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Displaying 76-150 of 227 jobs
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Posted 29/05/2024 by IT Recruitment Solutions
Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management … more
Posted 8 hours ago by Project People
We are seeking a 1st Line Service Desk Engineer to join our Global IT Services Company in a permanent position with the opportunity to train to become an Technical Support Engineer. The role will be based in London (On-sit Day/Night shift). Responsibilities & Skills. The … more
Posted 29/05/2024 by ea Change Group Ltd
Role: Service Desk Manager (Permanent. Location: London / Hybrid (3 days per week. Start: ASAP. Salary: £60-65k. Our market leading household name is looking for an experienced Service Desk Manager with significant team leading experience for a major Desktop … more
Posted 24/05/2024 by Office Angels
Service Desk Analysts x 2. Position 1 - 12 month fixed term contract. Position 2 - Fixed term contract until 31st December 2024 (7 months)Salary: £27,000k-£28,350kpa. Mon-Fri (Hybrid, 1 day in office. Based: Epsom. Do you have experience providing high quality support for an IT <em … more
Posted 24/05/2024 by Blue Arrow
Position: Inbound Customer Service Advisor. Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE. Salary: £15 per hour. Hours: Full Time, 37.5 hours per week, Monday to Friday. Shifts: Must be available between 8am-5pm. Type: Temporary until Approx October … more
Posted 2 days ago by Hays Technology
1ST LINE IT SUPPORT - SERVICE DESK. LOCATION - YORK. SALARY - £23,000 + ANNUAL BONUS (8-12%. Your new role. A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created … more
Posted 21/05/2024 by proAV Limited
Liaison with proAV help desk & operations team to arrange backup support when required. Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software. About Us. proAV designs, integrates and supports blended technology … more
Posted a week ago by Franklin Fitch
The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security. Why This Role. Diverse and Exciting Work: … more
Posted a week ago by DK Recruitment
DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking … more
Posted a week ago by Just IT Recruitment
We have a fantastic opportunity for a Service Desk Technician to join our team at BFBS. The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will … more
Posted 16/05/2024 by Focus Resourcing
This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will … more
Posted 6 days ago by Children's Hospices Across Scotland (CHAS)
IT Services Analyst. Location: Edinburgh. Salary: £25,305 - £29,102 per annum (pro rata. Contract: Permanent; Full Time (35 hours per week. Closing Date: Friday 21 June 2024. We have an exciting opportunity available at CHAS for an experienced IT Services Analyst, to provide 1st … more
Posted a week ago by Collabera Digital
Work as part of the 11x7 Shift system on the IT Service Desk. Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems. Promptly allocates calls as appropriate. Logs incidents and service … more
Posted 3 days ago by Project People
Technical Capability - Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. … more
Posted 2 weeks ago by Nine Twenty
To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities. To provide high … more
Posted 21/05/2024 by FPSG
Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more
Posted 22/05/2024 by Reed Technology
Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests. Key Responsibilities. Monitor support ticket queues ensuring incidents are actioned in line with SLA's. Mobile Device and Tablet configuration and laptop rebuilds … more
Posted 16/05/2024 by Agilis Recruitment Ltd
From troubleshooting hardware and software to championing customer service, you'll play a vital role in his team. Responsibilities include. Providing dynamic support across various platforms via phone, email, and chat. Expertly diagnosing and resolving issues, meeting SLA targets with … more
Posted 16/05/2024 by Spectrum IT Recruitment
Triage, diagnosis, & support service desk support calls. Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to. Windows 10/11 configuration and support. MacOs configuration and … more
Posted 2 days ago by OLG Recruitment
The candidate will be triaging and dealing with IT helpdesk calls, logging incidents on the servicedesk and working with internal 2nd line technicians to service our customers. Third line support and management of the server instructor is maintained by a service company. We require … more
Posted a week ago by Chartway Group Ltd
Right now, due to our growth plans, we are looking for an IT Support Technician to join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you'll provide an exceptional level of customer service to our business, across our various regions and regional … more
