Something went wrong. Please try saving your Job Alert again.
Invalid email address
You can save a maximum of 20 Job Alerts. You will need to delete (or modify) one of your existing Job Alerts.
Job Alert already exists. View Job Alert
Displaying 1-50 of 232 jobs
The position you are looking for is no longer available, but here are some similar jobs that might interest you
Posted 16/04/2024 by Jumar Solutions
Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA. Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined < … more
Posted 2 weeks ago by Integrity Recruitment Solutions Limited
Help Desk / Desktop Support – Prestigious UK Client. A long-established, prestigious UK business, my client has a pedigree that spans 100+ years. Their sector and client-base is buoyant and this creates exciting opportunities throughout the year. We have an opportunities for support … more
Posted by Athena Care Homes (UK) Ltd
Be first line of enquiry for team members regarding basic PC user support and IT desk liaison. Management of all issued devices, such as mobile phones, laptops, tablets and point of care devices. Maintenance of inventory and replacements of issued devices, plus decommissioning and disposals …
Posted by Metropolitan Thames Valley
To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties. Provide technical support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow. …
Posted by Ingram Micro
Inbound service requests may be in the form of phone calls, chats or emails. This role offers a flexible, hybrid work arrangement. Responsibilities. Responding to inbound Billing and Technical service requests over the phone and email. Accurately and efficiently log all issues and …
Posted a week ago by Rebel Recruitment Limited
Experience working within an agile project management tool (Jira/Service Desk. Experience working with documentation management (Confluence) • Experience in writing and reviewing functional specifications. Experience in writing test cases and test scripts for QA and UAT. Software … more
Posted 23/04/2024 by Intec Select Ltd
You will be joining its progressive IT team; working with experienced technical professionals, this role will involve hands on technical exposure and interacting with users across the service desk function and support functions. Roles & Responsibilities. Ownership, monitoring, … more
Posted by Exponential-e
Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability …
Posted by AQA
Temporary Service Desk Analyst. Contract Dates: ASAP - August 2024. Salary: £14.28 per hour. Hours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be required. Location: AQA Manchester, on the University of Manchester Campus. Hybrid working. Do …
Posted by Social Interest Group
We are always open to hearing new ways to run our service to make it more effective, so if you are a forward thinking individual who is keen to support organisational growth in an IT environment, keep reading. Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. You will be based at …
Posted 22/04/2024 by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted 16/04/2024 by Ernest Gordon Recruitment Limited
Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. … more
Posted 12/04/2024 by PIB Group
IT Service and Infrastructure Engineer. The Role: IT Service & Infrastructure Engineer. As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for … more
Posted 12 hours ago by LTS Resourcing
Service Desk Engineer. Covent Garden - 4 days per week in the office. Full-time, Permanent. Monday to Friday. £24,000.00-£38,000.00 per year + 10% bonus and other bens. Our PE backed client, the largest in the UK with an aggressive growth-strategy are seeking multiple Service</ … more
Posted 19/04/2024 by Key Selection Recruitment Limited
As a 2nd Line Support Engineer you will be joining a friendly, supportive and high-performing team of web/app development, user experience, infrastructure, and IT service specialists. You'll be hands-on with the day to day running and maintenance of systems, and the focal point for our … more
Posted 16/04/2024 by VIQU Limited
They offer a tailored, end-to-end service that begins with a swift understanding of the unique needs of each business, which enables them to craft and implement innovative solutions that lead the industry. They are seeking an IT Support Engineer to provide first and second-line technical … more
Posted a week ago by Safran
The purpose of the Technical Support Analyst is to manage the first and second line technical support for desk side users. This will include multi-function devices, specialized IT equipment & application(s) installations. You will be responsible for ensuring support of existing and emerging … more
Posted a week ago by Pearson Whiffin Recruitment Ltd
You will be responsible for ensuring the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities. Handle escalated … more
Posted a week ago by Just IT Recruitment
Handle escalated calls from first line Service Desk. Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365. Monitor and troubleshoot server and network performance utilising the monitoring … more
Posted 2 weeks ago by Intec Select Ltd
An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service</ … more
Posted 22/04/2024 by Aspire Recruitment Consultants
Reporting to the Service Delivery Manager. Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of … more
Posted 14/04/2024 by SDL Solutions Limited
The successful IT Support Engineer will be an excellent communicator, with previous service desk and 2nd line support experience and have a desire to progress into 3rd line support. Responsibilities. Manage personal and team workload and setting priorities for support issues. … more
Posted 12/04/2024 by Matchtech
You will serve as the primary point of contact for all help desk requests and incidents. Main Responsibilities. Providing face-to-face, telephone, and email support. Purchasing, configuring, installing, and maintaining desktop and laptop PCs. Supporting telephone systems and configuring … more
Posted 11/04/2024 by Planet Recruitment
This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate will have educational experience. You will supervise a small team and support IT Manager by ensuring the smooth operation of the school's IT systems. The Senior IT Engineer will … more
Posted 7 hours ago by Unified Support
