2nd Line Service Desk
Posted 2 days ago by Gold Group
- Salary:
- £35,000 - £40,000/annum + Benefits + 10% Bonus
- Location:
- Epsom, Surrey (3 miles)
- Job Type:
- Permanent
As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, … more