Service Desk Analyst
Posted 4 days ago by Arcus Global
- Salary:
- £27,000/annum Benefits
- Location:
- Cambridge
- Job Type:
- Permanent
The role is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You … more