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Service Desk jobs

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  1. Account Manager

    Posted 01/05/2024 by GEM Partnership

    Remote job
    Salary:
    £60,000 - £80,000/annum plus OTE to 50%
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    In addition, the role would take a lead on building relationships with key stakeholders across the client organisation and ensuring implementation and service are delivered to a high standard. Although the role would be predominately desk-based, there will be a need to visit some … more

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  2. Service Manager SaaS, Cloud, UC

    Posted yesterday by Jam Management Consultancy ltd

    Quick apply
    Salary:
    £60,000 - £70,000/annum
    Location:
    Bracknell, Bracknell Forest
    Job Type:
    Permanent

    Service Manager, Tech, IT, Telecoms, SaaS, Cloud, Managed Services, AI,60-70k. The Service Manager leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a … more

  3. 1st Line Support Engineer

    Posted 07/05/2024 by Randstad Technologies Recruitment

    Salary:
    £20 - £35/hour
    Location:
    City of London, London
    Job Type:
    Contract

    Service desk support. Responding to tickets. The Successful candidate should have experience in the following. Mac. IOS. Android. Windows. Laptops. Mobile devices. Two factor authentication. Hybrid working (2 or 3 days in the office. £20 per hour / £32.50 per hour. If you are a … more

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  4. Contract First Line Support Engineer

    Posted 6 days ago by Spectrum IT Recruitment

    Location:
    Kettering, Northamptonshire
    Job Type:
    Contract

    Triage, diagnosis, & support service desk support calls. Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to. Windows 10/11 configuration and support. MacOs configuration and … more

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  5. Head of IT Operations (MSP)

    Posted 6 days ago by Major Recruitment Derby

    Location:
    Chesterfield, Derbyshire
    Job Type:
    Permanent

    You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery of both my clients … more

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  6. Featured Jobs

    1. Desktop Services Manager

      Posted by Vitality

      Featured job
      London
      Vitality

      The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …

      Apply Now
      More Apply Now

  7. 3rd Line Support Analyst

    Posted a week ago by Russell King Associates

    Remote job
    Salary:
    £55,000 - £65,000/annum
    Location:
    WC1V, Holborn and Covent Garden, Greater London
    Job Type:
    Contract

    Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage … more

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  8. IT Service Delivery Manager

    Posted 30/04/2024 by The Associates Global

    Salary:
    £60,000 - £65,000/annum Excellent Benefits including bonus
    Location:
    SE1, Chaucer, Greater London
    Job Type:
    Permanent

    The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data … more

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  9. Desktop Services Manager

    Posted 25/04/2024 by Vitality

    Featured job
    Location:
    London
    Job Type:
    Permanent

    The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop … more

    Apply Now

  10. IT Infrastructure Engineer - £60,000 - Leeds

    Posted 11 hours ago by Nextech Group Ltd

    Remote job
    Salary:
    £45,000 - £60,000/annum Training - Development Plans - Expos
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    Being an escalation point and providing 3rd Line support on behalf of the Service Desk. Supporting both the Leeds and Manchester sites respectively, this is a Hybrid role with the occasional visit to site every month. Design, implement, and maintain IT infrastructure components … more

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  11. IT Manager

    Posted 5 days ago by Applause IT Recruitment Ltd

    Salary:
    £50,000 - £60,000/annum
    Location:
    Deeside, Cheshire
    Job Type:
    Permanent

    You will also be responsible for building your team as well as continuous improvement of technology, network and service provision ensuring that the organisation is able to fully operate to its full potential. Your responsibilities day to day will be. Working with business stakeholders to … more

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  12. Service Operations Engineer, 1st/2nd line support SC/DV - Surrey

    Posted 5 days ago by Ex-Mil Recruitment Ltd

    Salary:
    £45,000 - £60,000/annum £45,000.00 - £60,000.00 pa
    Location:
    Guildford, Surrey
    Job Type:
    Permanent

    Service Operations Engineer, 1st/2nd line support SC/DV (142lw) – Surrey - £45,000.00-£60,000.00 pa. Our client is a hugely successful, data software and services company that solves complex data challenges – data being at the heart of every digital transformation project. With our … more

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  13. IT Technical Services Manager

    Posted a week ago by Adria Solutions Ltd

    Salary:
    £50,000 - £60,000/annum
    Location:
    Sheffield
    Job Type:
    Permanent

    IT Technical Services Manager – Sheffield. Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high- … more

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  15. Senior Technical Analyst - Infrastructure Services

