medium sized and agile organisation based near Leamington Spa has an urgent requirement for an interim Service Transition Manager to take responsibility for the alignment of IT with the wider business on the delivery of strategic priorities by embedding quality in all systems and processes and establishing robust processes to manage the transition of services. Scope of Work You will represent the IT Service Management function in various activities and will be getting involved in the early stages of projects so that you can provide expertise on service design, transition plans and BAU support process, you'll more

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  10. Service Delivery Manager

    Posted a week ago by X4 Group Ltd

    Salary:
    £70,000 - £85,000/annum
    Location:
    London
    Job Type:
    Permanent

    One of the most recognized blockchain companies is offering the opportunity for a Service Delivery Manager to join their team. You will be joining a network of entrepreneurs and technologists on the cusp of a blockchain revolution, with a company that is a leader in the space. Responsibilities of the Service Delivery Manager: Working as a blend between a Project Manager, Business Analyst and Scrum Master Developing and updating project plans, Submitting project deliverables, coach and support team delivery Create business presentations to deliver to clients Work with cross functional teams to design decentralized systems and process flows Requirements more

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    Applications:
    Less than 10
  11. Service Performance Manager

    Posted 12/11/2021 by ateeca

    Location:
    London
    Job Type:
    Permanent

    Minimum Requirement: Identifying and undertaking relevant audits to drive and improve the customer journeys. Implement the organisations risk management policy and lead in the oversight, review, including mitigations. Report against the risk registers, identifying trends and identifying local and global mitigations, ensuring alignment across all directorates. Ensure standard operating policies and procedures are visible and complied with throughout the team. Responsible for the development and maintenance of relevant policies and lead the teams clinical governance compliance. Undertake robust impact assessments including quality, more

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  12. Service Delivery Manager

    Posted 19/11/2021 by Spencer Clarke Group

    Salary:
    £400 - £700/day Negotiable
    Location:
    Westminster
    Job Type:
    Contract

    If you’re searching for a rewarding and fulfilling career opportunity, look no further. Spencer Clarke Group are working alongside Westminster Council to appoint a talented Service Delivery Manager for Web Technology on a Contract basis.  As a Service Delivery Manager you’ll play a vital role in delivering a secure and intelligent digital online strategic solution through a single entry point, which will be the gateway access for our customers to manage account, self-serve and stay connected. The ideal candidate will be forward thinking, driven and determined to make a difference! If that sounds like you, we’d love to hear more

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    Applications:
    Less than 10
  13. Service Now - Product Manager

    Posted 17/11/2021 by Pertemps Scotland

    Salary:
    £450 - £475/day
    Location:
    Edinburgh
    Job Type:
    Temporary

    We are working on behalf of our highly regarded public sector client who require a Technical Service Now Product Manager. This role will normally be based in Edinburgh , but will be home working until further notice. Hours of work Monday to Friday 9.00 am to 5.00 pm (with flexibility). The role will be for approx. 6 Months with possible extension. It attracts a Daily Rate of £475 outside of IR35. Job role Ensure product roadmap is aligned to strategic direction. Leading the Service Enablement team, you will be working to ensure ServiceNow Product supports the direction of Service Management function. The successful supplier will familiar with more

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  14. Service Design Manager - ITIL

    Posted 17/11/2021 by Deerfoot

    Salary:
    £70,000 - £85,000/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Service Design Manager - ITIL Global Consultancy London / remote Salary £70-85k + bonus and benefits As a tier 1 preferred supplier to one of the world's leading consultancies we have be asked to assist with the search and selection of 3 Service Design Managers. The Service Design and Introduction Manager will work within the service integration tower, responsible for ensuring the requirements of operations are represented throughout the project lifecycle and that the projects deliverables are therefore supportable and robust following implementation into the production environment. Our client is leading a transformation of their customer more

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  15. Service Design Manager - ITIL

    Posted 16/11/2021 by Deerfoot IT Resources Limited

    Salary:
    £70,000 - £85,000/annum bonus, benefits
    Location:
    City of London, London
    Job Type:
    Permanent

