Incident and Escalation Manager
Posted 12/04/2024 by Jiyu Consulting Ltd
- Salary:
- £34,000 - £36,000/annum 15% plus overtime
- Location:
- Glasgow, Glasgow City
- Job Type:
- Permanent
Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate … more