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Displaying 301-368 of 368 jobs
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Posted 25/04/2024 by Concept Resourcing
Effectively use and manage Service Now to handle and update calls. Demonstrate high levels of customer care behaviours at all times and adopt an approach that shows consistent commitment to providing a customer-focused quality service. Work across lines of service to … more
Posted 25/04/2024 by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. … more
Posted 24/04/2024 by settle
We know that everyone is different, so we ensure that we provide a service that is as individual as each resident.... Here at settle we are looking for a dynamic, forward-thinking software engineer to help drive our digital journey. This role is wide-ranging and provides opportunities to … more
Posted 24/04/2024 by HartleyCo Ltd
I'm currently hiring for a 1st Line Engineer on behalf of a Managed Services Provider based in Colchester. You will be responsible for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with. Windows 10/11 … more
Posted 24/04/2024 by Hays Technology
With IT as the backbone of their business and their key differentiator in their field, they are looking to expand their team due to a busy period through the addition of a Service Desk Analyst on a day rate contract basis. Your new role. As a service desk analyst, … more
Posted 24/04/2024 by Hays Technology
Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you. Your new company. You will be working for an organisation operating in the public sector - they have a significant impact on the local area … more
Posted 24/04/2024 by Integrity Recruitment Solutions Limited
Help Desk / Desktop Support – Prestigious UK Client. A long-established, prestigious UK business, my client has a pedigree that spans 100+ years. Their sector and client-base is buoyant and this creates exciting opportunities throughout the year. We have an opportunities for support … more
Posted 24/04/2024 by Apache Associates
Support of IT, systems and services throughout the organisation. Provide training, support, guidance and motivate a team. Provide on call support. Ability to lead a team. Skills. Windows server and Active Directory. VMWare virtualisation. Office 365. CISCO Layer 2 and 3 networking. … more
Posted 24/04/2024 by Pontoon
Service Desk Analyst. Chester. 12 months contract. Rate from £200 per day via Umbrella Company. Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all … more
Posted 24/04/2024 by BeTechnology Group
Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer < … more
Posted 24/04/2024 by FPSG
Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more
Posted 24/04/2024 by KHR Recruitment Specialists
Role: Senior Service Analyst. Location: Maidstone, Kent. £Competitive + Company Bonus & Benefits. Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours. Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their … more
Posted 24/04/2024 by Be-IT Resourcing Ltd
Service Desk Management tool. Desktop & Device Management tool. AV Technologies. Active Directory * Entra AD. M 365. Remote Desktop Services. MDM Support (Intune. If this sounds like the right role for you, then please get in touch with Christina Hall at (url removed. … more
Posted 24/04/2024 by Biffa Waste Services
The role of Technical Delivery Support is desk based and is designed to support the ongoing delivery needs of the business. The post holder will be expected to provide IT project delivery support for acquisitions, expansion of the business and any IT business as usual change requests.... … more
Posted 24/04/2024 by Technical Placements Ltd
Global recycling / manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 – 4.30 (office based), great career prospects. This is an exciting time to join the … more
Posted 24/04/2024 by SOLOS Consultants Ltd
Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch themselves across a wide range of tasks and scenarios. Skills and Experience. Essential. Demonstrable record of … more
Posted 24/04/2024 by Mission 4 Recruitment
Running the ticket desk and allocating tickets to the appropriate team member. Responding to low level tickets and checks. Maintaining the hardware asset list. Assuming other responsibilities while other members of IT are out of the office. Skills. General Microsoft Office knowledge. Good … more
Posted 24/04/2024 by Gleeson Recruitment Group
The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role … more
Posted 24/04/2024 by Proactive Appointments
Providing 2nd line support to all employees and companies that fall under a Managed Service Contract. Security Analyst Responsibilities/Tasks. Knowledge of CrowdStrike/SentinelOne is a MUST. EDR Type Product Knowledge. Interrogation of the Service Desk ticketing system … more
Posted 24/04/2024 by Intec Select Ltd
An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service</ … more
Posted 24/04/2024 by Latcom plc
Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills/experience. Active Directory. Windows Server. Azure 365. Some experience of SQL to some level is essential. Hyper-V exposure or VMWare. Enterprise … more
Posted 24/04/2024 by Hays Technology
Service Desk Analyst. Contract. £176 Per Day Umbrella. 100% On site in Bournemouth. Your new company. Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy … more
Posted 24/04/2024 by Proactive Appointments