    Service Design Manager - ITIL Global Consultancy London / remote Salary £70-85k + bonus and benefits As a tier 1 preferred supplier to one of the world's leading consultancies we have be asked to assist with the search and selection of 3 Service Design Managers. The Service Design and Introduction Manager will work within the service integration tower, responsible for ensuring the requirements of operations are represented throughout the project lifecycle and that the projects deliverables are therefore supportable and robust following implementation into the production environment. Our client is leading a transformation of their customer more

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    Applications:
    Less than 10
  16. IT Service Continuity Manager

    Posted 08/11/2021 by aap3

    Salary:
    £484 - £489/day
    Location:
    Preston, Lancashire
    Job Type:
    Contract

    IT Service Continuity Manager Role Summary We have an exciting new contract opportunity based in Preston as a IT Service Continuity Manager. The role will be an initial 7 month contract and will provide you with the opportunity to use formal risk assessment and management processes to reduce risks for IT services. To agree minimum acceptable levels and to plan and prepare for the recovery of IT services. Key Responsibilities Ensure the Service Continuity and Risk documentation is regularly reviewed and maintained Liaise with Technical Architects and Service Delivery Managers, for the review of documentation Develop and deliver a Service more

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    Applications:
    Less than 10

    Expiring soon - Don't miss out!

  17. IT Service Design Manager

    Posted 6 days ago by Dilectus Recruitment Solutions

    Salary:
    £65,000 - £85,000/annum Fantastic benefits
    Location:
    London
    Job Type:
    Permanent

    SERVICE DESIGN MANAGERS FOR WORLD LEADING CONSULTANCY, EXCITING NEW ROLES. SALARY £65-85K DEP ON EXPERIENCE AND SENIORITY LEVEL PLUS GREAT BENEFITS AND OPPORTUNITIES TO PROGRESS. MUST BE ELIGIBLE FOR SECURITY CLEARANCE. REMOTE WORKING WITH SOME TRAVEL TO CLIENT'S AND OFFICE IN LONDON. The Client A global leader in consulting, technology services and digital transformation, our client is at the forefront of innovation in the evolving world of cloud, digital and platforms. Our client enables organizations to realize their business ambitions through an array of services from strategy to operations. The Role The Service Design Manager sits more

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  18. Senior Service Delivery Manager

    Posted 16/11/2021 by Content+Cloud

    Salary:
    £0/yearly
    Location:
    London
    Job Type:
    Permanent

    As an experienced Senior Service Delivery Manager within our Client Success and Delivery team, you will be responsible for managing the day-to-day relationship with one of our key clients to ensure a high level of service is consistently delivered, working with internal account management team. This role is intended to grow revenue through increased customer satisfaction, adding value in the form of expertise as well as driving service improvement initiatives continuously. Duties and Responsibilities: Client Relations and Service Development: Develop and manage the Service Level Agreements in line with the current service line aspirations more

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  19. Professional Services Account Manager

    Posted a week ago by Qualitest

    Salary:
    £0/yearly
    Location:
    London
    Job Type:
    Permanent

    Qualitest is looking for an experienced Professional Services Account Manager to develop relationships with new mid-to-large enterprise-level clients across a number of markets and sectors. The candidate must be able to communicate Qualitest's unique capabilities to deliver complex and customised software quality assurance (QA) services. Core responsibilities of this role is to prospect into, pursue, close, and manage a portfolio of enterprise-level client engagements to grow the Qualitest business. Requirements Originate sales opportunities and guide them through to successful closure; Build strong, long-lasting relationships more

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  20. Senior IT Service / Operations Manager

    Posted a week ago by LA International Computer Consultants Ltd

    Salary:
    £650/daily
    Location:
    Edinburgh,Edinburgh
    Job Type:
    Contract

    My client is an IT service provider who requires a Senior IT Service Manager to join a team which provides Infrastructure Services to their end customer. START: ASAP DURATION: 6 MONTHS RATE: £650 (INSIDE IR35) LOCATION: EDINBURGH - Hybrid working is an available option and will be discussed. We're looking for a IT Service Manager with management experience and specific knowledge around O365 & Cloud services. As an IT Senior Service Manager, you'll work with and represent a department responsible for identifying, developing and implementing multiple IT and change systems and services to meet rapidly evolving customer needs, as well as carrying more

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  21. Senior Service Delivery Manager - Contract

    Posted a week ago by Wunderman Thompson Commerce

    Salary:
    £0/yearly
    Location:
    Watford
    Job Type:
    Permanent

    Senior Service Delivery Manager required to join one of our high profile retail clients. We are looking for this individual on a contract or permanent basis and able to offer a hybrid remote/ working from office model. A WTC Senior Service Delivery Manager (SSDM) is accountable for the operational delivery, governance, and principle oversight of one or more Customers eCommerce Services. As the Service representative to the Customer the SSDM is responsible for ensuring the customer is able to conduct day to day business leveraging Engineering and Operational teams to support them maintain availability and operational performance of the customers more

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  22. IT Service Delivery Manager – Work From Home

    Posted 11 hours ago by Candidate Source

    Remote job
    Salary:
    £450 - £550/day
    Location:
    Manchester
    Job Type:
    Contract

    A fast-growing, successful it company is looking for a fully remote, experienced IT Service Delivery Manager to join the team. They’re after someone with an understanding of technology and SDLC AND enjoys liaising with customers, fixing problems, and improving service delivery and efficiency.  As an IT Service Delivery Manager, your role will include: Ensuring projects are delivered in line with expectations.  Liaising with senior team on deployments.  Providing regular project status updates.  Solving customer problems and identifying bottlenecks.  Carrying out risk assessments and implementing ISO policies.  Collaborating with the delivery more

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  23. IT Service Lead/Project Manager

    Posted a week ago by Fusion People Ltd

    Location:
    Bristol
    Job Type:
    Contract

    IT Service Lead/Project Manager £350 per day (PAYE) £435 per day (Umbrella) Location: Bristol Role outline: *Large programme of work: oProvide steer / leadership to the large digital and technology programme of work (GIS infrastructure supporting the GIS & Data Manager, CRM phase I) oPlan for 22/23 future programme of work (e.g, CRM phase II) oProvide oversight to the Junior Project Manager on other projects (e.g., Optimisation of Teams, Transport Operations relocation, introduction of a new booking system) *Return to the office: Support the Head of People and Assets in the gradual return to the office, ensuring that colleagues are trained more

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    Applications:
    Less than 10
  24. Project Manager - IT / Service Management

    Posted 16/11/2021 by Modis

    Salary:
    £500 - £600/day
    Location:
    Stratford-upon-Avon, Warwickshire
    Job Type:
    Contract

    Project Manager - IT / Service Management Project Manager - IT / Service Management / Service Improvement / Project Management / Stakeholder Management / 3rd Party Management / Prince 2 / Agile / RAID / IAM / IAMT / Access Management . £500 - 600 per day Inside IR35. One of our leading clients is looking to recruit an Project Manager to work on and support some Service Improvements. Location - Remote / Warwickshire / 1-2 days onsite Duration - 6 months Day Rate - £500 - 600 per day Inside IR35 Experience: * Strong project management / delivery * Experience working on Service Improvement or Service Management * End to end project / Programme more

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  25. Programme Manager - Product Lending Services

    Posted a week ago by Synchro Recruitment

    Salary:
    £80,000 - £120,000/annum
    Location:
    City of London, London
    Job Type:
    Permanent

    Programme Manager (Product) - Lending Services Synchro is proud to be working with a global leader in financial services, who providing strategic advice and products to the world's most prominent clients. They are investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. So, to support them on their exciting technical journey, they are looking for an experienced Programme Manager who has experience in driving execution of a digital product business in a scaled Agile delivery framework. You will: Be part of the overall Project more

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    Applications:
    Less than 10

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