Service Desk Jobs

Oracle Fusion Support Team Manager

Posted 10/04/2024 by Adecco

Remote job

Salary:: £450/hour Umbrella
Location:: Croydon, London
Job Type:: Contract, Temporary

Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support. Stakeholder engagement and comms. Oversight of systems usage (access control, licensing, audit monitoring. We are looking for a … more

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IT Cyber Security Manager

Posted a week ago by Gold Group

Remote job

Salary:: £80,000 - £500,000/annum + Benefits
Location:: Surrey
Job Type:: Permanent

My client is a leading financial services organisation based in Surrey who are recruiting for a IT Cyber Security Manager. As a IT Cyber Security Manager, you will Provide Security Input for projects in a Digital Transformation Programme as well as establish and maintain cyber security … more

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Featured Jobs

Technical Cutover Manager

Posted by NHS Professionals

Featured job

Location

CM20

Salary

£42.74/hour

Agency

NHS Professionals

The plan to detail cutover for, Integration, Infrastructure including security implications, Service Desk, IM/Data Watehouse, Regression Testing, Data Migration/ Data Catch up. Work closely with the operational team, technical and configuration workstreams, data migration, …

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Desktop Services Manager

Posted by Vitality

Featured job

Location

London

Company

Vitality

The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …

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3rd Line Support Engineer

Posted by Metropolitan Thames Valley

Featured job

Location

Farringdon

Salary

£40,000 - £50,000...

Company

Metropolitan Thames Valley

Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and …

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Service Desk Manager (Based in Paris) | 12 month contract

Posted 02/04/2024 by Develop

Salary:: £431 - £517/day
Location:: Paris, Île-de-France
Job Type:: Contract

Service Desk Manager | €500 - €600 per day | Paris | English & French Speaking | 6 Months. Role: Service Desk Manager. Day Rate: €500 - €600 per day. Type: Contract. Location: Paris. My client, an Asset Management business based in Paris has an urgent requirement … more

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Infrastructure Team Lead

Posted 12/04/2024 by Acora

Salary:: £400 - £500/day
Location:: London
Job Type:: Contract

Ensure all BAU support activities are supported by documented Knowledge Base articles stored within the central Service Management platform. Maximise the use of all in-house systems to be a key member of a highly customer focused and professional Service. Work with your colleagues … more

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Featured Jobs

2nd Line IT Support Technician

Posted by Conquip Engineering Group

Featured job

Location

Alton

Company

Conquip Engineering Group

As a 2nd Line IT Support Technician at Conquip you will work closely with the Technology Service & Operations Manager and the Business Systems Manager to assist them in providing high-quality support to the business, both remotely and on-premises. In addition, you will be involved in …

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Technical IT Service Desk Specialist

Posted by BES Group

Featured job

Location

Manchester

Company

BES Group

Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services. We've gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we've grown both our team of experts and our suite of …

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IT Service Desk Manager

Posted by Housing Plus Group

Featured job Quick apply

Location

Stafford

Salary

£40,000/annum

Company

Housing Plus Group

Job Title: IT Service Desk Manager. Salary: £40,000 per annum plus Essential Car User Allowance. Location: Stafford. Hours: 37 hours per week, permanent. We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services …

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Oracle Fusion Support Team Manager

Posted a week ago by CPR

Remote job

Salary:: £450/day
Location:: Croydon, Greater London
Job Type:: Contract

Ensure the efficient and effective delivery of services and information through the council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering … more

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Housing Senior Systems Analyst

Posted 04/04/2024 by AKTON Resourcing Ltd

Remote job

Salary:: £440/day
Location:: Havering, London
Job Type:: Contract

As a pivotal member of the team, you will be directly responsible for ensuring the smooth operation and optimisation of our ICT systems used within the Housing Service. Your role will encompass a range of tasks including application support, system administration, data integrity maintenance … more

