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Displaying 1-75 of 94 jobs
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Posted 4 days ago by Ricoh
Role: Service Desk Analyst. Located: Warrington- Birchwood. Package: Up to £24,000, plus bonus and additional benefits. Shift Pattern: 37.5 hours per week between 7:00am-7:00pm Monday- Friday with 3 days of office based working per week. About Ricoh. Ricoh is a global technology … more
Posted just now by Hays Technology
IT SERVICE DESK. SALARY - £25,000 - £30,000. EXCELLENT BENEFITS + BONUS. LOCATION - SCUNTHORPE. Your new role. A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge … more
Posted 2 days ago by Orion Electrotech
You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket escalations with the use … more
Posted 3 hours ago by Hays Technology
Hays are working with a global business based in Bath (BA1) to support with the recruitment of a permeant Service Desk Team Lead. The role is paying circa £40,000 depending on experience and is initially site based 4 - 5 days per week, however likely to go hybrid in the future and … more
Posted yesterday by Greencore
Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our business is reliant on our IT for Just in Time … more
Posted by Greencore
Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our business is reliant on our IT for Just in Time …
Posted yesterday by Adria Solutions Ltd
Service Desk Analyst. Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team. Responsibilities. Coordinate and … more
Posted 2 hours ago by Charles Simon Associates Ltd
Service Desk Analyst – (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) – Permanent – High Wycombe. Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our … more
Posted a week ago by Develop
Service Desk Technician - Onsite Cambridge up to £30K+ Benefits. We are looking for an experienced service Desk Technician to join the UK's best I.T infrastructure and services provider. Bringing I.T solutions to life. What you will be doing. You will act … more
Posted 2 days ago by Hunter Selection
Service Desk Engineer - Yeovil (Hybrid) - £27k-£30k. I am seeking a Service Desk Engineer to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Service Desk … more
Posted 3 days ago by Rise Technical Recruitment
IT Service Desk Team Lead. Bath. £Competitive + Progression + Bonus + Up to 9% Matched Pension + 33 Days Holiday + Private Medical + Additional Benefits. Excellent opportunity for a Service Desk Team Lead or similar to join a world-leading manufacturing business … more
Posted yesterday by OCC Computer Personnel
IT Service Desk 2nd / 3rd line Support Engineer – 24x7 ops. Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial … more
Posted a week ago by Akkodis
Service Desk Engineer. Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role. As a Service Desk … more
Posted 2 days ago by PIB Group
The Role: IT Service Desk Analyst. To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services. This includes. End-User Computing (EUC. Application Support. Email. File Management. Identity … more
Posted 3 hours ago by Hays Technology
As a Service Desk Analyst you'll play a crucial role in assisting internal customers. Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim … more
Posted yesterday by Cammach Bryant
Our client is looking for a for a Service Desk Analyst for a contract position, located in Aberdeen. ROLE. To help develop, implement and operate a service desk structure based on ITIL practices in order to support users and manage maintenance and use of the IT … more
Posted a week ago by Randstad Technologies Recruitment
We are currently seeking a Service Desk Analyst to be the first point of contact for IT incidents and requests. You'll handle phone calls and emails, aiming to resolve issues on the first contact. Requirements This Role. ITIL v3 Foundation certification. Experience with Microsoft … more
Posted 3 days ago by Additional Resources
Service Desk Analyst (1st & 2nd Line. Location: Cardiff, South Glamorgan (Hybrid. Salary: £25,00 - £25,700 + Excellent Benefits. Permanent, Monday - Friday, 9am - 5pm (Occasional Travel. Our client is a prominent UK based charity, seeking aService Desk Analyst to join … more
Posted 9 hours ago by Som3
Job Title: Service Desk Manager. Location: Cheshire/ South Manchester. Salary Range: up to £55 plus benefits (depending on experience. Your Schedule. This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, … more
Posted 4 days ago by ARO
Job Title: Service Desk Engineer.. Location: Liverpool (Office based.. Salary: £22,000 - £25,000.. Contract type: Permanent.. About the role.. We have a great opportunity for you to join our Liverpool office as the new Service Desk Engineer. your role will be to … more
Posted 4 days ago by Granite Consulting
IT Service Desk Manager – Fareham - £35,000 - £40,000. An opportunity for an IT Service Desk Manager to join a leading healthcare organisation in Fareham, Hampshire. You will act as the primary point of contact for a service desk consisting of 5 … more
Posted a week ago by Proactive Appointments
Service Desk Analyst. Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, … more
Posted 4 days ago by Gigaclear
Our IT Service Desk is the fundamental enabler of our business. In this role you will be supporting internal customers at all levels of the business with their day-to-day computing and technology needs and will therefore need strong communication skills to compliment your technical … more
Posted 4 days ago by Jackson Hogg Ltd
Due to growth and expansion, they are looking to recruit a Global Desk Service Analyst to based in Teesside. You will be responsible for the following. Perform User Administration in accordance with approved (e.g. SOX) procedures to create, modify, and delete user ids in an … more
Posted yesterday by Orchard Recruitment Ltd
As the evolution continues, they now require an IT Service Desk Analyst to join the team. This role involves resolving daily support requests from users both locally and internationally, ensuring critical systems are operational for the growing business. You will be someone with … more
Posted yesterday by OCC Computer Personnel
IT Service Desk Team Lead, 24x7 Ops, Patching, Infrastructure. Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the- … more
