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Posted 4 days ago by Think Specialist Recruitment
Answering the calls and accurately logging all contact onto the system. Progressing cases until resolution, making sure the customer is always kept up to date. Logging all bugs, requirements and issues. Escalating customer cases to the Manager where necessary. Liaising with … more
Posted 24/05/2024 by Connexa Technology Limited
Reports to: IT Support Manager. Role Overview. As a 1st Line Support Technician, you will be the first point of contact for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or … more
