Incident Manager
Posted a week ago by Jiyu Consulting Ltd
- Salary:
- £34,000 - £36,000/annum 15% plus overtime
- Location:
- Glasgow, Glasgow City
- Job Type:
- Permanent
Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to … more