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Displaying 1-46 of 46 jobs
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Posted 5 days ago by Austin Fraser
Service Desk Lead - London - £40,000. We are working with a Healthcare recruitment holding company based in London. The client is now looking for a IT team lead to join and look after a team of 4.This role is a mixture of team management, technical responsibilities and external … more
Posted 5 days ago by Austin Fraser
IT Service Team Lead. London/Hybrid. Up to 40k. Austin Fraser is working with a company in the health and education sector looking to onboard an IT Service Desk Team Leader to assist clients and internal staff with technical queries. The ideal candidate must have proven … more
Posted by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. …
Posted by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …
Posted 5 days ago by Austin Fraser
IT Service Desk Team Leader - London - £40K. Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced IT Service Desk Team Leader due to the continuing growth of the company. You will be responsible for … more
Posted 5 days ago by In Technology Group
Role: Service Desk Manager. Location: Central London. Salary: Up to £43,000. We are supporting our client as they search for their next Service Desk Manager. The successful candidate will work within a team of highly driven experts, providing client-side support … more
Posted 02/05/2024 by 83zero Ltd
Service Desk Engineer. Company Overview. 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several … more
Posted 5 days ago by Austin Fraser
IT Service Desk - Team Lead. London / Hybrid. Up to £40,000. Austin Fraser are working with an independent health and care group delivering healthcare, social care, education and technology staff across the UK. They are looking for an experienced IT Service Desk … more
Posted a week ago by LMAX Group
The Junior Service Desk Analyst role is placed within the Technology, Service Desk team with the primary objectives to provide 1st and 2nd line technical support for all departmental IT applications, business services and end-user computing, and to drive … more
Posted 5 days ago by Clear Channel UK
We are looking for a dynamic European Service Desk Manager to head our Service Desk function and lead our European IT Service Desk teams.. In this role, you will be instrumental in ensuring the smooth delivery of top-quality IT support … more
Posted 4 days ago by Jobs for Humanity
We are looking for a dynamic European Service Desk Manager to head our Service Desk function and lead our European IT Service Desk teams.. In this role, you will be instrumental in ensuring the smooth delivery of top-quality IT support … more
Posted a week ago by Clear IT Recruitment
Our client is seeking a Third Line Service Desk Analyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week. As Third Line Service Desk Analyst, you will play a key … more
Posted 24/04/2024 by Integrity Recruitment Solutions Limited
Help Desk / Desktop Support – Prestigious UK Client. A long-established, prestigious UK business, my client has a pedigree that spans 100+ years. Their sector and client-base is buoyant and this creates exciting opportunities throughout the year. We have an opportunities for support … more
Posted 23/04/2024 by Intec Select Ltd
You will be joining its progressive IT team; working with experienced technical professionals, this role will involve hands on technical exposure and interacting with users across the service desk function and support functions. Roles & Responsibilities. Ownership, monitoring, … more
Posted 29/04/2024 by NECSWS
To provide a high quality, proactive desktop support service to our client at London Borough of Bexley Council as part of a customer focused Service Delivery team. Working to contracted SLAs and delivering best in class services to our customer. Responding to requests from … more
Posted 22/04/2024 by Aspire Recruitment Consultants
Reporting to the Service Delivery Manager. Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of … more
Posted 03/05/2024 by Proactive Appointments
You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, … more
Posted 22/04/2024 by hireful
You will work closely with the Services Desk, Project managers and Business Analyst, to rollout different IT systems we require to enhance our performance as a Business. Projects will cover an array of areas such as Infrastructure, Applications, Software and hardware. If you are an … more
Posted 5 days ago by In Technology Group
Act as a key point of contact for escalations from the service desk. Oversee the provision of support to multiple clients across various sectors. Hands on assistance with a range of exciting projects relating to Microsoft cloud solutions, virtualisation, disaster recovery, and more … more
Posted 4 days ago by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted 22/04/2024 by The Sales Recruitment Network
Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data … more
Posted 22/04/2024 by Apache Associates
Adhere strictly to service processes. Maintain accurate, comprehensive ticket records and consistently update clients. Emphasise quality and first-time resolution, avoiding temporary fixes. Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover. … more
Posted 24/04/2024 by Intec Select Ltd
An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service</ … more
Posted 26/04/2024 by Talent Locker
IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits. Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team … more
Posted 02/05/2024 by BeTechnology Group
