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Displaying 1-75 of 111 jobs
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Posted 29/05/2024 by SR2
Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT incidents and service requests promptly and effectively, keeping users informed every … more
Posted a week ago by Orion Electrotech
You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket escalations with the use … more
Posted by E.ON UK PLC
We're looking for an enthusiastic and resourceful Workplace Services Manager to guide our E.ON Next helpdesk team while managing our cloud-native digital workplace for our E.ON Next business. You'll be ensuring the support of our SaaS applications, fleet of Chromebooks, MacBooks, Google …
Posted by Metropolitan Thames Valley
MTVH are currently recruiting for a 2nd Line Engineer to join our busy Service Desk, helping to ensure that the team meet our users expectations in providing support. The key responsibilities are. To provide end user 2ndline Technical support in accordance with the achievement of …
Posted 6 days ago by Hays Technology
Hays are working with a global business based in Bath (BA1) to support with the recruitment of a permeant Service Desk Team Lead. The role is paying circa £40,000 depending on experience and is initially site based 4 - 5 days per week, however likely to go hybrid in the future and … more
Posted 17/05/2024 by Goodman Masson
Goodman Masson are partnered with an NHS organisation who are looking for a 1st Line Service Desk Analyst on a 3 month contract basis. You will be providing 1st line onsite support. Please note: You must have prior NHS experience to apply for this role. The successful candidate … more
Posted 3 days ago by Granite Consulting
IT Service Desk Team Lead - £35,000 - £40,000. Bournemouth. This is a great opportunity for an ambitious IT Service Desk Team Leader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work. You … more
Posted a week ago by People Source Consulting
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality … more
Posted 21/05/2024 by IMT Resourcing Solutions
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking … more
Posted 28/05/2024 by Tate
IT Service Desk Support (2nd Line. Full time, office-based role. Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance. As Service Desk Operator, you will be working for a … more
Posted 6 days ago by Charles Simon Associates Ltd
Service Desk Analyst – (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) – Permanent – High Wycombe. Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our … more
Posted 24/05/2024 by Pertemps SSDC DDT
Service Desk Analyst. Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood, on a temporary basis. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and … more
Posted 23/05/2024 by Simply Solutions (Europe) Limited
A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to. Managing the client CAFM … more
Posted 20/05/2024 by Radius Consultancy
Radius is seeking an experienced 1st / 2nd Line Service desk engineer to be the first point of call for all 1st / 2nd Line issues for our client based in London. You must have experience with the following technologies. Experience of working within the ITIL framework. Hands-on … more
Posted a week ago by Rise Technical Recruitment
IT Service Desk Team Lead. Bath. £Competitive + Progression + Bonus + Up to 9% Matched Pension + 33 Days Holiday + Private Medical + Additional Benefits. Excellent opportunity for a Service Desk Team Lead or similar to join a world-leading manufacturing business … more
Posted a week ago by OCC Computer Personnel
IT Service Desk 2nd / 3rd line Support Engineer – 24x7 ops. Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial … more
Posted yesterday by Gold Group
Job Title: IT Service Desk Team Leader. Location: Hove. Salary: £33,000 -£38,000 - We are booking interviews next week! Please call or email for a slot. Must hold a full UK driving licence. Key Skills: Cloud Solutions (Microsoft Office 365, Azure) Storage Solutions (NAS, SharePoint … more
Posted 29/05/2024 by BeTechnology Group
Service Desk Engineer - Coventry - £35,000 (Hybrid. My client is seeking a Service Desk Engineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a Global Business. As a key member of the … more
Posted 2 days ago by Adecco
My client based in Buckinghamshire are looking for a Service Desk Analyst on an initial 3 month of contract INSIDE of IR35. You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There will be the option for the occasional WFH day. You … more
Posted 24/05/2024 by Rebel Recruitment Limited
Role: Service Desk Analyst. Location: Chorley. Salary: Up to £26-£35k, depending on experience. Looking for a new gig where your voice matters? Do you have a passion for IT and love being the go-to support hero? This could be your next big move. We're on the hunt for a hands-on … more
Posted yesterday by Everyday Loans
