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Displaying 1-75 of 358 jobs
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Posted 3 hours ago by Eireann Recruitment Services Ltd
Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with … more
Posted 7 hours ago by In Technology Group
Role: Service Desk Analyst. Location: South Birmingham. Salary: £33,00. Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary … more
Posted by NHS Professionals
The plan to detail cutover for, Integration, Infrastructure including security implications, Service Desk, IM/Data Watehouse, Regression Testing, Data Migration/ Data Catch up. Work closely with the operational team, technical and configuration workstreams, data migration, …
Posted by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …
Posted by BES Group
Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services. We've gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we've grown both our team of experts and our suite of …
Posted 7 hours ago by VIQU Limited
We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful 2nd Line IT Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate … more
Posted 8 hours ago by In Technology Group
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from … more
Posted by Amey Ltd
Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both …
Posted by Metropolitan Thames Valley
Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and …
Posted by Housing Plus Group
Job Title: IT Service Desk Manager. Salary: £40,000 per annum plus Essential Car User Allowance. Location: Stafford. Hours: 37 hours per week, permanent. We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services …
Posted 8 hours ago by DCV Technologies
1st Line Service Desk Analyst. We have a fantastic opportunity for a Service Desk Analyst / 1st Line Support Engineer to join a vibrant and highly skilled team of support engineers to providing technical IT support to both internal and external customers. The … more
Posted 8 hours ago by In Technology Group
When working from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing hands-up desktop support and occasionally travelling to different sites to support project work. Providing desktop support. Project rollouts. … more
Posted 9 hours ago by NECSWS
To provide a high quality, proactive desktop support service to our client at London Borough of Bexley Council as part of a customer focused Service Delivery team. Working to contracted SLAs and delivering best in class services to our customer. Responding to requests from … more
Posted 9 hours ago by Mansell Recruitment Group
Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of … more
Posted 9 hours ago by Technique Recruitment Solutions
Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What … more
Posted 9 hours ago by Skillframe Ltd
Our client is seeking a 1st Line Service Desk Engineer who will act as the first point of contact for IT-related queries from across their client base. You will have the following experience. Previous experience providing IT support. Exemplary customer service and problem- … more
Posted 11 hours ago by Fresh Perspective Resourcing
Are you an experienced Service Desk Analyst looking for your next challenge. Do you have a knack for swiftly resolving IT challenges and delivering top-notch support. Armed with a passion for troubleshooting & a commitment to providing seamless user experiences. Then do we have the … more
Posted 11 hours ago by Oakford Technology
1st Line IT Service Desk Engineer. An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. … more
Posted 12 hours ago by One to One Personnel
Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an IT Support Administrator to join their team based in Southend. To be considered for this role you must have strong … more
Posted 12 hours ago by Rise Technical Recruitment
2nd Line Service Desk Engineer. Chippenham/Hybrid - 3 days per week in office. Up to £30,000 + Private Medical Insurance + Life Insurance + Training & Certifications + Pension + Progression + Free Parking on Site. Excellent opportunity for a 2nd line support engineer to gain … more
Posted 12 hours ago by Develop
As part of a dynamic team, you'll play a key role in providing technical support to our branches and head office, ensuring smooth operations and delivering excellent service. Join Our Team as an IT Support Engineer. What are we looking for. Proficient IT support experience. Proficiency in … more
Posted today by Rebel Recruitment Limited
Experience working within an agile project management tool (Jira/Service Desk. Experience working with documentation management (Confluence) • Experience in writing and reviewing functional specifications. Experience in writing test cases and test scripts for QA and UAT. Software … more
Posted today by Expleo Engineering UK Limited
Managing IT on/offboarding for new hires and leavers as well as conducting office / desk moves and set-ups. There will also be the opportunity to get involved in the delivery of a range of IT related projects. This is an interesting and dynamic role. IT play a key part in providing and … more
Posted today by Randstad Delivery
Manage & support digital service desk calls. Monitor digital service desk queues incluiding Email inbox. Manage & audit mobile devices. Troubleshoot end user devices. Network support. Repairing desktop PC faults. Network servicingQualifications and Key Skills. … more
Posted today by Technical Placements Ltd
Global recycling / manufacturing group requires a Senior Service Desk Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 – 4.30 (office based), great career prospects. This is an exciting time … more
Posted today by Digital Health and Care Wales
Service Desk Analyst. Salary: Band 4 starting at £25,524. Tenure: Fixed Term for up to 11 month. The ability to speak Welsh is essential for this role. Join our game changing, life-saving team and start making a real difference to health and care services in Wales. Working … more
Posted today by Hays Technology
They are currently looking for potentially multiple Service Desk Analysts to join the team and help support the businesses. They are hoping to offer the successful candidate somewhere in the region of 25K per annum, but this is dependent on experience. Responsibilities. Timely … more
Posted today by Concept
