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Displaying 1-25 of 46 jobs
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Posted yesterday by Orion Electrotech
You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket escalations with the use … more
Posted 10/05/2024 by ATA
Customer Service Agent - Egham - £25,000 to £30,000. A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and … more
Posted 09/05/2024 by Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to … more
Posted a week ago by Pertemps SSDC DDT
Service Desk Analyst. Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood, on a temporary basis. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and … more
Posted 22/05/2024 by Pertemps SSDC DDT
Service Desk Analyst. Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and provide high quality … more
Posted by proAV Limited
Role Overview. proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for …
Posted a week ago by Data Careers Ltd
Role: Service Desk Analyst. Location: Luton (with potential for hybrid working after probation. Salary: £26 - 28K + a comprehensive range of Employee Benefits. Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating … more
Posted 6 days ago by Randstad Technologies Recruitment
We are currently seeking a Service Desk Analyst to be the first point of contact for IT incidents and requests. You'll handle phone calls and emails, aiming to resolve issues on the first contact. Requirements This Role. ITIL v3 Foundation certification. Experience with Microsoft … more
Posted 20/05/2024 by Radius Consultancy
Radius is seeking an experienced 1st / 2nd Line Service desk engineer to be the first point of call for all 1st / 2nd Line issues for our client based in London. You must have experience with the following technologies. Experience of working within the ITIL framework. Hands-on … more
Posted a week ago by Jump IT Recruitment
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk. We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey. To lead, manage and … more
Posted 6 days ago by Proactive Appointments
Service Desk Analyst. Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, … more
Posted 15/05/2024 by BeTechnology Group
Helpdesk/Service Desk Engineer - Up to £30k DOE. Are you an experienced IT Support/Helpdesk Engineer looking for your next position? Our client, a top-tier IT Managed Services provider, is seeking an experienced Service Desk Engineer to join their team. … more
Posted 20/05/2024 by ALLEGIANCE TECHNOLOGY LTD
My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end … more
Posted a week ago by IT Recruitment Solutions
Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management … more
Posted a week ago by Office Angels
Service Desk Analysts x 2. Position 1 - 12 month fixed term contract. Position 2 - Fixed term contract until 31st December 2024 (7 months)Salary: £27,000k-£28,350kpa. Mon-Fri (Hybrid, 1 day in office. Based: Epsom. Do you have experience providing high quality support for an IT <em … more
Posted 21/05/2024 by proAV Limited
Liaison with proAV help desk & operations team to arrange backup support when required. Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software. About Us. proAV designs, integrates and supports blended technology … more
Posted yesterday by Just IT Recruitment
We have a fantastic opportunity for a Service Desk Technician to join our team at BFBS. The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will … more
Posted 6 days ago by Collabera Digital
Work as part of the 11x7 Shift system on the IT Service Desk. Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems. Promptly allocates calls as appropriate. Logs incidents and service … more
Posted 22/05/2024 by HartleyCo Ltd
Our client is a dynamic and rapidly growing IT Services Provider, dedicated to delivering exceptional support to clientele in the Hospitality sector. With one of their major customers set to acquire 70 sites in France, they are expanding their team to ensure seamless support and outstanding … more
Posted 10/05/2024 by Movement8 Ltd
Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale … more
Posted 10/05/2024 by Ernest Gordon Recruitment Limited
Operating from a service desk, you will be one of the go-to IT Support Engineers in the company. This role would suit an IT Support Technician, looking to work for a Burgeoning IT company, where you will have the opportunity to grow your career with the business and they continue … more
Posted 20/05/2024 by WR Logistics
Package Benefits. 22 days annual holiday + banks - rising to 30 days + banks with service. Pension Scheme. Annual Pay Rises. Long Service Bonus Scheme. Gym and Nursery Discounts. On-site Parking. Excellent training programme.Key Responsibilities. Offer direct IT support for the … more
Posted 2 weeks ago by Pure Resourcing Solutions Limited
Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more
Posted a week ago by 100 Percent
This position will suit you if you are a Desktop Support Engineer or IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer from an IT Managed Service company or from an IT Dept. You will be responsible for providing telephone, remote support and going out to customer … more
Posted 3 days ago by Middle Recruitment LTD
A minimum of 1-year experience on a Service Desk. Hardware experience. Understanding of networking principles and protocols. If you feel this role is right for you and you thrive in a relaxed and supportive environment, please submit your CV. Middle Recruitment Limited is an Equal … more
Posted a week ago by Pearson Whiffin Recruitment Ltd
An exciting opportunity has arisen with a growing Managed Service Provider in Kent for a Level 1/2 Support Engineer. You will be responsible for 1st/2nd line technical support and will be required to visit client premises to provide on-site support when required. Role & Responsibilities. … more