We are currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will have strong IT support experience, training will be offered to cover the AV element of the role. IT certifications … more
Posted 8 hours ago by Pearson Whiffin Recruitment Ltd
An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior … more
Posted yesterday by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted yesterday by Smart Recruit IT
We are recruiting for an established and leading Telecommunications Provider, that are currently seeking an IT Project Engineer / Systems Engineer to join their busy service desk team. As the IT Project Engineer / Systems Engineer, you will be responsible for providing premium … more
Posted yesterday by Stoneseed Ltd
Job Title: Service Desk Escalation Engineer. Location: Hybrid working (Client based in Barlborough, Chesterfield. Contract: Permanent Full Time. The role of Escalation Engineer. Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity … more
Posted 5 days ago by Akkodis
Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining … more
Posted 6 days ago by 83zero Ltd
Service Desk Engineer. Company Overview. 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several … more
Posted a week ago by Mobilus Limited
The main purpose of the role is to provide excellent technical support, customer service and advice on all in-store technology related issues. In this exciting role, the IT Support Analyst will provide technical support to European and UK clients, DA, Field Consultants and store staff via … more
Posted a week ago by Akkodis
Service Desk Team Leader. Newcastle. £35,000 per annum. Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service <em … more
Posted a week ago by Focus Group Recruitment Ltd
Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector. The Role. Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the … more
Posted a week ago by Focus Group Recruitment Ltd
Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role. Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some site … more
Posted a week ago by Mansell Recruitment Group
Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of … more
Posted a week ago by In Technology Group
2nd Line Service Desk Engineer. Edinburgh/Onsite. £25,000 - £35,000. Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients … more
Posted a week ago by Big Red Recruitment Midlands Limited
In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key point of contact for … more
Posted 2 weeks ago by Latcom plc
Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills/experience. Active Directory. Windows Server. Azure 365. Some experience of SQL to some level is essential. Hyper-V exposure or VMWare. Enterprise … more
Posted 23/04/2024 by Adria Solutions Ltd
Service Desk Analyst - Initial 6 months FTC. Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to … more
Posted 22/04/2024 by Lloyd Recruitment - East Grinstead
Lloyd Recruitment Services is working with a superb company on the outskirts of Maidstone who are in search of a 2nd Line Engineer to join their growing team. What's in it for you. Competitive salary. 32 days holiday allowance. Freshly prepared lunches by an in house chef. Modern office … more
Posted 19/04/2024 by In Technology Group
With ample opportunity to be progress up to the senior service desk as well as plenty of exposure to some exciting projects that they're undertaking in the near future. It's a very promising time to join this business with their current clients undergoing massive expansions as well … more
Posted 19/04/2024 by Austin Fraser
Our client is a global logistics company that is now looking for a 1st Line Support person to join and provide in-house support as well as communicate to the German Service Desk teams. You will be providing hardware and software support and be responsible for documentation … more
Posted 18/04/2024 by Gleeson Recruitment Group
Troubleshoot issues escalated from service desk or internal sources. Monitor and maintain the ticket queue and ensure tickets are closed within SLA. Support third parties with maintaining the systems. Buy, configure and install IT equipment at sites. Buy, configure and deploy mobile … more
Posted 17/04/2024 by Paradigm Employment Services
2nd Line Service Engineer. A fantastic opportunity arisen for an 2nd Line Service Engineer to join national IT Support company based in Kings Lynn. Our client is UK's leading Cyber Security and IT Support business with outstanding values and passion to deliver service … more
Posted 17/04/2024 by Hudson Shribman
Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless … more
Posted 16/04/2024 by Nigel Frank International
Service Desk Coordinator. Job Description. I am actively seeking an enthusiastic service desk coordinator for a brilliant new role based in Kent. My client is a multi-national manufacturing and distribution firm, with a fantastic company culture, and exciting … more
Posted 14/04/2024 by Michael Page
Ensure the smooth running of all IT systems, including anti-virus software, print services and email provision. Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Offer technical support across the company (this … more
Posted 12/04/2024 by ABS Commercial Solutions
To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and … more
Posted 11/04/2024 by Trusted Technology Ltd
Company Profit Share (first £3,600 is tax free. 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support. Pension Scheme. … more
Posted 10/04/2024 by YourRecruit (UK)
You will be responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Benefits. Private medical health cover. Medicash cover. Life assurance scheme. Season ticket loans. Birthday day … more
Posted 5 days ago by Proactive Appointments
You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, … more
Posted a week ago by Akkodis
IT Service Desk Team Leader. Salary: £30,000 - £34,000 + Benefits Package + Additional Bonus. 3 days p/w on-site. Location: Sunderland. Role Overview. Are you a natural leader with a passion for driving team success and fostering individual growth? Our client, a dynamic private … more
Posted 2 weeks ago by BeTechnology Group
Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer < … more
Posted 16/04/2024 by Ambitious Resources Ltd
Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in … more
Posted 19/04/2024 by Tate
IT Service Desk Support. Full time, office-based role. Up to £28,000 plus 20% shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer … more