This role involves you delivering 1st, 2nd and 3rd line Information Technology support to end users across the business, as part of the Helpdesk team, and ensuring a high level of service to the end user. You will work against a ticketing system, triaging and responding to service … more
Posted a week ago by Granite Consulting
IT Service Desk Manager – Fareham - £35,000 - £40,000. An opportunity for an IT Service Desk Manager to join a leading healthcare organisation in Fareham, Hampshire. You will act as the primary point of contact for a service desk consisting of 5 … more
Posted 29/05/2024 by Jump IT Recruitment
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk. We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey. To lead, manage and … more
Posted 28/05/2024 by Jumar Solutions
Senior Service Desk Analyst. On-site to begin with (Cardiff) - Then into a more Hybrid role. £130 P/D Inside IR35. 6 months, scope to extend. The role. Providing second line specialist support and technical advice to users, IT Managers and 3rd Party Suppliers. Providing advice to … more
Posted 21/05/2024 by Pertemps Redditch Commercial
Job Title: IT Service Desk Engineer. Job Type: Permanent, Full Time. Salary: £25-32,000. Location: Bromsgrove- National Travel Required. Do you have a keen interest in IT? You will be supporting with trouble shooting, 1st and 2nd line IT support issues across local offices. This … more
Posted today by Nationwide Platforms
We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office. The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardware to ensure that the user base … more
Posted 29/05/2024 by Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview. My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The … more
Posted a week ago by OCC Computer Personnel
IT Service Desk Team Lead, 24x7 Ops, Patching, Infrastructure. Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the- … more
Posted 20/05/2024 by Network IT
IT Lead (Service Desk. Chatham. Permanent. Up to £45,000. Network It a looking for an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated IT Lead to join our Clients' dynamic team in Chatham. … more
Posted 21/05/2024 by ABS Commercial Solutions
To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and … more
Posted 29/05/2024 by In Technology Group
2nd Line Service Desk Engineer. Edinburgh/Onsite. £25,000 - £35,000. Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients … more
Posted 6 days ago by RecruitmentRevolution.com
Service Desk Associate. Crawley, West Sussex / Hybrid Opportunities. £30,000 - £40,000. Plus benefits including pension, private health insurance, tech allowance and more. Level: Entry Level / Junior. Values: Transparency, Authenticity, Hungry to Learn, Accountability, Customer- … more
Posted 11 hours ago by Conex Europe
This Internationally renowned law firm have openings for IT support desk specialists. Previous experience with iManage and other legal applications is required, and therefore law firm support experience is key. Technologies include. Internet Explorer, FireFox & Microsoft Edge browser. … more
Posted a week ago by HartleyCo Ltd
I'm currently hiring for an L2 Service Desk Engineer on behalf of an awesome start-up IT Managed Services Provider in the City. They've been going for just two years but have made some great progress and are already nearing the 15-staff milestone. Due to growth, they're … more
Posted 17/05/2024 by Nextech Group Ltd
I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects. Key … more
Posted 6 days ago by Your People Partners
Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team. What you'll do. Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those pesky IT gremlins for a variety of clients. Champion our … more
Posted 17/05/2024 by Andy File Associates Ltd
Reports to: Service Desk Manager. Salary: £35k to £45k. Please note this a hybrid role based out of our Chesterfield office. Overview. This position will provide technical support to our client's customers within a service desk environment mainly managed by remote … more
Posted a week ago by DK Recruitment
DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking … more
Posted 2 weeks ago by Nine Twenty
To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities. To provide high … more
Posted a week ago by Concept Resourcing
In this role, you will collaborate with Technical and Service Management leads, delivering projects across Microsoft 365 and Azure, and assisting the Service Desk with support escalations for managed customers. We are looking for an individual with broad experience in both … more
Posted 2 days ago by DK Recruitment
On a day-to-day basis you will be playing a pivotal role in ensuring the successful delivery of managed IT services to my clients diverse customer base. Working with the current (and future) team to ensure that our services meet or exceed service level agreements (SLAs) … more
