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Displaying 1-13 of 13 jobs
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Posted a week ago by Centro Systems Limited
We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will discuss with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and … more
Posted 5 days ago by Modern Networks Ltd
Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK's commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services … more
Posted 4 days ago by Applause IT Recruitment Ltd
Provide remote support for technical issues as an escalation point for 1st and 2nd Line Engineers. Take ownership of complex issues and provide technical support via telephone, email, and remote-control sessions. Manage requests via our ticketing system. Diagnose and … more
Posted 6 days ago by Planet Recruitment
Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical … more
Posted 3 days ago by Akkodis
Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles.. The Requirements. Strong interpersonal … more
Posted by ITonlinelearning
We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, …
Posted a week ago by Network IT
Managing cease request from customer or other internal departments. Calculating any early termination fees using an internal database and advising customers of the contractual obligations of ceasing services. Liaising with third-party suppliers to agree termination dates of service. … more
Posted 5 days ago by Applause IT Recruitment Ltd
Manage complex issues to resolution via telephone, email, and remote-control sessions. Diagnose and troubleshoot technical issues, prioritise and manage open tickets, and monitor responses. Ensure customer processes and documentation are up-to-date.Requirements. Hands-on < … more
Posted 3 days ago by Smart 1 Recruitment Limited
Working within the Technical department, as IT Support Technician, you will be responsible for providing 1st line Product and Technical support to customers and employees, daily remote managed services to customers and once trained, to manage the implementation of … more
Posted 5 days ago by Planet Recruitment
Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical … more
Posted 8 hours ago by Walsall Housing Group
In this development role, you will receive training in order to be responsible for supporting IT systems and providing technical support to colleagues across the business. It's an exciting time to join whg as we move into delivery of our new and ambitious six-year plan which will take us to … more
Posted 3 days ago by Nextech Group Ltd
This role involves managing the entire ticket life cycle, acting as the primary point of contact for new and existing tickets, and ensuring timely and effective resolution of support issues. You will work remotely and be required to attend on-site visits, sometimes at short notice, and … more
Posted 8 hours ago by Walsall Housing Group
Communicate at both a technical and non-technical level, using a range of communication methods including presentation skills to suit the subject matter and the audience. Understanding how to communicate difficult/sensitive information tactfully. Use problem solving and analytical … more
Posted 5 days ago by TEAM
Technical Troubleshooting: Diagnose and fix IT hardware and software issues via phone, email, and remote support. Sales Quotations: Create technical sales quotes that meet customer needs completely. Tier 1 Support: Assist with overflow of tickets and calls, ensuring nothing falls … more
