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Displaying 1-25 of 45 jobs
The position you are looking for is no longer available, but here are some similar jobs that might interest you
Posted a week ago by SR2
Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT incidents and service requests promptly and effectively, keeping users informed every … more
Posted 10 hours ago by Orion Electrotech
You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket escalations with the use … more
Posted a week ago by Tate
IT Service Desk Support (2nd Line. Full time, office-based role. Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance. As Service Desk Operator, you will be working for a … more
Posted a week ago by Simply Solutions (Europe) Limited
A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to. Managing the client CAFM … more
Posted yesterday by Rise Technical Recruitment
IT Service Desk Team Lead. Bath. £Competitive + Progression + Bonus + Up to 9% Matched Pension + 33 Days Holiday + Private Medical + Additional Benefits. Excellent opportunity for a Service Desk Team Lead or similar to join a world-leading manufacturing business … more
Posted by Metropolitan Thames Valley
MTVH are currently recruiting for a 2nd Line Engineer to join our busy Service Desk, helping to ensure that the team meet our users expectations in providing support. The key responsibilities are. To provide end user 2ndline Technical support in accordance with the achievement of …
Posted a week ago by BeTechnology Group
Service Desk Engineer - Coventry - £35,000 (Hybrid. My client is seeking a Service Desk Engineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a Global Business. As a key member of the … more
Posted a week ago by Rebel Recruitment Limited
Role: Service Desk Analyst. Location: Chorley. Salary: Up to £26-£35k, depending on experience. Looking for a new gig where your voice matters? Do you have a passion for IT and love being the go-to support hero? This could be your next big move. We're on the hunt for a hands-on … more
Posted 2 days ago by Granite Consulting
IT Service Desk Manager – Fareham - £35,000 - £40,000. An opportunity for an IT Service Desk Manager to join a leading healthcare organisation in Fareham, Hampshire. You will act as the primary point of contact for a service desk consisting of 5 … more
Posted a week ago by Jump IT Recruitment
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk. We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey. To lead, manage and … more
Posted a week ago by In Technology Group
2nd Line Service Desk Engineer. Edinburgh/Onsite. £25,000 - £35,000. Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients … more
Posted yesterday by HartleyCo Ltd
I'm currently hiring for an L2 Service Desk Engineer on behalf of an awesome start-up IT Managed Services Provider in the City. They've been going for just two years but have made some great progress and are already nearing the 15-staff milestone. Due to growth, they're … more
Posted 5 days ago by Your People Partners
Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team. What you'll do. Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those pesky IT gremlins for a variety of clients. Champion our … more
Posted 6 days ago by DK Recruitment
DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking … more
Posted 6 days ago by Nine Twenty
To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities. To provide high … more
Posted today by Concept Resourcing
In this role, you will collaborate with Technical and Service Management leads, delivering projects across Microsoft 365 and Azure, and assisting the Service Desk with support escalations for managed customers. We are looking for an individual with broad experience in both … more
Posted 2 days ago by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted 9 hours ago by Arcas Technology Ltd
Supporting workspace members with shared service inquiries. Overseeing the IT service desk (including asset inventory, change management, etc.. Managing all tiers of support for the IT helpdesk. Ensuring timely software and firmware updates. Addressing problems related to … more
Posted today by Synapri
Our client are looking for someone to both handle escalations from the Service Desk team and also to identify any opportunities to improve and strengthen the application estate and platform they are built on, reducing scope for potential incidents. The application portfolio has … more
Posted 3 days ago by DCV Technologies
Active involvement and governance surrounding projects to ensure that the Service Desk can adequately operate and support the service in question. There may be a requirement to provide cover to other customer sites when absence by other engineers dictates. To complete PC … more
Posted a week ago by Cathcart Technology
You'll handle incidents, make sure they meet their service goals, and keep their customers happy. Plus, you'll be the go-to person for any escalations and will coach the team to improve their performance. Some desirable skills include. Excellent communicator. Experience in service … more
Posted 6 days ago by DK Recruitment
Ensuring that all communications to the Service Desk, phone calls, and emails are answered. promptly and in a professional and courteous manner. Excellent customer service skills. Location: Kingsbridge (Full time onsite role. Salary: Up to £34,000 DOE. 27 days annual leave … more
Posted a week ago by Nextech Group Ltd
With ample opportunity to be progress up to the senior service desk as well as plenty of exposure to some exciting projects that they're undertaking in the near future. It's a very promising time to join this business with their current clients undergoing massive expansions as well … more
Posted a week ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted a week ago by Jumar Solutions
An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end … more
Posted a week ago by Hays Technology
As one of a team of IT Support Analysts on our Service Desk, you will be responsible for:. First point of contact support to all users via telephone, email and face to face. Working with the Service Management systems to agreed SLAs. Maintenance and support of IT systems, … more