UNDERSTANDING, SERVICE, TRUST. 3 Words that Guarantee Results in Recruitment. Helpdesk Support Engineer. Egham/Staines Salary up to £25,000. A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate … more
Posted today by Pearson Whiffin Recruitment Ltd
Respond to service desk phone calls and tickets as needed. Respond to ticket escalations from 1st & 2nd line queues. Contribute to the maintenance and documentation of infrastructure. Undertake change management of systems. Undertake project design and implementation. Monitor and … more
Posted today by Pearson Whiffin Recruitment Ltd
You will be responsible for ensuring the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities. Handle escalated … more
Posted today by In Technology Group
2nd Line Service Desk Engineer. Edinburgh/Onsite. £25,000 - £35,000. Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients … more
Posted 2 days ago by Better Days Recruitment Ltd
A fantastic permanent opportunity to join an established professional services business located in West Sussed as an IT Service Team Leader. The current IT Support for the business is provided by a mix of an external Vendor for 1st line Service Desk and in-house … more
Posted 3 days ago by Fusion People Ltd
Training / skills are transferred to other IT staff / service providers in relevant aspects of new applications (cascade training). Training is made as accessible as possible using a combination of face to face one-to- one and classroom delivery as well as Webinar lead sessions and e- … more
Posted 3 days ago by NHS Professionals
The plan to detail cutover for, Integration, Infrastructure including security implications, Service Desk, IM/Data Watehouse, Regression Testing, Data Migration/ Data Catch up. Work closely with the operational team, technical and configuration workstreams, data migration, … more
Posted 3 days ago by Pertemps Gloucester
We're looking for a talented individual to join the team as an IT Service Desk Engineer. If you've got experience in a similar role and you're eager to take your career to the next level, then we'd love to hear from you. This is a full-time permanent position with a salary of up to … more
Posted 3 days ago by Gold Group
Job Title: Service Desk Analyst. Location: Swindon (onsite role 4/4/4. Salary: up to £28,000 (dependent on experience) + up to 10% pension and a full benefits pack. Must be able to hold an SC Security Clearance. Looking to Interview ASAP so please contact Zoe, call on (phone number … more
Posted 3 days ago by Eden Futures
IT Support Officer required for a leading care company based in Newark-On-Trent to be responsible for Working closely with IT Help Desk colleagues to support the business handling "how do I" inquiries along with IT Admin requests through our Help Desk software. The ideal candidate … more
Posted 3 days ago by Brook Street
As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities. Provide 1st and 2nd line IT support, including desk setups, machine … more
Posted 3 days ago by LTS Resourcing
As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and … more
Posted 3 days ago by Morgan Law
You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties. Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT … more
Posted 3 days ago by Meridian Business Support
We are looking for an IT Service Desk Analyst to join our Birmingham office (B26). Contracted to 37.5 hours per week. Monday to Friday – shifts between 07:00 - 17:30. Hybrid working offered. No bank holiday working requiredBenefits. 25 days holiday plus your birthday day off after … more
Posted 3 days ago by Mainstay Recruitment Solutions Ltd
Service Desk Analyst. Mainstay is representing a well-established managed service provider based in the Swindon area, which is currently in search of a Service Desk Analyst to join a team. The organisation provides leading edge secure solutions for … more
Posted 3 days ago by Hays Technology
Take ownership of customer incidents or service requests and see them through to resolution. Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs). Maintain accurate support tickets and provide daily progress updates to clients. … more
Posted 3 days ago by Just IT Recruitment
Handle escalated calls from first line Service Desk. Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365. Monitor and troubleshoot server and network performance utilising the monitoring … more
Posted 3 days ago by Big Red Recruitment Midlands Limited
In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key point of contact for … more
Posted 3 days ago by Biffa Waste Services
The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues. You will have excellent communication … more
Posted 3 days ago by Future Prospects Group Ltd
IT Service Desk. Newark based, Full Time, Permanent. £Attractive DOE. THE BENEFITS. The benefits for the successful IT Service Desk include. Office based. 23 days' (FTE) annual leave plus bank holidays. Annual leave trading scheme. Contributory pension scheme. … more
Posted 3 days ago by Antony James Recruitment Ltd
Service Desk Analyst - Liverpool. Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation. They have 300+ partners worldwide, … more
Posted 3 days ago by Talent Locker
IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits. Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team … more
Posted 3 days ago by RedTech Recruitment Ltd
Keywords – First-Line / 1st line / Technical Support Engineer / Customer Support Specialist / Help Desk Technician / IT Support Specialist / Service Desk Analyst / Desktop Support Technician / Application Support Analyst / Software Support Specialist / User Support … more
Posted 3 days ago by KHR Recruitment Specialists
As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage … more
Posted 3 days ago by Reed Technology
The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support. Day to day of the role. Lead and … more
Posted 3 days ago by Randstad Delivery
Manage & support digital service desk calls. Monitor digital service desk queues incluiding Email inbox. Manage & audit mobile devices. Troubleshoot end user devices. Network support. Repairing desktop PC faults. Network servicingQualifications and Key Skills. … more
Posted 3 days ago by Clover HR