Posted yesterday by Interactive Investor
This is an exciting opportunity for someone to complement our existing IT Service Desk team - dedicated to providing an excellent IT service to our internal customers at all times. In this role you will join the ii Service Desk which currently manages … more
Posted 3 hours ago by RecruitmentRevolution.com
Service Desk Associate. Crawley, West Sussex / Hybrid Opportunities. £30,000 - £40,000. Plus benefits including pension, private health insurance, tech allowance and more. Level: Entry Level / Junior. Values: Transparency, Authenticity, Hungry to Learn, Accountability, Customer- … more
Posted 3 days ago by HartleyCo Ltd
I'm currently hiring for an L2 Service Desk Engineer on behalf of an awesome start-up IT Managed Services Provider in the City. They've been going for just two years but have made some great progress and are already nearing the 15-staff milestone. Due to growth, they're … more
Posted 7 hours ago by Back 2 Work Complete Training
A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. This firm provides crucial advice and solutions to entrepreneurial organizations navigating today's dynamic business landscape. Working closely with Britain's economic engine— … more
Posted 3 days ago by Franklin Fitch
The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security. Why This Role. Diverse and Exciting Work: … more
Posted yesterday by DK Recruitment
DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking … more
Posted 2 days ago by Just IT Recruitment
We have a fantastic opportunity for a Service Desk Technician to join our team at BFBS. The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will … more
Posted 2 hours ago by Children's Hospices Across Scotland (CHAS)
IT Services Analyst. Location: Edinburgh. Salary: £25,305 - £29,102 per annum (pro rata. Contract: Permanent; Full Time (35 hours per week. Closing Date: Friday 21 June 2024. We have an exciting opportunity available at CHAS for an experienced IT Services Analyst, to provide 1st … more
Posted yesterday by FPSG
Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more
Posted 2 days ago by Concept Resourcing
In this role, you will collaborate with Technical and Service Management leads, delivering projects across Microsoft 365 and Azure, and assisting the Service Desk with support escalations for managed customers. We are looking for an individual with broad experience in both … more
Posted 3 days ago by Franklin Fitch
They are a Technology Services Partner in the financial sector, known for their expertise in Enterprise Support, Security, Strategy, and Supply solutions. They hold ISO27001 certification and are recognized as a Microsoft Gold Partner. Why Join my client. Engage with advanced technologies … more
Posted 3 days ago by Hays Technology
We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will … more
Posted 4 days ago by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted 2 days ago by Arcas Technology Ltd
Supporting workspace members with shared service inquiries. Overseeing the IT service desk (including asset inventory, change management, etc.. Managing all tiers of support for the IT helpdesk. Ensuring timely software and firmware updates. Addressing problems related to … more
Posted yesterday by Chartway Group Ltd
Right now, due to our growth plans, we are looking for an IT Support Technician to join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you'll provide an exceptional level of customer service to our business, across our various regions and regional … more
Posted 2 days ago by Synapri
Our client are looking for someone to both handle escalations from the Service Desk team and also to identify any opportunities to improve and strengthen the application estate and platform they are built on, reducing scope for potential incidents. The application portfolio has … more
Posted 5 days ago by DCV Technologies
Active involvement and governance surrounding projects to ensure that the Service Desk can adequately operate and support the service in question. There may be a requirement to provide cover to other customer sites when absence by other engineers dictates. To complete PC … more
Posted 4 days ago by Middle Recruitment LTD
A minimum of 1-year experience on a Service Desk. Hardware experience. Understanding of networking principles and protocols. If you feel this role is right for you and you thrive in a relaxed and supportive environment, please submit your CV. Middle Recruitment Limited is an Equal … more
Posted 8 hours ago by Latcom plc
Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills/experience. Active Directory. Windows Server. Azure 365. Some experience of SQL to some level is essential. Hyper-V exposure or VMWare. Enterprise … more
Posted 5 hours ago by Total Staff Services
Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a support ticket tracking … more
Posted 4 days ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted yesterday by Proactive Appointments
Be part of a dedicated team of engineers within a busy IT services company. Perform duties that include ticket support on Service Desk and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. … more
Posted 2 days ago by Telefonica Tech
Main purpose of the job: To provide deskside technical support and advisory service of End User Compute (EUC) devices, including resolving and enabling the resolution of incidents, problems, requests, and deploying new hardware and associated software.. Main Duties and Responsibilities: … more
Posted 2 hours ago by Charles Simon Associates Ltd
Any previous service desk or remote support. Strong Windows desktop support, ideally Windows 10 and/or 11. Good network troubleshooting around DNS, DHCP. LAN/WAN support experience. Start date is ASAP. The EPOS Analyst will be responsible for. Providing technical support to staff … more
Posted a week ago by b3 jobs Ltd
This business has experienced tremendous success and is proud of its reputation for providing exceptional customer service and superior quality products. About the IT Support Engineer job. The purpose of your role will be to provide 1st line technical support to telephone requests, email … more
Posted 2 days ago by yolk recruitment
