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Displaying 1-75 of 148 jobs
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Posted 29/05/2024 by SR2
Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT incidents and service requests promptly and effectively, keeping users informed every … more
Posted a week ago by Nextra Recruitment Limited
Service support governance, Reporting and client interfacing experience. Skills and Abilities. Experience in management, operations, and leadership. Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management. Ability to build consensus … more
Posted by Vitality
A passion for customer service. To be able to deal with Vitality staff user queries within certain timelines and SLAs. To be an open and honest communicatorWhat this role is all about. Act as part of the Service desk team that provides IT 1st line service desk …
Posted by Metropolitan Thames Valley
MTVH are currently recruiting for a 2nd Line Engineer to join our busy Service Desk, helping to ensure that the team meet our users expectations in providing support. The key responsibilities are. To provide end user 2ndline Technical support in accordance with the achievement of …
Posted a week ago by Orion Electrotech
You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket escalations with the use … more
Posted 2 days ago by Golding Homes
IT Service Desk Supervisor. Maidstone – Agile Working. Circa £42,000. Full Time, Permanent. Background. It is a great time to join Golding as we are an efficient, local, visible and listening organisation providing sustainable homes and communities. We have an established track … more
Posted today by Adria Solutions Ltd
Service Desk Team Manager. We seek a proactive Service Desk Team Manager to oversee service desk operations outside standard business hours. This position involves supervising a team of service desk analysts, ensuring excellent … more
Posted a week ago by Hays Technology
Hays are working with a global business based in Bath (BA1) to support with the recruitment of a permeant Service Desk Team Lead. The role is paying circa £40,000 depending on experience and is initially site based 4 - 5 days per week, however likely to go hybrid in the future and … more
Posted 24/05/2024 by ISR RECRUITMENT LIMITED
As a Service Desk Team Leader, your role encompasses a blend of technical expertise, leadership skills, and exceptional customer service to join an established professional IT services company based in Huddersfield, West Yorkshire. Skills and Experience. … more
Posted 17/05/2024 by Goodman Masson
Goodman Masson are partnered with an NHS organisation who are looking for a 1st Line Service Desk Analyst on a 3 month contract basis. You will be providing 1st line onsite support. Please note: You must have prior NHS experience to apply for this role. The successful candidate … more
Posted 4 days ago by Granite Consulting
IT Service Desk Team Lead - £35,000 - £40,000. Bournemouth. This is a great opportunity for an ambitious IT Service Desk Team Leader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work. You … more
Posted a week ago by People Source Consulting
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality … more
Posted 21/05/2024 by IMT Resourcing Solutions
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking … more
Posted 23/05/2024 by Chapman Tate Associates
Position: Service Desk Manager. Location: Corby (Hybrid Working. Salary: £48,000 - £60,000. Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated … more
Posted 28/05/2024 by Tate
IT Service Desk Support (2nd Line. Full time, office-based role. Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance. As Service Desk Operator, you will be working for a … more
Posted 6 days ago by Charles Simon Associates Ltd
Service Desk Analyst – (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) – Permanent – High Wycombe. Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our … more
Posted 24/05/2024 by Pertemps SSDC DDT
Service Desk Analyst. Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood, on a temporary basis. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and … more
Posted today by Adria Solutions Ltd
Service Desk Manager. We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities. … more
Posted 23/05/2024 by Simply Solutions (Europe) Limited
A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to. Managing the client CAFM … more
Posted 20/05/2024 by Radius Consultancy
Radius is seeking an experienced 1st / 2nd Line Service desk engineer to be the first point of call for all 1st / 2nd Line issues for our client based in London. You must have experience with the following technologies. Experience of working within the ITIL framework. Hands-on … more
Posted a week ago by Rise Technical Recruitment
