1st Line Support Technician
Posted a week ago by EW Recruitment
Job title: 1st Line Support Technician
Salary: up to £29k + Bonuses
Location: Cambridge
My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.
Responsibilities:
- Support for PCs and servers remotely and on-site (Win10, 2008, 2012, 2016, 2019 & 2022)
- Installing PCs / upgrading software
- Administration of IP phone systems
- Supporting customer applications
- Setting up email accounts and website hosting
- Support for Mac's remotely and on-site
- Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues
- Connectivity/ Wi-Fi Troubleshooting, Active Directory, Service Cancellations
- IT Solutions & Project Work
Attributes:
- Previous experience working for an MSP or Software house would be desirable
- Team player
- Keen to learn
- Confident communicating over the phone
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- Permanent
- Contact Name:
- Login or register to view
- Job Reference:
- 1st Line Support
- Job ID:
- 221491932
Remember: You should never send cash or cheques to a prospective employer, or provide any financial information. Please get in touch if you see any roles asking for payments or financial details from you. For more information, visit jobsaware.co.uk.