Posted yesterday by Spectrum IT Recruitment
Triage, diagnosis, & support service desk support calls though a ticketing system. Provide end user 1st/2nd line support across multiple devices, including, but not limited to. Windows OS. Telephony systems - previous telecoms industry experience is desirable. Active Directory & … more
Posted 23/05/2024 by Pure Resourcing Solutions Limited
Provide leadership, technical support and guidance to the Service Desk team. Direct involvement in incidents or problems (irrespective of priority) that cause service impact and act as escalation point. Ensures that systems, processes and methodologies are maintained, … more
Posted 2 days ago by Randstad Delivery
Manage & support digital service desk calls. Monitor digital service desk queues incluiding Email inbox. Manage & audit mobile devices. Troubleshoot end user devices. Network support. Repairing desktop PC faults. Network servicingQualifications and Key Skills. … more
Posted yesterday by SDL Solutions Limited
The successful IT Support Engineer will be an excellent communicator, with previous service desk and 2nd line support experience and have a desire to progress into 3rd line support. Responsibilities. Manage personal and team workload and setting priorities for support issues. … more
Posted 22/05/2024 by Proactive Appointments
Proven experience as a support desk technician or other customer support role. Tech savvy with working knowledge of office automation products, service desk and desktop support. Good understanding of computer systems, PC's, mobile devices and other tech products. Ability … more
Posted 2 days ago by Clearwater People Solutions
Ability to work independently and as part of a team. 2nd Line Service Desk experience (essential. Managed Service Provider experience (desired. Exceptional customer service skills and engagement. You must be within a 45 minute commute from Shoreham-By-Sea.If this … more
Posted 3 hours ago by Field Solutions Group
Being part of the Helpdesk Team, the job holder is the first line remote fix of service calls logged by clients, and to remotely monitor clients' devices. This role will be working within an established and fast growing MSP who have just opened a new location. Continuous training and … more
Posted 16/05/2024 by Major Recruitment Derby
You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery of both my clients … more
Posted 3 days ago by DCV Technologies
Active involvement and governance surrounding projects to ensure that the Service Desk can adequately operate and support the service in question. There may be a requirement to provide cover to other customer sites when absence by other engineers dictates. To complete PC … more
Posted 24/05/2024 by 100 Percent
This position will suit you if you are a Desktop Support Engineer or IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer from an IT Managed Service company or from an IT Dept. You will be responsible for providing telephone, remote support and going out to customer … more
Posted 2 days ago by WR Logistics
Package Benefits. 22 days annual holiday + banks - rising to 30 days + banks with service. Pension Scheme. Annual Pay Rises. Long Service Bonus Scheme. Gym and Nursery Discounts. On-site Parking. Excellent training programme.Key Responsibilities. Offer direct IT support for the … more
Posted 2 weeks ago by DK Recruitment
Ensuring that all communications to the Service Desk, phone calls, and emails are answered. promptly and in a professional and courteous manner. Excellent customer service skills. Location: Kingsbridge (Full time onsite role. Salary: Up to £34,000 DOE. 27 days annual leave … more
Posted 3 days ago by Middle Recruitment LTD
A minimum of 1-year experience on a Service Desk. Hardware experience. Understanding of networking principles and protocols. If you feel this role is right for you and you thrive in a relaxed and supportive environment, please submit your CV. Middle Recruitment Limited is an Equal … more
Posted 22/05/2024 by Gleeson Recruitment Group
Troubleshoot issues escalated from service desk or internal sources. Monitor and maintain the ticket queue and ensure tickets are closed within SLA. Support third parties with maintaining the systems. Buy, configure and install IT equipment at sites. Buy, configure and deploy mobile … more
Posted 22/05/2024 by Shift F5 Limited
Software Support / SQL / Databases / Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk. This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in … more
Posted 28/05/2024 by Nextech Group Ltd
