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Displaying 1-59 of 59 jobs
The position you are looking for is no longer available, but here are some similar jobs that might interest you
Posted 4 days ago by Genomics England
We have an exciting opportunity for a Service Desk Analyst to join us here at Genomics England. As an SDA, you will provide first and second line support to stakeholders, including participants, researchers, clinicians, internal users and others. This is an opportunity to join an … more
Posted 17/04/2024 by Chapman Tate Associates
First Line Service Desk Specialist. Location: Hybrid, London. Salary range Up to £40,000 dependant on experience. Role. My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests … more
Posted by Metropolitan Thames Valley
Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and …
Posted by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …
Posted by Social Interest Group
We are always open to hearing new ways to run our service to make it more effective, so if you are a forward thinking individual who is keen to support organisational growth in an IT environment, keep reading. Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. You will be based at …
Posted 15/04/2024 by Levick Stanley
Service Desk Analyst. Permanent. £20,000 - £26,000. London (Office based with one day a week working from home. Closing date for completed applications: 19th April 2024. An exciting opportunity has arisen for a Service Desk Analyst to join one of the UK's largest … more
Posted 18/04/2024 by Deerfoot IT Resources Limited
Deerfoot IT Recruitment is helping a collaborative company recruit a Service Desk Analyst, and the hybrid role comes with a salary of £35k and excellent benefits. As a Service Desk Analyst, you will provide the first contact point in the IT department for all IT- … more
Posted 08/04/2024 by Amtis Professional Ltd
IT Service Desk Team Lead – London/ hybrid working - £43,000 - £48,000 + Benefits. ServiceNow, ITIL, Leadership, AzureAD, O365, Intune. Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an … more
Posted 4 days ago by Tria
Service Desk Analyst. Circa £30k - £35k. Fully Remote. We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The … more
Posted 3 days ago by 83zero Ltd
Service Desk Engineer. Company Overview. 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several … more
Posted 11/04/2024 by Picture More Ltd
Service Desk Analyst. Tired of the daily commute into London. Struggling to find that perfect work/life balance. Our client, a global leader in the legal industry, is looking for a Service Desk Analyst to join their team on a fully remote basis. Position … more
Posted 12/04/2024 by Bridge Recruitment UK Ltd
Support Engineer - Service Desk. GBP30,000 - GBP33,000. Bromley. An opportunity has arisen for a Service Desk Engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who … more
Posted 10/04/2024 by Methods Business and Digital Technology
Job Title: - Service Desk Analyst.. Reporting to: - Service Desk Manager.. Job type: - Permanent, full time.. Location: - 5 days onsite Canary Wharf.. Methods Business and Digital Technology Limited.. Methods is a £100M+ IT Services Consultancy who has … more
Posted 14/04/2024 by Michael Page
We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The ideal candidate will play a crucial role in providing first-line support to users, ensuring that their technological needs are met and issues are resolved promptly. … more
Posted 09/04/2024 by ITSS Recruitment
Senior Service Desk Manager - Up to 75K - Hybrid - Central London. An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London. We are looking for … more
Posted 08/04/2024 by Gold Group
Role: Service Desk Engineer. Salary range: £DOE. Hours:35 hours per week. Location: London. What will you be doing as a Service Desk Engineer. Contributing to the provision of Information Systems (IS) solutions and services aligned with functional … more
Posted 18/04/2024 by Unify
IT Service Desk Analyst. Location: Surbiton, Surrey. Working hours: 35 hours per week. Immediate start. Salary: £28.50ph. Shifts: Early Shift starts at 08:00hrs - 4pm. Late Shift starts at 10:00hrs - 6pm. Role overview. As a IT Service Desk Analyst at our … more
Posted 3 days ago by Candidate Source
A leading international law firm is currently looking for a full-time Service Desk Analyst to join the team. As a Service Desk Analyst your core responsibilities will involve, providing remote IT support to end users attempting to fix issues at point of call, and … more
Posted 09/04/2024 by Clear IT Recruitment
Our client is seeking a Third Line Service Desk Analyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week. As Third Line Service Desk Analyst, you will play a key … more
Posted a week ago by Experis
Service Desk Analyst (1st line. 3 months contract - view to extend until 31/03/2025. London - onsite 3 days a week. £149.50 per day inside ir35. Role. The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles … more
Posted a week ago by Integrity Recruitment Solutions Limited
Help Desk / Desktop Support – Prestigious UK Client. A long-established, prestigious UK business, my client has a pedigree that spans 100+ years. Their sector and client-base is buoyant and this creates exciting opportunities throughout the year. We have an opportunities for support … more
Posted a week ago by proAV Limited
Liaison with proAV help desk & operations team to arrange backup support when required. Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software. About Us. proAV designs, integrates and supports blended technology … more
Posted a week ago by Intec Select Ltd
You will be joining its progressive IT team; working with experienced technical professionals, this role will involve hands on technical exposure and interacting with users across the service desk function and support functions. Roles & Responsibilities. Ownership, monitoring, … more
Posted 08/04/2024 by Avanti Recruitment
AV Senior Service Engineer – 3 Month Contract. Day Rate: £200 Outside. Location: London / Travel to other parts of the UK. Job Type: Contract. Working with the service desk team this role will involve support to service & support customers. You will be expected to … more
Posted 11/04/2024 by Project People
Technical Capability - Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. … more
Posted 15/04/2024 by Project People
Technical Capability - Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. … more
Posted 2 weeks ago by Aspire Recruitment Consultants
Reporting to the Service Delivery Manager. Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of … more
Posted 3 days ago by Proactive Appointments
You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, … more
Posted 2 weeks ago by hireful
You will work closely with the Services Desk, Project managers and Business Analyst, to rollout different IT systems we require to enhance our performance as a Business. Projects will cover an array of areas such as Infrastructure, Applications, Software and hardware. If you are an … more