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Senior Operations Analyst

Posted 5 days ago by SOLOS Consultants Ltd

Salary:: £280 - £370/day Outside IR35
Location:: MK19, Cosgrove, Northamptonshire
Job Type:: Contract

Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch themselves across a wide range of tasks and scenarios. Skills and Experience. Essential. Demonstrable record of … more

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Technical Cutover Manager

Posted 3 days ago by NHS Professionals

Featured job

Salary:: £42.74/hour
Location:: CM20, Little Parndon, Essex
Job Type:: Temporary

The plan to detail cutover for, Integration, Infrastructure including security implications, Service Desk, IM/Data Watehouse, Regression Testing, Data Migration/ Data Catch up. Work closely with the operational team, technical and configuration workstreams, data migration, … more

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Cyber Security Manager

Posted 4 days ago by Metropolitan Thames Valley

Featured job

Salary:: £70,000 - £80,000/annum
Location:: Farringdon
Job Type:: Permanent

You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. … more

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IT Service Desk Engineer

Posted 05/04/2024 by Ashdown Group

Salary:: £275 - £300/day
Location:: Berkshire
Job Type:: Contract

You will possess excellent communication skills, a customer-focused mindset and a commitment to delivering high-quality support services. You will act as the main point of contact for internal staff seeking technical assistance via phone, email, or in-person so you must be confident working … more

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Senior Service Desk Manager

Posted 09/04/2024 by ITSS Recruitment

Remote job

Salary:: £65,000 - £75,000/annum
Location:: London
Job Type:: Permanent

Senior Service Desk Manager - Up to 75K - Hybrid - Central London. An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London. We are looking for … more

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Desktop Services Manager

Posted 3 days ago by Talent Locker

Remote job

Salary:: £50,000 - £70,000/annum Bonus + Bens
Location:: City of London, London
Job Type:: Permanent

IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits. Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team … more

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IT Operations Manager - FTC

Posted 6 days ago by Vivo Talent

Location:: Birmingham
Job Type:: Permanent

IT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite. Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. … more

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Dynamics 365 CE Support Developer

Posted a week ago by ARM

Remote job

Salary:: £65,000 - £70,000/annum Bonus
Location:: Birmingham, West Midlands
Job Type:: Permanent

The Dynamics 365 Support Developer will assist with the delivery of support services to existing clients. You will be part of our client Service Operations Applications Support development team, supporting the service desk in resolving incidents which get … more

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Business Development Manager - Enterprise Technology Solutions

Posted 09/04/2024 by Martin Veasey Talent Solutions

Remote job

Salary:: £50,000 - £70,000/annum Bonus + Benefits
Location:: Fordingbridge, Hampshire
Job Type:: Permanent

Service Delivery: Drive best-in-class service delivery focusing on support desk, engineering, software development, project management & delivery, and consultancy. Hardware is not a focus. Business Acumen: Leverage your understanding of market dynamics to generate new … more

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Service Desk Analyst

Posted 5 days ago by Pontoon

Remote job

Salary:: £200 - £250/day via Umbrella Company
Location:: Chester, Cheshire
Job Type:: Contract

Service Desk Analyst. Chester. 12 months contract. Rate from £200 per day via Umbrella Company. Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all … more

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Desktop Services Manager

Posted 4 days ago by Vitality

Featured job

Location:: London
Job Type:: Permanent

The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop … more

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Technical Support Engineer Windows 365

Posted a week ago by Eireann Recruitment Services Ltd

Salary:: £50,000 - £65,000/annum Excellent benefits
Location:: HA3, Kingsbury, Greater London
Job Type:: Permanent

Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with some … more

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IT Applications Analyst

Posted 03/04/2024 by Hunter Selection

Remote job

Salary:: £55,000 - £65,000/annum Profit share, 33 days holiday, PHI +
Location:: City of London, London
Job Type:: Permanent

A leading professional service firm are seeking an experienced IT Applications Analyst to join their growing applications team, supporting, and troubleshooting third party applications as well as some project work. You will be growing awareness and understanding on how the applications and … more

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2nd/3rd Line Technical Support Engineer

Posted 3 hours ago by Eireann Recruitment Services Ltd

Salary:: £50,000 - £60,000/annum
Location:: TW8, Brentford, Greater London
Job Type:: Permanent

Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with … more

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Snr. Cyber Risk Analyst - Hybrid/Warwick - £60k

Posted 6 days ago by Adecco

Remote job

Salary:: £50,000 - £60,000/annum Competitive package
Location:: Warwick, Warwickshire
Job Type:: Permanent

Cyber Security, Cyber Sec, LAN/WAN, CRISC, FAIR, NIS-R, CISSP, CISM, CISA, ICS, SCADA, Risk, Cyber Risk, NIS Regulations, Network and Information Systems Regulations, Active Directory, Networks, Switches, Windows Server, PEN Test, Azure, Tenable.io, Tenable, FortiNet Firewalls, Forti Net, … more

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IT Manager

Posted 6 days ago by Applause IT Recruitment Ltd

Salary:: £50,000 - £60,000/annum
Location:: Deeside, Cheshire
Job Type:: Permanent

You will also be responsible for building your team as well as continuous improvement of technology, network and service provision ensuring that the organisation is able to fully operate to its full potential. Your responsibilities day to day will be. Working with business stakeholders to … more

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IT Infrastructure Manager - GBP 60000

Posted a week ago by In Technology Group

Remote job

Salary:: £50,000 - £60,000/annum 5% on new business / car allowance
Location:: Birmingham, West Midlands
Job Type:: Permanent

Industry: Managed Services. Setup: Hybrid. Location: West Midlands. Benefits: 5% on new business / car allowance / salary benefits. Are you a highly skilled and experienced IT professional looking for a new challenge? We are seeking an exceptional Infrastructure Manager to join our dynamic … more

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IT Infrastructure Lead

Posted a week ago by SF Recruitment

Salary:: £50,000 - £60,000/annum
Location:: Sheffield
Job Type:: Permanent

We are seeking a hands-on Infrastrcure Manager to lead a small UK-based team consisting of service desk analysts and infrastructure engineers supporting a global multi-site environment. Permanent based in Sheffield paying up to £60,000 + bonus and benefits. The successful candidate … more

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Senior Technical Analyst - Infrastructure Services

Posted 12/04/2024 by Shorterm Group

Location:: Deeside, Cheshire
Job Type:: Permanent

Senior Technical Analyst, Infrastructure Services. Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range … more

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IT Manager

Posted 12/04/2024 by Adria Solutions Ltd

Salary:: £50,000 - £60,000/annum
Location:: Sheffield
Job Type:: Permanent

Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A … more

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IT Services Manager

Posted 12/04/2024 by Adria Solutions Ltd

Salary:: £50,000 - £60,000/annum
Location:: Sheffield
Job Type:: Permanent

IT Services Manager – Sheffield. Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high … more

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IT Technical Services Manager

Posted 11/04/2024 by Adria Solutions Ltd

Salary:: £50,000 - £60,000/annum
Location:: Sheffield
Job Type:: Permanent

IT Technical Services Manager – Sheffield. Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high- … more

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Product Manager

Posted 05/04/2024 by ABS Commercial Solutions

Remote job

Salary:: £60,000/annum
Location:: Liverpool, Merseyside
Job Type:: Permanent

Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage … more

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IT Training Manager

Posted 3 days ago by Fusion People Ltd

Remote job

Salary:: £42,000 - £57,000/annum company benefits
Location:: Bristol
Job Type:: Permanent

Training / skills are transferred to other IT staff / service providers in relevant aspects of new applications (cascade training). Training is made as accessible as possible using a combination of face to face one-to- one and classroom delivery as well as Webinar lead sessions and e- … more

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IT Service Desk Analyst

Posted a week ago by Unify

Salary:: £28 - £29/hour
Location:: Kingston upon Thames, Greater London
Job Type:: Contract

IT Service Desk Analyst. Location: Surbiton, Surrey. Working hours: 35 hours per week. Immediate start. Salary: £28.50ph. Shifts: Early Shift starts at 08:00hrs - 4pm. Late Shift starts at 10:00hrs - 6pm. Role overview. As a IT Service Desk Analyst at our … more

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1st Line Support

Posted 3 days ago by Reed Technology

Remote job

Salary:: £51,000 - £55,000/annum
Location:: Nottingham, Nottinghamshire
Job Type:: Permanent

The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support. Day to day of the role. Lead and … more

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Manage Service Analyst

Posted 5 days ago by FPSG

Remote job

Location:: East Lothian
Job Type:: Permanent

Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more

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Senior Technical Analyst

Posted a week ago by Omega Resource Group

Location:: Deeside
Job Type:: Permanent

Position: Senior Technical Analyst (Infrastructure Services. Location: Deeside (On-site. Job Type: Permanent. My client, a global leader in the aerospace industry are on the hunt for a Senior Technical Analyst. Role and Responsibilities. In this role, you will have the technical ability to … more

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3rd Line Infrastructure Engineer

Posted 2 weeks ago by Integral Recruitment Ltd

Salary:: £50,000 - £55,000/annum
Location:: Camden, London, NW1
Job Type:: Permanent

Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My … more

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IT Service Manager

Posted 12/04/2024 by Michael Page

Remote job

Salary:: £40,000 - £55,000/annum
Location:: Leeds, West Yorkshire
Job Type:: Permanent

This exciting IT Service Manager role requires a professional adept at overseeing and improving IT service processes within the Business and Professional Services industry, based in Leeds. The candidate should be skilled in delivering high-quality technology solutions, … more

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Service Transition Manager

Posted a week ago by SF Recruitment

Salary:: £54,395/annum
Location:: Birmingham
Job Type:: Contract

Working with a leading business in Birmingham in their search for a Service Transition Manager / Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. Main Duties. … more

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IT Epos Engineer

Posted a week ago by Morson Talent

Salary:: £150 - £200/day
Location:: Manchester
Job Type:: Contract

Work collaboratively with the wider IT Team to resolve service requests and incidents. logged into the service desk system, including service desk tickets from end users and. the internal team. Proactively respond to alerts and monitoring notifications, … more

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AV Senior Service Engineer – 3 Month Contract

Posted 08/04/2024 by Avanti Recruitment

Salary:: £200/day
Location:: W1, Marylebone High Street, Greater London
Job Type:: Contract

AV Senior Service Engineer – 3 Month Contract. Day Rate: £200 Outside. Location: London / Travel to other parts of the UK. Job Type: Contract. Working with the service desk team this role will involve support to service & support customers. You will be expected to … more

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Office Operations IT Specialist 39532

Posted 2 weeks ago by Jonathan Lee Recruitment Ltd

Salary:: £25.96/hour
Location:: Warwick
Job Type:: Contract

Office stock monitor & upgrade coordination (IT equipment, desks, lockers, chairs, DSE provisions etc). Support the teams with IT hardware & software audits as required. New starter onboarding & planned leaver offboarding equipment coordination. Organisation planning for resource moves for … more

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Office IT Operations

Posted a week ago by Sarah Harvey

Salary:: £19.81 - £25.92/hour
Location:: Gaydon, Warwickshire
Job Type:: Contract

Office Stock monitoring (IT equipment, desks, lockers, chairs etc). Support the IT teams hardware and software audits required. New starter onboarding & planned leaver offboarding equipment coordination. Planning for resource moves for co-location. Office move delivery ensuring all IT has … more

