Service desk analyst
Posted just now by Hays Technology
- Salary:
- £23,000 - £25,000/annum £25,000 doe
- Location:
- Wiltshire
- Job Type:
- Permanent
Take ownership of customer incidents or service requests and see them through to resolution. Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs). Maintain accurate support tickets and provide daily progress updates to clients. … more