Posted a week ago by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted 11/04/2024 by Planet Recruitment
This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate will have educational experience. You will supervise a small team and support IT Manager by ensuring the smooth operation of the school's IT systems. The Senior IT Engineer will … more
Posted 6 days ago by DCV Technologies
We have a fantastic opportunity for a Junior Field Service Support Engineer with solid Desktop Support, Basic networking and printer install experience to support our clients across London. There maybe the need for the odd client trip outside London but rare. This position spans across our … more
Posted a week ago by The Sales Recruitment Network
Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data … more
Posted 10/04/2024 by Adecco
Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support. Stakeholder engagement and comms. Oversight of systems usage (access control, licensing, audit monitoring. We are looking for a … more
Posted 2 weeks ago by Apache Associates
Adhere strictly to service processes. Maintain accurate, comprehensive ticket records and consistently update clients. Emphasise quality and first-time resolution, avoiding temporary fixes. Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover. … more
Posted a week ago by Intec Select Ltd
An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service</ … more
Posted 13/04/2024 by Zen Personnel Limited
Service Centre Technician. 18.45 per hour PAYE / £23.03 per hour Umbrella PAYE. The role of the Service Centre Technician will have a strong customer service ethos for engaging with service users to resolve issues, where possible, at first point of contact. A … more
Posted a week ago by Talent Locker
IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits. Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team … more
Posted 4 days ago by BeTechnology Group
As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Benefits include. 23 Days Holiday + Bank Holidays (Increasing every year to 25. Pension Scheme. Sick Pay. Discounts Football and Rugby Tickets … more
Posted 16/04/2024 by Jumar Solutions
Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA. Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined < … more
Posted 09/04/2024 by CRG
Service desk Que knowledge and ticketing experience. Knowledge of Teams, SharePoint and Microsoft Application support. General IT oversight within a hybrid office setting. Overview of Knowledge Required. Experience in a similar role 2 -3 years. A good understanding of customer … more
Posted 5 days ago by Carbon 60
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT Technical Support engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. … more
Posted 6 days ago by Eireann Recruitment Services Ltd
Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with … more
Posted 19/04/2024 by Eireann Recruitment Services Ltd
Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with some … more
Posted 09/04/2024 by Ashdown Group
If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills please apply. … more
Posted 17/04/2024 by Morgan Law
The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT … more
Posted 16/04/2024 by VIQU Limited
They offer a tailored, end-to-end service that begins with a swift understanding of the unique needs of each business, which enables them to craft and implement innovative solutions that lead the industry. They are seeking an IT Support Engineer to provide first and second-line technical … more
Posted 19/04/2024 by CPR
Ensure the efficient and effective delivery of services and information through the council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering … more
Posted 17/04/2024 by Metropolitan Thames Valley
Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and … more
Posted a week ago by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. … more
Posted 12/04/2024 by In Technology Group
Prior customer service experience in a help desk environment, utilizing helpdesk applications to manage tickets within the defined SLAs.In addition to technical skills, we're looking for individuals who possess the following qualities. Enthusiastic and driven individual with a can … more
Posted 15/04/2024 by Context Recruitment
Service Delivery Manager - IT Managed Service Provider. Hybrid working. London. Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 … more
Posted 12/04/2024 by Acora
Ensure all BAU support activities are supported by documented Knowledge Base articles stored within the central Service Management platform. Maximise the use of all in-house systems to be a key member of a highly customer focused and professional Service. Work with your colleagues … more
Posted 15/04/2024 by Social Interest Group
We are always open to hearing new ways to run our service to make it more effective, so if you are a forward thinking individual who is keen to support organisational growth in an IT environment, keep reading. Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. You will be based at … more
Posted 15/04/2024 by Integral Recruitment Ltd
Keywords: 2nd Line Engineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure Active Directory. Networking, Firewalls, Routers, Switches. My client is a highly successful IT company who have been … more
Posted a week ago by Concept Resourcing
Effectively use and manage Service Now to handle and update calls. Demonstrate high levels of customer care behaviours at all times and adopt an approach that shows consistent commitment to providing a customer-focused quality service. Work across lines of service to … more
Posted a week ago by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop … more
Posted 6 days ago by Progress Sales Recruitment
2 x Account Manager / Business Development Manager – NHS Digital Transformation Services. Base salary – IRO £65-70 (Negotiable for the right person. Commission – £115-120k. Expenses and benefits package. Home based role – based close to a main motorway / good access to travel as needed…. … more
Posted 3 days ago by RedTech Recruitment Ltd
Keywords: Technical Support, Product Support, Customer, Client, Requirement gathering, Project management, machine-learning, Information Technology, Technical Support Specialist, Software Support Engineer, Customer Support Engineer, Application Support Analyst, Help Desk Engineer, IT … more
Posted 15/04/2024 by Integral Recruitment Ltd
Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My … more
Posted 6 days ago by The Associates Global
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data … more
Posted a week ago by Just IT Recruitment
Handle escalated calls from first line Service Desk. Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365. Monitor and troubleshoot server and network performance utilising the monitoring … more