IT Service Desk Team Lead. Bath. £Competitive + Progression + Bonus + Up to 9% Matched Pension + 33 Days Holiday + Private Medical + Additional Benefits. Excellent opportunity for a Service Desk Team Lead or similar to join a world-leading manufacturing business … more
Posted 3 days ago by Matchtech
Service Desk Analysts required for a Public sector organisation. Onsite / 12 month contract. ServiceDesk are responsible for managing the first- and second-line technical support for all IT applications and services across sites, including end-user computing. This includes … more
Posted a week ago by OCC Computer Personnel
IT Service Desk 2nd / 3rd line Support Engineer – 24x7 ops. Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial … more
Posted 2 days ago by Gold Group
Job Title: IT Service Desk Team Leader. Location: Hove. Salary: £33,000 -£38,000 - We are booking interviews next week! Please call or email for a slot. Must hold a full UK driving licence. Key Skills: Cloud Solutions (Microsoft Office 365, Azure) Storage Solutions (NAS, SharePoint … more
Posted 29/05/2024 by BeTechnology Group
Service Desk Engineer - Coventry - £35,000 (Hybrid. My client is seeking a Service Desk Engineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a Global Business. As a key member of the … more
Posted 3 days ago by Adecco
My client based in Buckinghamshire are looking for a Service Desk Analyst on an initial 3 month of contract INSIDE of IR35. You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There will be the option for the occasional WFH day. You … more
Posted 24/05/2024 by Rebel Recruitment Limited
Role: Service Desk Analyst. Location: Chorley. Salary: Up to £26-£35k, depending on experience. Looking for a new gig where your voice matters? Do you have a passion for IT and love being the go-to support hero? This could be your next big move. We're on the hunt for a hands-on … more
Posted a week ago by Som3
Job Title: Service Desk Manager. Location: Cheshire/ South Manchester. Salary Range: up to £55 plus benefits (depending on experience. Your Schedule. This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, … more
Posted 2 days ago by Everyday Loans
This role involves you delivering 1st, 2nd and 3rd line Information Technology support to end users across the business, as part of the Helpdesk team, and ensuring a high level of service to the end user. You will work against a ticketing system, triaging and responding to service … more
Posted 2 days ago by Apex Resourcing Solutions Ltd
A fantastic opportunity to work for this cutting edge company that deliver integrated smart building technology projects and support services to organisations throughout the UK. Their delivery model helps leading global organisations design, build, support and manage their space, systems … more
Posted 2 days ago by Collabera Digital
Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer. Strong Microsoft Operating System installation(Win 7Win 8.1/Win10 / MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices Stong knowledge … more
Posted a week ago by Granite Consulting
IT Service Desk Manager – Fareham - £35,000 - £40,000. An opportunity for an IT Service Desk Manager to join a leading healthcare organisation in Fareham, Hampshire. You will act as the primary point of contact for a service desk consisting of 5 … more
Posted 29/05/2024 by Jump IT Recruitment
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk. We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey. To lead, manage and … more
Posted just now by Vitality
A passion for customer service. To be able to deal with Vitality staff user queries within certain timelines and SLAs. To be an open and honest communicatorWhat this role is all about. Act as part of the Service desk team that provides IT 1st line service desk … more
Posted 28/05/2024 by Jumar Solutions
Senior Service Desk Analyst. On-site to begin with (Cardiff) - Then into a more Hybrid role. £130 P/D Inside IR35. 6 months, scope to extend. The role. Providing second line specialist support and technical advice to users, IT Managers and 3rd Party Suppliers. Providing advice to … more
Posted 21/05/2024 by Pertemps Redditch Commercial
Job Title: IT Service Desk Engineer. Job Type: Permanent, Full Time. Salary: £25-32,000. Location: Bromsgrove- National Travel Required. Do you have a keen interest in IT? You will be supporting with trouble shooting, 1st and 2nd line IT support issues across local offices. This … more
Posted yesterday by Nationwide Platforms
We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office. The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardware to ensure that the user base … more
Posted 29/05/2024 by Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview. My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The … more
