IT Service Desk
Posted a week ago by Orion Electrotech
- Salary:
- £28,000 - £34,000/annum
- Location:
- Dorking, Surrey, South East (21 miles)
- Job Type:
- Permanent
You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket escalations with the use … more