You will report directly to the Head of Technology in a hands-on role providing high quality service to both internal staff and customers. They have a remote working policy, but you will need to be available to come to the Bristol office 2-3 times a week. This is what you'll be doing. First … more
Posted 2 days ago by Senitor Associates Ltd
Provide friendly and efficient service with a strong focus on exceptional customer support. Serve as the first point of contact for inbound customer calls/emails, offering day-to-day support. Handle customer queries, offering general advice and technical assistance. Ensure timely and … more
Posted a week ago by Nextech Group Ltd
Manage the Service Desk team and act as an escalation point at 3rd Line level. Act as a liaison between IT and other departments, addressing their technology needs and requirements. Oversee the day-to-day operations of the IT department, ensuring smooth functioning of systems and … more
Posted yesterday by CMD Recruitment
A minimum of 4 years' experience with a proven track record of progressing from service desk to a technical consultant role. Deep expertise in Microsoft Azure, including migration, deployment, and ongoing management. A strong understanding of Microsoft 365, encompassing Modern … more
Posted 4 days ago by Planet Recruitment
Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements ( … more
Posted a week ago by Nine Twenty
Service desk/support portals. We offer flexible working. This role is not restricted to the office, but office space is available in Glasgow, UK. This is a fantastic place to work, evidenced by our very low staff turnover. On top of a fun, friendly work atmosphere, you'll enjoy … more
Posted 3 days ago by Picture More Ltd
At least 3 years' experience in a desk-side support role within a law or professional services firm. Proficient in Microsoft Office products as well as Intune, AD, Exchange and Mimecast. Strong knowledge of hardware, printers and laptops. Strong customer service skills and … more
Posted 4 days ago by Cooper Lomaz Recruitment Ltd
Due to the nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities. Triage, … more
Posted 4 days ago by EKIM Consulting Limited
Our client is a global professional services business with over 400 offices worldwide. Due to its exciting growth plans for 2024/25 there is an opportunity for a Desktop Support Analyst to join its collaborative and close-knit IT team providing regional and national support on a range of … more
Posted yesterday by Groomfield Recruitment Ltd
If you've previously held or are interested in the following roles, this IT Administrator position could be the next step in your career: IT Support Specialist, IT Support Technician, IT Support Analyst, IT Systems Administrator, or IT Service Desk Analyst. … more
Posted 4 days ago by Matchtech
Experience in System Administration Support services for Microsoft Server related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Strong experience in working in a support team / help desk environment. Excellent client relationship skills and stakeholder engagement. … more
Posted 2 hours ago by Redline Group Ltd
Experience of working with computers and providing customer service in a technological environment. Good working knowledge of MS windows, all desktop and server versions. Hardware and software support. Experience of configuring desk top PCs, laptop, and network printers. APPLY NOW … more
Posted yesterday by Just IT Recruitment
Support Desk Co-ordinator required in City of London up to £35k Remote. Reporting to the Support Desk Manager the Support Desk Co-ordinator is responsible for the effective allocation and management of incidents to field engineers, including the efficient use of logistical … more
Posted 2 days ago by Delta Consultants
Ideally you will have experience gained in the diagnostic laboratory industry and have skills in IT software and hardware from an applications support/help desk perspective. Personal characteristics sought for this role are self motivation, friendliness, team player, organised and … more
Posted yesterday by Simply Solutions (Europe) Limited
The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable depending on experience. The core hours are Monday - … more
Posted 3 days ago by Connexa Technology Limited
My client is currently looking for an IT Service Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on people manager with solid … more
Posted 2 days ago by Hays Technology
This position is suited to a proactive go-getter who finds joy in delivering outstanding customer service and flourishes within a collaborative team setting. This pivotal role encompasses the management of incidents, service requests, and administrative tasks. The Service … more
Posted 4 days ago by Nextech Group Ltd
Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities. Champion our … more
Posted a week ago by Proactive Appointments
We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. Job Role. This role sits within the IT engineering team and will be … more
Posted 7 hours ago by Back 2 Work Complete Training
The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to … more
Posted yesterday by Watermark Technologies Limited
We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview. Provide 2nd line technical customer support for Watermark's in house … more
Posted yesterday by RedTech Recruitment Ltd
Keywords – First-Line / 1st line / Technical Support Engineer / Customer Support Specialist / Help Desk Technician / IT Support Specialist / Service Desk Analyst / Desktop Support Technician / Application Support Analyst / Software Support Specialist / User Support … more
Posted 10 hours ago by Focus Group Recruitment Ltd
Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector. The Role. Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the … more
Posted 3 days ago by Red Mosquito Limited
Red Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow and in Edinburgh. We're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced engineers operates throughout … more
Posted today by Focus Group
The engineer will provide these services between 0900 and 1730, Mon to Fri. Outside of these times, the service will be provided by our IT Service Desk.. The engineer will be the first point of contact for inbound telephony calls, overflowing to our IT Service … more