Service Desk Support Analyst - 5 days on site. We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for … more
Posted 23/04/2024 by Adecco
Cyber Security, Cyber Sec, LAN/WAN, CRISC, FAIR, NIS-R, CISSP, CISM, CISA, ICS, SCADA, Risk, Cyber Risk, NIS Regulations, Network and Information Systems Regulations, Active Directory, Networks, Switches, Windows Server, PEN Test, Azure, Tenable.io, Tenable, FortiNet Firewalls, Forti Net, … more
Posted 23/04/2024 by Vivo Talent
IT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite. Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. … more
Posted 23/04/2024 by Blues Point
The IT Service Operations Manager will focus on the day-to-day operations, to provide an excellent IT experience to users throughout the business. The candidate must be customer service driven and be prepared to do whatever it takes to ensure smooth running IT services. … more
Posted 23/04/2024 by proAV Limited
Liaison with proAV help desk & operations team to arrange backup support when required. Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software. About Us. proAV designs, integrates and supports blended technology … more
Posted 23/04/2024 by Adria Solutions Ltd
Service Desk Analyst - Initial 6 months FTC. Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to … more
Posted 23/04/2024 by Picture More Ltd
IT Service Desk Analyst. Are you an IT Service Desk Analyst looking for a new challenge. Are you seeking a permanent IT opportunity offering excellent training. In this exciting IT support role working for a leading global law firm, you will be responsible for … more
Posted 23/04/2024 by Interaction Recruitment
Job Description: Senior service desk engineer (MSP. Location: Borehamwood. Hours: Mon Fri – 8-5pm. Duration: Permanent. Salary: 40-50k DOE. Role Description. This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part … more
Posted 23/04/2024 by Intec Select Ltd
You will be joining its progressive IT team; working with experienced technical professionals, this role will involve hands on technical exposure and interacting with users across the service desk function and support functions. Roles & Responsibilities. Ownership, monitoring, … more
Posted 23/04/2024 by Your People Partners
We're looking for a friendly First Line Support Engineer to join our team and help us deliver exceptional IT services to small businesses. As one of the 1st Line Support Engineers at Neticonic, you'll have the opportunity to work with cutting-edge technologies and be part of a team of like- … more
Posted 23/04/2024 by Applause IT Recruitment Ltd
You will also be responsible for building your team as well as continuous improvement of technology, network and service provision ensuring that the organisation is able to fully operate to its full potential. Your responsibilities day to day will be. Working with business stakeholders to … more
Posted 23/04/2024 by In Technology Group
Based in Sheffield you will be supporting a number of small businesses and schools and working as part of the wider service desk team reporting directly into the service desk manager. Expect your general day to day involve a mixture of troubleshooting, day to day … more
Posted 23/04/2024 by In Technology Group
You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer, Projects Engineer, Field Engineer and … more
Posted 22/04/2024 by Team17 Digital
Team 17 Digital Limited is seeking a Senior Technician to join the IT Services team at our Manchester studio. The focus will be on managing the service desk queue, taking ownership of complex tickets, implementing and maintaining improvements to our services, and … more
Posted 22/04/2024 by Artis Recruitment
IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to … more
Posted 22/04/2024 by The Sales Recruitment Network
Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data … more
Posted 22/04/2024 by Lloyd Recruitment - East Grinstead
Lloyd Recruitment Services is working with a superb company on the outskirts of Maidstone who are in search of a 2nd Line Engineer to join their growing team. What's in it for you. Competitive salary. 32 days holiday allowance. Freshly prepared lunches by an in house chef. Modern office … more
Posted 22/04/2024 by Lloyd Recruitment - East Grinstead
As a 1st Line Engineer, you'll be part of a tight-knit team, tackling everything from service desk tickets to on-site hardware fixes. But this isn't your typical support role. This modern and fast-growing MSP is all about proactive problem-solving and building lasting solutions … more
Posted 22/04/2024 by The Portfolio Group
JOB TITLE: Field Service Engineer. LOCATION: Field Based. SALARY: £30,900. WORKING HOURS: Any 4 days out of 7 + every other weekend. MAIN PURPOSE OF JOB. To deliver a comprehensive Service Support and Service Delivery engineering function which is cost. effective and … more
Posted 22/04/2024 by Everpool Recruitment
Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward. They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way … more
Posted 22/04/2024 by Spectrum IT Recruitment
The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibilities. Provide an IT help desk service for the company to obtain … more
Posted 22/04/2024 by Aspire Recruitment Consultants
Reporting to the Service Delivery Manager. Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of … more
Posted 22/04/2024 by hireful
