Technical Consultant - 1st Line
Posted 03/05/2024 by Apogee Corporation Limited
- Location:
- Isle of Man
- Job Type:
- Permanent
Act as the first point of contact for technical assistance, handling customer queries via phone, self-service portal, or email. Resolve standard issues such as password resets and basic troubleshooting, escalating complex issues to higher-level teams when necessary. Document all customer … more