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Posted 10/04/2024 by Matchtech
Training and Development. Own the Customer Service training content lifecycle. Manage new hire training, refresher courses, and specialised modules. Review and update existing training materials. Develop tailored training programs in collaboration with subject matter experts. … more
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Posted 17/04/2024 by Cedar
Lead the development of the customer services strategy, including the digital offering and the implementation of channel shift strategy and plans. Act as business owner of resident and business facing Council website and web-based Information, Advice and Guidance tools, portals and digital … more