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Service Desk Manager

Posted 4 days ago by Pure Resourcing Solutions Limited

Salary:: £45,000 - £50,000/annum
Location:: Ipswich
Job Type:: Permanent

Job: Service Desk Manager - IT Support - ITIL. Location: Ipswich. Salary: £45,000 - £50,000. I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone … more

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IT Service Operations Manager

Posted 6 days ago by Blues Point

Salary:: £40,000 - £50,000/annum + benefits
Location:: Manchester, Greater Manchester
Job Type:: Permanent

The IT Service Operations Manager will focus on the day-to-day operations, to provide an excellent IT experience to users throughout the business. The candidate must be customer service driven and be prepared to do whatever it takes to ensure smooth running IT services. … more

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Senior Service desk engineer

Posted 6 days ago by Interaction Recruitment

Salary:: £40,000 - £50,000/annum
Location:: Elstree
Job Type:: Permanent

Job Description: Senior service desk engineer (MSP. Location: Borehamwood. Hours: Mon Fri – 8-5pm. Duration: Permanent. Salary: 40-50k DOE. Role Description. This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part … more

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3rd Line Support Engineer

Posted a week ago by Metropolitan Thames Valley

Featured job

Salary:: £40,000 - £50,000/annum
Location:: Farringdon
Job Type:: Permanent

Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and … more

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Senior IT Engineer

Posted a week ago by Pure Resourcing Solutions Limited

Salary:: £40,000 - £50,000/annum Very good benefits package
Location:: Chelmsford
Job Type:: Permanent

Be a point of escalation for support desk. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service ticket are escalated … more

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Service Delivery Manager

Posted 2 weeks ago by Context Recruitment

Remote job

Salary:: £40,000 - £50,000/annum
Location:: Islington, London
Job Type:: Permanent

Service Delivery Manager - IT Managed Service Provider. Hybrid working. London. Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 … more

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IT Service Desk Manager

Posted 11/04/2024 by ABS Commercial Solutions

Remote job

Salary:: £45,000 - £50,000/annum
Location:: Chorley, Lancashire
Job Type:: Permanent

The are looking for a Service Desk Manager to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, … more

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Desktop Support Engineer

Posted 09/04/2024 by CRG

Salary:: £40,000 - £50,000/annum
Location:: London
Job Type:: Permanent

Service desk Que knowledge and ticketing experience. Knowledge of Teams, SharePoint and Microsoft Application support. General IT oversight within a hybrid office setting. Overview of Knowledge Required. Experience in a similar role 2 -3 years. A good understanding of customer … more

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2nd Line IT Support Technician

Posted 02/04/2024 by Conquip Engineering Group

Featured job

Location:: Alton
Job Type:: Permanent

As a 2nd Line IT Support Technician at Conquip you will work closely with the Technology Service & Operations Manager and the Business Systems Manager to assist them in providing high-quality support to the business, both remotely and on-premises. In addition, you will be involved in … more

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IT Service Desk Team Lead

Posted 08/04/2024 by Amtis Professional Ltd

Salary:: £43,000 - £48,000/annum
Location:: London
Job Type:: Permanent

IT Service Desk Team Lead – London/ hybrid working - £43,000 - £48,000 + Benefits. ServiceNow, ITIL, Leadership, AzureAD, O365, Intune. Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an … more

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IT Asset Team Leader

Posted 08/04/2024 by Head Resourcing

Remote job

Salary:: £40,000 - £48,000/annum plus bonus + company benefits
Location:: Glasgow
Job Type:: Permanent

Revenues with this client have grown significantly to now over £2 billion as they work to provide services to some of the world's biggest clients. This is a hybrid role with working from the office near Glasgow 2-3 times per week. The IT Asset Team Leader will lead the Asset Team and hold … more

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SAP Support Officer

Posted a week ago by Central Bedfordshire Council

Salary:: £42,630 - £47,582/annum Hybrid working, Pension
Location:: SG17, Campton Village, Central Bedfordshire
Job Type:: Permanent

Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost … more

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IT Support Engineer – IT Projects

Posted a week ago by hireful

Salary:: £44,000 - £47,500/annum £47.5k base salary plus great benefi
Location:: Central London
Job Type:: Permanent

You will work closely with the Services Desk, Project managers and Business Analyst, to rollout different IT systems we require to enhance our performance as a Business. Projects will cover an array of areas such as Infrastructure, Applications, Software and hardware. If you are an … more

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Service Desk Analyst

Posted 5 days ago by Hays Technology

Remote job

Salary:: £170 - £180/day £170-£180 per day
Location:: Glasgow
Job Type:: Contract

With IT as the backbone of their business and their key differentiator in their field, they are looking to expand their team due to a busy period through the addition of a Service Desk Analyst on a day rate contract basis. Your new role. As a service desk analyst, … more

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Helpdesk Analyst | London | £180 P/D Inside IR35

Posted a week ago by Jumar Solutions

Salary:: £0 - £180/day
Location:: Kensington
Job Type:: Contract

Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA. Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined < … more

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ICT Supplier Support Manager

Posted 5 days ago by Gleeson Recruitment Group

Salary:: £43,458 - £46,879/annum
Location:: Birmingham, West Midlands
Job Type:: Permanent

The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role … more

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Apple Mac Support Specialist (2nd Line) - JAMF

Posted a week ago by Apache Associates

Salary:: £40,000 - £46,000/annum
Location:: London
Job Type:: Permanent

Adhere strictly to service processes. Maintain accurate, comprehensive ticket records and consistently update clients. Emphasise quality and first-time resolution, avoiding temporary fixes. Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover. … more

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Service Desk Analyst

Posted 5 days ago by Hays Technology

Salary:: £170 - £176/day £176 p/d (Umbrella)
Location:: Bournemouth, Dorset
Job Type:: Contract

Service Desk Analyst. Contract. £176 Per Day Umbrella. 100% On site in Bournemouth. Your new company. Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy … more

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1st Line IT Support Analyst

Posted 4 days ago by Avocet Strategic Resourcing

Salary:: £175/day + Training/Certification
Location:: City of Westminster, Greater London
Job Type:: Contract

We would like to hear from you if you have. 6 months + technical support experience and great customer service skills, OR. 1 years+ technical support / IT service Desk experience and love to analyse and resolve issues. With all these positions – customer service … more

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1st Line Support Analyst

Posted 4 days ago by Avocet Strategic Resourcing

Salary:: £175/day + Training/Certification
Location:: SL5, Sunninghill, Royal Borough of Windsor and Maidenhead
Job Type:: Contract

We are looking for. 12 months+ technical support experience and great customer service skills, OR. 18 months+ technical support / IT service Desk experience and love to analyse and resolve issues. Excellent customer service and problem solving skills. This first … more

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Deputy IT Manager

Posted a week ago by Morgan Law

Salary:: £41,949 - £45,162/annum
Location:: London
Job Type:: Permanent

The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT … more

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IT Support Engineer - up to £45K Leatherhead

Posted today by Develop

Salary:: £35,000 - £45,000/annum
Location:: Leatherhead, Surrey
Job Type:: Permanent

As part of a dynamic team, you'll play a key role in providing technical support to our branches and head office, ensuring smooth operations and delivering excellent service. Join Our Team as an IT Support Engineer. What are we looking for. Proficient IT support experience. Proficiency in … more

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3rd Line Support Engineer

Posted today by Pearson Whiffin Recruitment Ltd

Salary:: £40,000 - £45,000/annum
Location:: Kent
Job Type:: Permanent

Respond to service desk phone calls and tickets as needed. Respond to ticket escalations from 1st & 2nd line queues. Contribute to the maintenance and documentation of infrastructure. Undertake change management of systems. Undertake project design and implementation. Monitor and … more

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Technical IT Service Desk Specialist