Posted yesterday by Devonshire Hayes Recruitment Specialists Ltd
We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following. Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. … more
Posted yesterday by Intec Select Ltd
This newly created role will lead the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk</ … more
Posted a week ago by Arcas Technology Ltd
Supporting workspace members with shared service inquiries. Overseeing the IT service desk (including asset inventory, change management, etc.. Managing all tiers of support for the IT helpdesk. Ensuring timely software and firmware updates. Addressing problems related to … more
Posted 20/05/2024 by The Portfolio Group
JOB TITLE: Field Service Engineer. LOCATION: Field Based. SALARY: £31,924. WORKING HOURS: Any 4 days out of 7 + every other weekend. MAIN PURPOSE OF JOB. To deliver a comprehensive Service Support and Service Delivery engineering function which is cost. effective and … more
Posted a week ago by Chartway Group Ltd
Right now, due to our growth plans, we are looking for an IT Support Technician to join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you'll provide an exceptional level of customer service to our business, across our various regions and regional … more
Posted a week ago by Synapri
Our client are looking for someone to both handle escalations from the Service Desk team and also to identify any opportunities to improve and strengthen the application estate and platform they are built on, reducing scope for potential incidents. The application portfolio has … more
Posted a week ago by Nextech Group Ltd
Suitable - 2nd Line / Service Desk / IT Engineer / Team Lead / Projects. Rate: £130-£140 p/d. Working Location: Glasgow. Contract Length: 12 Months (Minimum), can be extended to 3 Years. My client has a requirement for an IT Support Engineer on a minimum 12-month contract. The … more
Posted yesterday by SDL Solutions Limited
The successful IT Support Engineer will be an excellent communicator, with previous service desk and 2nd line support experience and have a desire to progress into 3rd line support. Responsibilities. Manage personal and team workload and setting priorities for support issues. … more
Posted 2 days ago by Clearwater People Solutions
Ability to work independently and as part of a team. 2nd Line Service Desk experience (essential. Managed Service Provider experience (desired. Exceptional customer service skills and engagement. You must be within a 45 minute commute from Shoreham-By-Sea.If this … more
Posted 2 days ago by Clearwater People Solutions
Have you got Managed Service Provider experience. Are you experience in IT Support. Any experience in team leading/managing. Ready to make your mark? Read on and be part of something extraordinary. Key Responsibilities for the IT Support Team Leader. Assist with technical support within the … more
Posted 10 hours ago by Field Solutions Group
Being part of the Helpdesk Team, the job holder is the first line remote fix of service calls logged by clients, and to remotely monitor clients' devices. This role will be working within an established and fast growing MSP who have just opened a new location. Continuous training and … more
Posted 3 days ago by DCV Technologies
Active involvement and governance surrounding projects to ensure that the Service Desk can adequately operate and support the service in question. There may be a requirement to provide cover to other customer sites when absence by other engineers dictates. To complete PC … more
Posted 29/05/2024 by Cathcart Technology
You'll handle incidents, make sure they meet their service goals, and keep their customers happy. Plus, you'll be the go-to person for any escalations and will coach the team to improve their performance. Some desirable skills include. Excellent communicator. Experience in service … more
Posted today by Nextech Group Ltd
We are seeking an IT Specialist to join our expanding IT team at a Managed Service Provider (MSP). This role offers significant opportunities for advancement to senior service desk positions and involvement in upcoming exciting projects. It's an exciting time to join our … more
Posted 24/05/2024 by Coyles
In this role, the post holder will assist with the operation of Transport Administration department, in providing high quality service, to meet the operational and technical requirements of Fleet Transport and Vehicle Maintenance Section. The successful post holder will resolve supplier/ … more
Posted 2 days ago by WR Logistics
Package Benefits. 22 days annual holiday + banks - rising to 30 days + banks with service. Pension Scheme. Annual Pay Rises. Long Service Bonus Scheme. Gym and Nursery Discounts. On-site Parking. Excellent training programme.Key Responsibilities. Offer direct IT support for the … more
Posted 2 days ago by WR Logistics
