2nd Line Support Engineer GBP 37000
Posted a week ago by Nextech Group Ltd
- Salary:
- £33,000 - £37,000/annum Training, flex work, pensioN
- Location:
- Basildon, Essex
- Job Type:
- Permanent
Provide 2nd line technical support via phone, email, and remote assistance. Troubleshoot and resolve hardware/software issues. Assist with IT equipment and system setup/maintenance. Escalate complex issues to 3rd line support. Document support activities and resolutions. Collaborate to … more