Posted 4 days ago by BES Group

Featured job

Location:: Manchester
Job Type:: Permanent

Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services. We've gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we've grown both our team of experts and our suite of … more

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Help Desk / Desktop Support – Prestigious UK Client

Posted 5 days ago by Integrity Recruitment Solutions Limited

Quick apply

Location:: London
Job Type:: Permanent

Help Desk / Desktop Support – Prestigious UK Client. A long-established, prestigious UK business, my client has a pedigree that spans 100+ years. Their sector and client-base is buoyant and this creates exciting opportunities throughout the year. We have an opportunities for support … more

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Security Analyst

Posted 5 days ago by Proactive Appointments

Salary:: £40,000 - £45,000/annum
Location:: Reading
Job Type:: Permanent

Providing 2nd line support to all employees and companies that fall under a Managed Service Contract. Security Analyst Responsibilities/Tasks. Knowledge of CrowdStrike/SentinelOne is a MUST. EDR Type Product Knowledge. Interrogation of the Service Desk ticketing system … more

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IT Support Engineer

Posted a week ago by Applause IT Recruitment Ltd

Remote job

Location:: Birmingham, West Midlands
Job Type:: Permanent

IT Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory. Birmingham - Hybrid - £45,000. Applause IT are looking for an IT Support Engineer to join a service desk team for a managed services provider based in Birmingham. The … more

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IT Infrastructure Engineer

Posted a week ago by Erin Associates

Salary:: £40,000 - £45,000/annum Bonus potential and great benefits
Location:: Kingston upon Hull
Job Type:: Permanent

You will be responsible for maintaining and improving existing platforms as well as the implementation of new systems and third line support for the service desk. As an Infrastructure Specialist, you will be expected to keep up to date with the latest technologies and determine … more

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Service Desk Team Lead

Posted 12/04/2024 by Carey Group Plc

Location:: United Kingdom
Job Type:: Permanent

. 🚀 Exciting Opportunity: Join Our Team as a Service Desk Team Lead! 🚀. Are you ready to lead a team to excellence while delivering exceptional customer service? We're seeking a dynamic Service Desk Team Lead to champion our support team. Reporting to the … more

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IT Project Engineer, Team Leader

Posted 11/04/2024 by Trusted Technology Ltd

Salary:: £35,000 - £45,000/annum £35,000 - £40,000, DOE + Benefits +
Location:: RG21, Basingstoke, Hampshire
Job Type:: Permanent

Company Profit Share (first £3,600 is tax free. 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support. Pension Scheme. … more

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Project Manager

Posted 11/04/2024 by Trusted Technology Ltd

Location:: BH24, Ringwood, Hampshire
Job Type:: Permanent

Company Profit Share (first £3,600 is tax free. 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance … more

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3rd Line Support Engineer

Posted 10/04/2024 by Crossword Recruitment

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Salary:: £40,000 - £45,000/annum
Location:: Liverpool, Merseyside
Job Type:: Permanent

You will provide senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. This role serves as the final escalation point for IT issues and requires exceptional technical expertise. The position … more

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IT Service Desk Engineer

Posted 08/04/2024 by Gold Group

Remote job

Location:: London
Job Type:: Permanent

Role: Service Desk Engineer. Salary range: £DOE. Hours:35 hours per week. Location: London. What will you be doing as a Service Desk Engineer. Contributing to the provision of Information Systems (IS) solutions and services aligned with functional … more

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Infrastructure Analyst

Posted 08/04/2024 by Artis Recruitment

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Salary:: £40,000 - £45,000/annum + 10% Bonus & Excellent Benefits
Location:: Bristol, City of Bristol
Job Type:: Permanent

Infrastructure Analyst required by market leading, professional services organisation based in Central Bristol. Our client is based a short 7-8 minute walk from Bristol Temple Meads and offer hybrid working (2-3 days a month onsite with flexibility). Main duties of the Infrastructure … more

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