Package Benefits. 22 days annual holiday + banks - rising to 30 days + banks with service. Pension Scheme. Annual Pay Rises. Long Service Bonus Scheme. Gym and Nursery Discounts. On-site Parking. Excellent training programme.Key Responsibilities. Offer direct IT support for the … more
Posted 2 weeks ago by DK Recruitment
Ensuring that all communications to the Service Desk, phone calls, and emails are answered. promptly and in a professional and courteous manner. Excellent customer service skills. Location: Kingsbridge (Full time onsite role. Salary: Up to £34,000 DOE. 27 days annual leave … more
Posted 2 days ago by Hays Technology
Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk. Windows 10 support in a domain environment. Experience working to and reporting against SLAs. Working in large … more
Posted 22/05/2024 by In Technology Group
Customer Service experience (3 years. Ticketing systems- ServiceNow/CRM/ZenDesk. MS Office- Windows/Exchange/O365. Service Desk Experience- providing supportThis would be a great position for someone early in their managerial career, who has experience providing hands-on … more
Posted 17/05/2024 by Shift F5 Limited
Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk. This leading Leeds-based software company is seeking a motivated and eager 3rd Line Application Support Analyst to join their growing team. You'll play a vital role in supporting clients and ensuring smooth … more
Posted 6 days ago by Latcom plc
Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills/experience. Active Directory. Windows Server. Azure 365. Some experience of SQL to some level is essential. Hyper-V exposure or VMWare. Enterprise … more
Posted 28/05/2024 by Nextech Group Ltd
With ample opportunity to be progress up to the senior service desk as well as plenty of exposure to some exciting projects that they're undertaking in the near future. It's a very promising time to join this business with their current clients undergoing massive expansions as well … more
Posted 22/05/2024 by Gleeson Recruitment Group
Troubleshoot issues escalated from service desk or internal sources. Monitor and maintain the ticket queue and ensure tickets are closed within SLA. Support third parties with maintaining the systems. Buy, configure and install IT equipment at sites. Buy, configure and deploy mobile … more
Posted 22/05/2024 by Shift F5 Limited
Software Support / SQL / Databases / Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk. This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in … more
Posted a week ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted 17/05/2024 by Tank Recruitment
Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities. Mixed Microsoft and Apple … more
Posted 20/05/2024 by Hunter Selection
Benefits. 25 Days holiday + Bank holidays, enhanced sick pay, medical health cash plan, 4Xdeath in service, job relevant qualifications + more. I am seeking an IT Engineer to work in a technically hands on environment in Winsford. The role will be working on-site, with a range of different … more
Posted 24/05/2024 by Jumar Solutions
An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end … more
Posted 24/05/2024 by Hays Technology
As one of a team of IT Support Analysts on our Service Desk, you will be responsible for:. First point of contact support to all users via telephone, email and face to face. Working with the Service Management systems to agreed SLAs. Maintenance and support of IT systems, … more
Posted 24/05/2024 by Big Red Recruitment Midlands Limited
In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key point of contact for … more
Posted 24/05/2024 by Pearson Whiffin Recruitment Ltd
An exciting opportunity has arisen with a growing Managed Service Provider in Kent for a Level 1/2 Support Engineer. You will be responsible for 1st/2nd line technical support and will be required to visit client premises to provide on-site support when required. Role & Responsibilities. … more
Posted 6 days ago by Charles Simon Associates Ltd
Any previous service desk or remote support. Strong Windows desktop support, ideally Windows 10 and/or 11. Good network troubleshooting around DNS, DHCP. LAN/WAN support experience. Start date is ASAP. The EPOS Analyst will be responsible for. Providing technical support to staff … more
Posted a week ago by yolk recruitment
You will report directly to the Head of Technology in a hands-on role providing high quality service to both internal staff and customers. They have a remote working policy, but you will need to be available to come to the Bristol office 2-3 times a week. This is what you'll be doing. First … more
Posted 21/05/2024 by Evoke Staffing Ltd
3rd Line IT Technician, permanent full-time, office-based career opportunity for an experienced IT services support specialist, someone who has invested in professional learning and development, who is MCP Qualified with a formal IT qualification. Working 5 days per week, this opening … more
Posted 3 days ago by Hudson Shribman
Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless … more