With ample opportunity to be progress up to the senior service desk as well as plenty of exposure to some exciting projects that they're undertaking in the near future. It's a very promising time to join this business with their current clients undergoing massive expansions as well … more
Posted 21/05/2024 by Spectrum IT Recruitment
An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company … more
Posted 6 days ago by Total Staff Services
Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a support ticket tracking … more
Posted a week ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted 5 days ago by Bridge Recruitment UK Ltd
Preferably in a service provider role. Experience in AD, DNS, DHCP, DFS, GPO. Systems in place will range from older Windows Server 2019 servers up to Server 2022. Windows Server RDS. Experience in Hyper-V, SME networking including managed switches, VLANs, Gateway routers. Experience with … more
Posted a week ago by Matchtech
Our client, an esteemed organisation in the Public Sector, is actively searching for Service Engineers (onsite) to support their dynamic team on a contract basis. This role requires a committed individual who can contribute to enhancing service delivery standards within the digital … more
Posted 20/05/2024 by Hunter Selection
Benefits. 25 Days holiday + Bank holidays, enhanced sick pay, medical health cash plan, 4Xdeath in service, job relevant qualifications + more. I am seeking an IT Engineer to work in a technically hands on environment in Winsford. The role will be working on-site, with a range of different … more
Posted 21/05/2024 by Jam Management Consultancy ltd
Service Manager, Tech, IT, Telecoms, SaaS, Cloud, Managed Services, AI,60-70k. The Service Manager leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a … more
Posted 24/05/2024 by Jumar Solutions
An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end … more
Posted 23/05/2024 by SmartSourcing plc
(SERVICE ENGINEERS - c£231.84 Per day- 6 months - London/hybrid - INSIDE IR35 – CTC. London/Hybrid working first 4 weeks on-site for induction training, followed by a rota of 2 weeks onsite, 1-week WFH. Service Engineers are required to join a busy government client of ours. The … more
Posted a week ago by Proactive Appointments
Be part of a dedicated team of engineers within a busy IT services company. Perform duties that include ticket support on Service Desk and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. … more
Posted 2 days ago by Hays Technology
This organisation is a fully remote company and they are looking for an IT Services Support Manager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would be preferable and candidates who … more
Posted 22/05/2024 by Artis Recruitment
The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities. Work as part of a team as a single point of contact for all support requests (incident … more
Posted 22/05/2024 by CV Screen Ltd
ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills. Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service</em … more
Posted 28/05/2024 by Ashdown Group
This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include. Helpdesk and desktop support for internal users. Providing a high level of customer service … more
Posted 20/05/2024 by Omega Resource Group
Position: Senior Technical Analyst (Infrastructure Services. Location: Deeside (On-site. Job Type: Permanent. My client, a global leader in the aerospace industry are on the hunt for a Senior Technical Analyst. Role and Responsibilities. In this role, you will have the technical ability to … more
Posted 24/05/2024 by Hays Technology
As one of a team of IT Support Analysts on our Service Desk, you will be responsible for:. First point of contact support to all users via telephone, email and face to face. Working with the Service Management systems to agreed SLAs. Maintenance and support of IT systems, … more
Posted 16/05/2024 by SER Limited
A fantastic opportunity has come across my desk to work in a business with other 60 years' worth of collaborate experience in IT Solutions. The company is seeking experienced account managers to join their growing sales team tasked with selling their portfolio of products to their network … more
Posted 24/05/2024 by Big Red Recruitment Midlands Limited
In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key point of contact for … more
Posted 24/05/2024 by Pearson Whiffin Recruitment Ltd
An exciting opportunity has arisen with a growing Managed Service Provider in Kent for a Level 1/2 Support Engineer. You will be responsible for 1st/2nd line technical support and will be required to visit client premises to provide on-site support when required. Role & Responsibilities. … more
Posted 22/05/2024 by Connexa Technology Limited
Job Title: Support Desk Engineer. Location: St Albans. Job Type: Full-Time. Key Responsibilities. Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. … more
