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Displaying 1-19 of 19 jobs
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Posted yesterday by Belmond
As an IT Service Desk Specialist at our Global Office, you are part of a team that collaborates to provide IT assistance, resolve customer issues, utilize ITSM systems, adhere to ITIL principles, support the IT strategy, and ensure the timely completion of customer requests within … more
Posted 4 days ago by Interaction Recruitment
Job Description: Senior service desk engineer (MSP. Location: Borehamwood. Hours: Mon Fri – 8-5pm. Duration: Permanent. Salary: 40-50k DOE. Role Description. This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part … more
Posted by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. …
Posted by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …
Posted 2 days ago by Experis
Service Desk Analyst (1st line. 3 months contract - view to extend until 31/03/2025. London - onsite 3 days a week. £149.50 per day inside ir35. Role. The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles … more
Posted 3 days ago by Integrity Recruitment Solutions Limited
Help Desk / Desktop Support – Prestigious UK Client. A long-established, prestigious UK business, my client has a pedigree that spans 100+ years. Their sector and client-base is buoyant and this creates exciting opportunities throughout the year. We have an opportunities for support … more
Posted 4 days ago by proAV Limited
Liaison with proAV help desk & operations team to arrange backup support when required. Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software. About Us. proAV designs, integrates and supports blended technology … more
Posted 4 days ago by Intec Select Ltd
You will be joining its progressive IT team; working with experienced technical professionals, this role will involve hands on technical exposure and interacting with users across the service desk function and support functions. Roles & Responsibilities. Ownership, monitoring, … more
Posted 5 days ago by Aspire Recruitment Consultants
Reporting to the Service Delivery Manager. Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of … more
Posted 5 days ago by hireful
You will work closely with the Services Desk, Project managers and Business Analyst, to rollout different IT systems we require to enhance our performance as a Business. Projects will cover an array of areas such as Infrastructure, Applications, Software and hardware. If you are an … more
Posted 2 days ago by Crestwave Solutions
Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer's technical issues. Our client is looking for a highly motivated individual, with a 'can do' … more
Posted 4 days ago by The Sales Recruitment Network
Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data … more
Posted 5 days ago by Apache Associates
Adhere strictly to service processes. Maintain accurate, comprehensive ticket records and consistently update clients. Emphasise quality and first-time resolution, avoiding temporary fixes. Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover. … more
Posted yesterday by Talent Locker
IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits. Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team … more
Posted 3 days ago by Intec Select Ltd
An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service</ … more
Posted 2 days ago by Avocet Strategic Resourcing
We would like to hear from you if you have. 6 months + technical support experience and great customer service skills, OR. 1 years+ technical support / IT service Desk experience and love to analyse and resolve issues. With all these positions – customer service … more
Posted 5 days ago by Skillframe Ltd
Our client is seeking a 1st Line Service Desk Engineer who will act as the first point of contact for IT-related queries from across their client base. You will have the following experience. Previous experience providing IT support. Exemplary customer service and problem- … more
Posted 2 days ago by Metropolitan Thames Valley
You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively deliver the full lifecycle of infrastructure architecture services, projects, and initiatives. What you'll need to succeed. … more
Posted 2 days ago by Concept Resourcing
Effectively use and manage Service Now to handle and update calls. Demonstrate high levels of customer care behaviours at all times and adopt an approach that shows consistent commitment to providing a customer-focused quality service. Work across lines of service to … more
Posted 2 days ago by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop … more
Posted yesterday by Just IT Recruitment
Handle escalated calls from first line Service Desk. Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365. Monitor and troubleshoot server and network performance utilising the monitoring … more