The IT Operations Support Engineer will be working as part of a team, providing support to our IT users across the group, delivering effective resolutions to technical and user IT issues, and providing an IT service that delivers to the business needs, whilst ensuring a robust and stable … more
Posted 4 days ago by Chase and Holland
Data Services Officer – Sheffield – £29,000 - £31,500. Chase & Holland are excited to be working with a growing non-profit organisation who are actively seeking a Data Services Officer to support the service desk for this fantastic organisation. You will be … more
Posted 4 days ago by Jobwise Ltd
Are you an experienced ICT Service Desk Engineer looking for a new challenge? Do you want to experience a slightly different work life balance. How does a 4.5 day week work for you? Based from the office in Cheadle this role will offer work from home. This business gives back in so … more
Posted 4 days ago by In Technology Group
We are currently looking to recruit a 1st Line Technician to join our clients busy service desk in an MSP environment. The successful candidate will be responsible for providing technical assistance to clients face-to-face and via remote networking. Responsibilities. Provide 1st … more
Posted 4 days ago by Akkodis
Service Desk Team Leader. South Tyneside. £32,000 per annum + On-call Shift Allowance. Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking … more
Posted 4 days ago by In Technology Group
Job Title: Service Desk Manager. Location: Northwich. Salary: up to £40,000. Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who … more
Posted 4 days ago by Develop
Service Desk Technician - Onsite Cambridge up to £30K+ Benefits. We are looking for an experienced service Desk Technician to join the UK's best I.T infrastructure and services provider. Bringing I.T solutions to life. What you will be doing. You will act … more
Posted 4 days ago by Akkodis
Joining our "tech talent services" division as a Sales Consultant / Executive you will be responsible for identifying new business opportunities in a given tech specific market and identifying suitable candidates in this area. You will also build a specialist network of candidates and a … more
Posted 4 days ago by Akkodis
Joining our "tech talent services" division as a Sales Consultant / Executive you will be responsible for identifying new business opportunities in a given tech specific market and identifying suitable candidates in this area. You will also build a specialist network of candidates and a … more
Posted 4 days ago by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop … more
Posted 4 days ago by Pure Resourcing Solutions Limited
Job: Service Desk Manager - IT Support - ITIL. Location: Ipswich. Salary: £45,000 - £50,000. I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone … more
Posted 4 days ago by Absolute Recruitment
This role involves overseeing a Quality Management System to ensure high service standards are consistently met. Additionally, the Technical Manager will provide both proactive and reactive technical support and ensure continuous operation of the tech support desk, which includes … more
Posted 4 days ago by BES Group
Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services. We've gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we've grown both our team of experts and our suite of … more
Posted 4 days ago by DMH Stallard LLP
Working closely with the outsourced IT Support desk to provide first and second line user IT support. Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided. Where necessary provide direct … more
Posted 4 days ago by Concept Resourcing
Job Title: Service Desk Analyst - First Line Support. Location: York. Salary: £26,000. Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving … more
Posted 4 days ago by Talos
Talos360 - Where Innovation Meets Exceptional Service. At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to … more
Posted 4 days ago by Blues Point
IT Service Desk Analyst. Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to … more
Posted 4 days ago by Pearson Whiffin Recruitment Ltd
An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you … more
Posted 4 days ago by Avocet Strategic Resourcing
We would like to hear from you if you have. 6 months + technical support experience and great customer service skills, OR. 1 years+ technical support / IT service Desk experience and love to analyse and resolve issues. With all these positions – customer service … more
Posted 4 days ago by Avocet Strategic Resourcing
We are looking for. 12 months+ technical support experience and great customer service skills, OR. 18 months+ technical support / IT service Desk experience and love to analyse and resolve issues. Excellent customer service and problem solving skills. This first … more
Posted 4 days ago by Artis Recruitment
The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities. Work as part of a team as a single point of contact for all support requests (incident … more
Posted 4 days ago by Experis
Service Desk Analyst (1st line. 3 months contract - view to extend until 31/03/2025. London - onsite 3 days a week. £149.50 per day inside ir35. Role. The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles … more
Posted 4 days ago by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted 4 days ago by Hays Technology
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following. Expert in Office 365 & Intune with … more
Posted 4 days ago by Concept Resourcing
Effectively use and manage Service Now to handle and update calls. Demonstrate high levels of customer care behaviours at all times and adopt an approach that shows consistent commitment to providing a customer-focused quality service. Work across lines of service to … more
Posted 4 days ago by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. … more
Posted 5 days ago by settle
We know that everyone is different, so we ensure that we provide a service that is as individual as each resident.... Here at settle we are looking for a dynamic, forward-thinking software engineer to help drive our digital journey. This role is wide-ranging and provides opportunities to … more
Posted 5 days ago by HartleyCo Ltd
I'm currently hiring for a 1st Line Engineer on behalf of a Managed Services Provider based in Colchester. You will be responsible for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with. Windows 10/11 … more