Posted 16/05/2024 by In Technology Group
Job Title: Help Desk 2nd Line Engineer. Location: Wigan. Salary: £25,000 DOE. Job Description. We are looking for an experienced Help Desk 2nd Line Engineer to join a well-established software company based near Wigan. The successful candidate will join the existing team of … more
Posted 6 days ago by Charles Simon Associates Ltd
Any previous service desk or remote support. Strong Windows desktop support, ideally Windows 10 and/or 11. Good network troubleshooting around DNS, DHCP. LAN/WAN support experience. Start date is ASAP. The EPOS Analyst will be responsible for. Providing technical support to staff … more
Posted a week ago by b3 jobs Ltd
This business has experienced tremendous success and is proud of its reputation for providing exceptional customer service and superior quality products. About the IT Support Engineer job. The purpose of your role will be to provide 1st line technical support to telephone requests, email … more
Posted 3 hours ago by Brook Street
As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities. Provide 1st and 2nd line IT support, including desk setups, machine … more
Posted 16/05/2024 by IntaPeople
Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each issue and ensure resolution within agreed SLAs. Demonstrate your understanding of PC hardware, accessories, and connections to provide comprehensive support. … more
Posted 17/05/2024 by Ernest Gordon Recruitment Limited
They are a global company with 150+ years' experience in the industry with an award-winning portfolio of services, supplying their logistics solutions to a range of industries and companies for over a hundred years. In the role, the successful IT Support Engineer will be working in a varied … more
Posted a week ago by Hays Technology
Exceptional Customer Service. Technical experience on a busy Service Desk (minimum 2 years. Working in large scale, multi-site environments. Experience working to and reporting against SLAs. Windows 10 support in a domain environment. Hardware & peripherals troubleshooting … more
Posted 22/05/2024 by Nextech Group Ltd
Being an escalation point and providing 3rd Line support on behalf of the Service Desk. Supporting both the Leeds and Manchester sites respectively, this is a Hybrid role with the occasional visit to site every month. Design, implement, and maintain IT infrastructure components … more
Posted yesterday by ITSS Recruitment
Service desk / Help desk. We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more. They are a big believer in sharing thoughts and encouraging and supporting innovation and … more
Posted 16/05/2024 by ISR RECRUITMENT LIMITED
Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This is a great opportunity to join … more
Posted 21/05/2024 by Evoke Staffing Ltd
3rd Line IT Technician, permanent full-time, office-based career opportunity for an experienced IT services support specialist, someone who has invested in professional learning and development, who is MCP Qualified with a formal IT qualification. Working 5 days per week, this opening … more
Posted 23/05/2024 by ALLEGIANCE TECHNOLOGY LTD
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities. Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment … more
Posted 22/05/2024 by ALLEGIANCE TECHNOLOGY LTD
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Salary: £25,000-£30,000. Location: Kent. Role & Responsibilities. Provide desk-side and remote based end-user support to … more
Posted 16/05/2024 by Extra Recruitment
The ideal 1st Line Support Technician must have MSP experience, will be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key … more
Posted a week ago by Nextech Group Ltd
Manage the Service Desk team and act as an escalation point at 3rd Line level. Act as a liaison between IT and other departments, addressing their technology needs and requirements. Oversee the day-to-day operations of the IT department, ensuring smooth functioning of systems and … more
Posted a week ago by CMD Recruitment
A minimum of 4 years' experience with a proven track record of progressing from service desk to a technical consultant role. Deep expertise in Microsoft Azure, including migration, deployment, and ongoing management. A strong understanding of Microsoft 365, encompassing Modern … more
Posted a week ago by VIQU Limited
Help desk experience. Floorwalking experience, and remote support essential. Windows 10 – Administration and Support. Office 365 – Administration and Support (Exchange, Teams, SharePoint. Intune, Autopilot, Endpoint. Active Directory experience (and Azure AD. Group policy, TCP/IP, DNS … more
Posted 3 days ago by Hudson Shribman
Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless … more