You will work closely with the Services Desk, Project managers and Business Analyst, to rollout different IT systems we require to enhance our performance as a Business. Projects will cover an array of areas such as Infrastructure, Applications, Software and hardware. If you are an … more
Posted 22/04/2024 by VIQU Limited
We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate … more
Posted 22/04/2024 by Verelogic
We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client locations in Aberdeen. … more
Posted 22/04/2024 by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted 22/04/2024 by Morson Talent
Work collaboratively with the wider IT Team to resolve service requests and incidents. logged into the service desk system, including service desk tickets from end users and. the internal team. Proactively respond to alerts and monitoring notifications, … more
Posted 22/04/2024 by Apache Associates
Adhere strictly to service processes. Maintain accurate, comprehensive ticket records and consistently update clients. Emphasise quality and first-time resolution, avoiding temporary fixes. Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover. … more
Posted 19/04/2024 by Akkodis
Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining … more
Posted 19/04/2024 by CPR
Ensure the efficient and effective delivery of services and information through the council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering … more
Posted 19/04/2024 by Applause IT Recruitment Ltd
IT Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory. Birmingham - Hybrid - £45,000. Applause IT are looking for an IT Support Engineer to join a service desk team for a managed services provider based in Birmingham. The … more
Posted 19/04/2024 by ALLEGIANCE TECHNOLOGY LTD
My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end- … more
Posted 19/04/2024 by Key Selection Recruitment Limited
As a 2nd Line Support Engineer you will be joining a friendly, supportive and high-performing team of web/app development, user experience, infrastructure, and IT service specialists. You'll be hands-on with the day to day running and maintenance of systems, and the focal point for our … more
Posted 19/04/2024 by In Technology Group
The company is seeking a dynamic addition to their service desk team. If you have over three years of experience in the IT industry and aspire to elevate not only your career but also your financial prospects, then this opportunity is tailor-made for you. You are an ideal candidate … more
Posted 19/04/2024 by In Technology Group
As an IT Engineer you will be working on the technical service desk, assisting clients from across the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT career or an experienced 1st Line … more
Posted 19/04/2024 by In Technology Group
With ample opportunity to be progress up to the senior service desk as well as plenty of exposure to some exciting projects that they're undertaking in the near future. It's a very promising time to join this business with their current clients undergoing massive expansions as well … more
Posted 19/04/2024 by In Technology Group
Industry: Managed Services. Setup: Hybrid. Location: West Midlands. Benefits: 5% on new business / car allowance / salary benefits. Are you a highly skilled and experienced IT professional looking for a new challenge? We are seeking an exceptional Infrastructure Manager to join our dynamic … more
Posted 19/04/2024 by ALLEGIANCE TECHNOLOGY LTD
My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and … more
Posted 19/04/2024 by Inplace Personnel Services Ltd
To support the IT team in providing a comprehensive IT service for the group. As IT Support Technician, you'll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing, and resolving network, … more
Posted 19/04/2024 by ALH Recruitment
One year's experience on an IT Support desk. BTEC or qualification in IT. Must have experience of working with and troubleshooting Windows 10 / 11 Desktop Operating systems and basic networking - TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies. Can confidently fix … more
Posted 19/04/2024 by Adecco
Provide 1st & 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software. Managing backup systems and restoration. Flexibility to travel when needed between … more
Posted 19/04/2024 by Jobwise Ltd
Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk. First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and … more
Posted 19/04/2024 by Alexander Steele
Alexander Steele is recruiting an IT Service Desk Analyst for a food manufacturing business based in Leeds. They are looking for somebody who is prepared to be hands on across all sites, so will need a valid driving licence and experience working within IT Service who can … more
Posted 19/04/2024 by Eireann Recruitment Services Ltd
Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with some … more
Posted 19/04/2024 by Austin Fraser
Our client is a global logistics company that is now looking for a 1st Line Support person to join and provide in-house support as well as communicate to the German Service Desk teams. You will be providing hardware and software support and be responsible for documentation … more
Posted 19/04/2024 by Randstad Technologies Recruitment
Service Desk Analyst. Permanent Role. Pay: £28,000. Location: Worle, Weston Super Mare. A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks. The … more