Posted a week ago by OCC Computer Personnel
IT Service Desk Team Lead, 24x7 Ops, Patching, Infrastructure. Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the- … more
Posted 17/05/2024 by Andy File Associates Ltd
Reports to: Service Desk Manager. Salary: £40k - £50k. Overview. This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access. A good technical knowledge is essential to provide an … more
Posted 20/05/2024 by Network IT
IT Lead (Service Desk. Chatham. Permanent. Up to £45,000. Network It a looking for an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated IT Lead to join our Clients' dynamic team in Chatham. … more
Posted 21/05/2024 by ABS Commercial Solutions
To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and … more
Posted 28/05/2024 by ABS Commercial Solutions
The are looking for a Service Desk Manager to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, … more
Posted 29/05/2024 by In Technology Group
2nd Line Service Desk Engineer. Edinburgh/Onsite. £25,000 - £35,000. Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients … more
Posted a week ago by RecruitmentRevolution.com
Service Desk Associate. Crawley, West Sussex / Hybrid Opportunities. £30,000 - £40,000. Plus benefits including pension, private health insurance, tech allowance and more. Level: Entry Level / Junior. Values: Transparency, Authenticity, Hungry to Learn, Accountability, Customer- … more
Posted yesterday by Conex Europe
This Internationally renowned law firm have openings for IT support desk specialists. Previous experience with iManage and other legal applications is required, and therefore law firm support experience is key. Technologies include. Internet Explorer, FireFox & Microsoft Edge browser. … more
Posted a week ago by HartleyCo Ltd
I'm currently hiring for an L2 Service Desk Engineer on behalf of an awesome start-up IT Managed Services Provider in the City. They've been going for just two years but have made some great progress and are already nearing the 15-staff milestone. Due to growth, they're … more
Posted 17/05/2024 by Nextech Group Ltd
I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects. Key … more
Posted 6 days ago by Your People Partners
Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team. What you'll do. Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those pesky IT gremlins for a variety of clients. Champion our … more
Posted a week ago by Rullion Limited
Service Desk Technician Newcastle (Outside IR35. Attention all talented IT professionals! An exciting opportunity has arisen for a skilled Service Desk Technician to join our esteemed client on an urgent basis. We're currently seeking individuals to provide … more
Posted just now by Senitor Associates Ltd
Service Desk Engineer - Leeds - £28 - 35K. An established client of ours in the Technology sector are looking for a IT Team Leader to join their internal IT department, on a permanent basis. The successful candidate will be responsible for Responsible for providing first class IT … more
Posted 17/05/2024 by Andy File Associates Ltd
Reports to: Service Desk Manager. Salary: £35k to £45k. Please note this a hybrid role based out of our Chesterfield office. Overview. This position will provide technical support to our client's customers within a service desk environment mainly managed by remote … more
Posted a week ago by DK Recruitment
DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking … more
Posted 30/05/2024 by Nine Twenty
To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities. To provide high … more
Posted 21/05/2024 by FPSG
Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more
Posted a week ago by Concept Resourcing
In this role, you will collaborate with Technical and Service Management leads, delivering projects across Microsoft 365 and Azure, and assisting the Service Desk with support escalations for managed customers. We are looking for an individual with broad experience in both … more
Posted 3 days ago by DK Recruitment
On a day-to-day basis you will be playing a pivotal role in ensuring the successful delivery of managed IT services to my clients diverse customer base. Working with the current (and future) team to ensure that our services meet or exceed service level agreements (SLAs) … more
Posted 2 days ago by Devonshire Hayes Recruitment Specialists Ltd
We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following. Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. … more
Posted a week ago by Hays Technology
We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will … more
Posted yesterday by Hays Technology
We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will … more
Posted 2 days ago by Intec Select Ltd
This newly created role will lead the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk</ … more
Posted 21/05/2024 by Gleeson Recruitment Group
The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role … more
Posted 22/05/2024 by Adecco
Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German listening, German written, German verbal communication skills and very good … more
Posted 20/05/2024 by The Portfolio Group
JOB TITLE: Field Service Engineer. LOCATION: Field Based. SALARY: £31,924. WORKING HOURS: Any 4 days out of 7 + every other weekend. MAIN PURPOSE OF JOB. To deliver a comprehensive Service Support and Service Delivery engineering function which is cost. effective and … more
Posted a week ago by Arcas Technology Ltd
Supporting workspace members with shared service inquiries. Overseeing the IT service desk (including asset inventory, change management, etc.. Managing all tiers of support for the IT helpdesk. Ensuring timely software and firmware updates. Addressing problems related to … more
Posted a week ago by Chartway Group Ltd
Right now, due to our growth plans, we are looking for an IT Support Technician to join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you'll provide an exceptional level of customer service to our business, across our various regions and regional … more
Posted 2 days ago by Spectrum IT Recruitment
Triage, diagnosis, & support service desk support calls though a ticketing system. Provide end user 1st/2nd line support across multiple devices, including, but not limited to. Windows OS. Telephony systems - previous telecoms industry experience is desirable. Active Directory & … more
Posted 23/05/2024 by Pure Resourcing Solutions Limited
Provide leadership, technical support and guidance to the Service Desk team. Direct involvement in incidents or problems (irrespective of priority) that cause service impact and act as escalation point. Ensures that systems, processes and methodologies are maintained, … more
Posted a week ago by Synapri
Our client are looking for someone to both handle escalations from the Service Desk team and also to identify any opportunities to improve and strengthen the application estate and platform they are built on, reducing scope for potential incidents. The application portfolio has … more
Posted a week ago by Nextech Group Ltd
Suitable - 2nd Line / Service Desk / IT Engineer / Team Lead / Projects. Rate: £130-£140 p/d. Working Location: Glasgow. Contract Length: 12 Months (Minimum), can be extended to 3 Years. My client has a requirement for an IT Support Engineer on a minimum 12-month contract. The … more
Posted 2 days ago by SDL Solutions Limited
The successful IT Support Engineer will be an excellent communicator, with previous service desk and 2nd line support experience and have a desire to progress into 3rd line support. Responsibilities. Manage personal and team workload and setting priorities for support issues. … more
Posted 22/05/2024 by Proactive Appointments
Proven experience as a support desk technician or other customer support role. Tech savvy with working knowledge of office automation products, service desk and desktop support. Good understanding of computer systems, PC's, mobile devices and other tech products. Ability … more
Posted 3 days ago by Clearwater People Solutions
Ability to work independently and as part of a team. 2nd Line Service Desk experience (essential. Managed Service Provider experience (desired. Exceptional customer service skills and engagement. You must be within a 45 minute commute from Shoreham-By-Sea.If this … more
Posted 3 days ago by Clearwater People Solutions
Have you got Managed Service Provider experience. Are you experience in IT Support. Any experience in team leading/managing. Ready to make your mark? Read on and be part of something extraordinary. Key Responsibilities for the IT Support Team Leader. Assist with technical support within the … more
Posted yesterday by Field Solutions Group
Being part of the Helpdesk Team, the job holder is the first line remote fix of service calls logged by clients, and to remotely monitor clients' devices. This role will be working within an established and fast growing MSP who have just opened a new location. Continuous training and … more
Posted 3 days ago by DCV Technologies
Active involvement and governance surrounding projects to ensure that the Service Desk can adequately operate and support the service in question. There may be a requirement to provide cover to other customer sites when absence by other engineers dictates. To complete PC … more
Posted 3 hours ago by In Technology Group
As a 2nd line support engineer, you will be responsible for providing L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk. Daily Responsibilities. Be responsible for 2nd line support, both in person and remotely. Oversee the … more