As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Benefits include. 23 Days Holiday + Bank Holidays (Increasing every year to 25. Pension Scheme. Sick Pay. Discounts Football and Rugby Tickets … more
Posted yesterday by Ernest Gordon Recruitment Limited
They are a global company with 150+ years' experience in the industry with an award-winning portfolio of services, supplying their logistics solutions to a range of industries and companies for over a hundred years. In the role, the successful IT Support Engineer will be working in a varied … more
Posted a week ago by Just IT Recruitment
Configure, support and troubleshoot servers, printers, mobile and desk phones. Ensure Active Directory, Security Groups, and User Permissions are accurately up to. date. Support the Executive Team with projects, ensuring timelines are adhered to. Assist the Hotel and third parties, in … more
Posted 01/05/2024 by Carbon 60
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT Technical Support engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. … more
Posted 29/04/2024 by Eireann Recruitment Services Ltd
Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with … more
Posted 3 days ago by People First (Recruitment) Ltd
Experience as an IT infrastructure engineer/support desk technician. Proficiency in Japanese and English. Strong customer service skills. Proactive attitude towards work. Please follow us on Linkedin: people-first-team-japan. We would be grateful if you could send your CV as a Word … more
Posted a week ago by Investigo
Head of Incident Management & Service Operations - Hybrid, London based. A Head of Incident Management & Service Ops opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, … more
Posted a week ago by Arcas Technology Ltd
Ensure operational excellence and compliance within Data Protection and Service Desk functions, optimizing resourcing, processes, and policy adherence. Key Skills. Strong understanding of coding principles and structures. Proficiency in core cloud concepts, architectures, and best … more
Posted 25/04/2024 by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. … more
Posted 23/04/2024 by proAV Limited
Liaison with proAV help desk & operations team to arrange backup support when required. Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software. About Us. proAV designs, integrates and supports blended technology … more
Posted 4 days ago by Fortis Hosting
An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and … more
Posted a week ago by Wrisk
We are looking for an organised, detail focussed, and responsible Engineer to join our support team to help triage issues logged into our support desk, route them to the appropriate teams for resolution, and help create a knowledge base of solutions to commonly encountered issues within the … more
Posted 5 days ago by Integral Recruitment Ltd
Keywords: 2nd Line Engineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure Active Directory. Networking, Firewalls, Routers, Switches. My client is a highly successful IT company who have been … more
Posted 25/04/2024 by Concept Resourcing
Effectively use and manage Service Now to handle and update calls. Demonstrate high levels of customer care behaviours at all times and adopt an approach that shows consistent commitment to providing a customer-focused quality service. Work across lines of service to … more
Posted a week ago by Wipro Limited
Role:The Transition Director is responsible for Leadership, Management and delivery of Wipro's Signature Outsourced & Managed Services Transition Projects and Programmes that are multi-geography, organizationally complex, and operate across multi-cultural global environments. … more
Posted 25/04/2024 by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop … more
Posted 30/04/2024 by Progress Sales Recruitment
2 x Account Manager / Business Development Manager – NHS Digital Transformation Services. Base salary – IRO £65-70 (Negotiable for the right person. Commission – £115-120k. Expenses and benefits package. Home based role – based close to a main motorway / good access to travel as needed…. … more
Posted a week ago by RedTech Recruitment Ltd
Keywords: Technical Support, Product Support, Customer, Client, Requirement gathering, Project management, machine-learning, Information Technology, Technical Support Specialist, Software Support Engineer, Customer Support Engineer, Application Support Analyst, Help Desk Engineer, IT … more
Posted 02/05/2024 by RedTech Recruitment Ltd
Keywords: Technical Support, Product Support, Customer, Client, Requirement gathering, Project management, machine-learning, Information Technology, Technical Support Specialist, Software Support Engineer, Customer Support Engineer, Application Support Analyst, Help Desk Engineer, IT … more
Posted 5 days ago by Integral Recruitment Ltd
Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My … more
Posted 30/04/2024 by The Associates Global
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data … more
Posted 26/04/2024 by Just IT Recruitment
Handle escalated calls from first line Service Desk. Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365. Monitor and troubleshoot server and network performance utilising the monitoring … more
Posted a week ago by PensionBee
PensionBee has consistently maintained a Customer Retention Rate in excess of 95% and an Excellent Trustpilot rating from more than 10,000 customers, reflecting its commitment to outstanding customer service. PensionBee is listed on the London Stock Exchange (LON: PBEE).. PensionBee is … more
Posted a week ago by Unified Support
This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support. Working hours are primarily between the core hours of 7:00 am – 7:00 pm (Mon-Fri) based on a 40-hour week (not including an … more
