Contact Centre Solution Architect
Posted today by Experis
- Salary:
- £600 - £650/day Umbrella
- Location:
- England
- Job Type:
- Contract
Define system architecture, integration points, data flows, and technical specifications for contact centre components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection. Evaluate and recommend contact centre technologies, platforms, … more