    Posted a week ago by Shorterm Group

    Location:
    Deeside, Cheshire
    Job Type:
    Permanent

    Senior Technical Analyst, Infrastructure Services. Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range … more

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  16. Infrastructure Alert & Event Manager

    Posted a week ago by Project People

    Location:
    Corsham, Wiltshire
    Job Type:
    Contract

    Leading Managed Services Provider in the Defence Sector require a skilled Infrastructure Alert & Event Manager on an ongoing contract basis. Riverbed NetIM/Application Response Expert (ARX. BMC suite of services (Truesight/Discovery. WhatsUp Gold. Microsoft System Centre Operation … more

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  17. IT Manager

    Posted a week ago by Arcas Technology Ltd

    Salary:
    £50,000 - £60,000/annum
    Location:
    W10, Golborne, Greater London
    Job Type:
    Permanent

    Ensure operational excellence and compliance within Data Protection and Service Desk functions, optimizing resourcing, processes, and policy adherence. Key Skills. Strong understanding of coding principles and structures. Proficiency in core cloud concepts, architectures, and best … more

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  18. 3rd Line / Senior Support Engineer

    Posted 01/05/2024 by In Technology Group

    Remote job
    Salary:
    £40,000 - £60,000/annum Hybrid, Free Parking, Pension, Holid
    Location:
    Ripley, Derbyshire
    Job Type:
    Permanent

    This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service < … more

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  19. 2nd/3rd Line Technical Support Engineer

    Posted 29/04/2024 by Eireann Recruitment Services Ltd

    Salary:
    £50,000 - £60,000/annum
    Location:
    TW8, Brentford, Greater London
    Job Type:
    Permanent

    Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with … more

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  20. Service Desk Analyst

    Posted yesterday by JAM Recruitment Ltd

    Location:
    Havant, Hampshire
    Job Type:
    Contract

    Due to continued investment, this global business is currently looking for a Service Desk Analyst to support their existing team in Havant (fully onsite) on an initial 6 month contract. Please note that this role will involve 12 hour shifts including nights and weekends, every day … more

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  21. Service Desk Analyst

    Posted a week ago by Gold Group

    Salary:
    £25 - £30/hour Inside IR35
    Location:
    Portsmouth, Hampshire
    Job Type:
    Contract

    Job Title: Service Desk Analyst. Location: Portsmouth. Salary: £25-£30 P/h. Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk. Are you a tech-savvy professional with a passion for solving complex … more

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  22. IT Trainer

    Posted 07/05/2024 by Fusion People Ltd

    Remote job
    Salary:
    £42,000 - £57,000/annum company benefits
    Location:
    Bristol
    Job Type:
    Permanent

    Training / skills are transferred to other IT staff / service providers in relevant aspects of new applications (cascade training). Training is made as accessible as possible using a combination of face to face one-to- one and classroom delivery as well as Webinar lead sessions and e- … more

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  23. IT Training Manager

    Posted 26/04/2024 by Fusion People Ltd

    Remote job
    Salary:
    £42,000 - £57,000/annum company benefits
    Location:
    Bristol
    Job Type:
    Permanent

    Training / skills are transferred to other IT staff / service providers in relevant aspects of new applications (cascade training). Training is made as accessible as possible using a combination of face to face one-to- one and classroom delivery as well as Webinar lead sessions and e- … more

    Apply Now

  24. Manage Service Analyst

    Posted yesterday by FPSG

    Remote job
    Location:
    West Lothian
    Job Type:
    Permanent

    Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more

    Apply Now

  25. Senior Technical Analyst

    Posted 2 days ago by Omega Resource Group

    Location:
    Deeside
    Job Type:
    Permanent

    Position: Senior Technical Analyst (Infrastructure Services. Location: Deeside (On-site. Job Type: Permanent. My client, a global leader in the aerospace industry are on the hunt for a Senior Technical Analyst. Role and Responsibilities. In this role, you will have the technical ability to … more

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  26. 3rd Line Infrastructure Engineer

    Posted a week ago by Integral Recruitment Ltd

    Salary:
    £50,000 - £55,000/annum
    Location:
    Camden, London, NW1
    Job Type:
    Permanent

    Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My … more

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  27. 1st Line Support

    Posted 26/04/2024 by Reed Technology

    Remote job
    Salary:
    £51,000 - £55,000/annum
    Location:
    Nottingham, Nottinghamshire
    Job Type:
    Permanent

    The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support. Day to day of the role. Lead and … more

    Apply Now

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