Senior Service Desk Analyst
Posted 05/04/2024 by National Express Group PLC
- Salary:
- £31,000/annum Up to £31,000 per annum
- Location:
- Birmingham (4 miles)
- Job Type:
- Permanent
The role requires you to be a point of technical advice for the Service Desk team, managing queries, prioritising calls and ensuring timely resolutions, whilst continually looking to improve service provision and efficiency. Working inside the Service Desk team, you'll promote high … more