5,434 IT jobs

Service Desk jobs in East of England

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  1. Head of Support Services

    Posted 10/05/2024 by Connexa Technology Limited

    Remote job
    Salary:
    £100,000 - £110,000/annum
    Location:
    Luton, Bedfordshire
    Job Type:
    Permanent

    Head of Support Services. About the Company. My client is a well-regarded technology provider in the retail sector. They are on the lookout for a Head of Support Services to lead their Helpdesk operations. If you have a wealth of experience in customer service, a technical … more

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  2. Head Of IT

    Posted a week ago by Devonshire Hayes Recruitment Specialists Ltd

    Salary:
    £90,000 - £100,000/annum 15% bonus
    Location:
    Watford, Hertfordshire
    Job Type:
    Permanent

    Manage the key service offerings of Service Desk, Infrastructure, Software & Applications, Business Intelligence. Attend board meetings and present on all IT related matters. Identify opportunities and threats & manage them accordingly. Assist with business tenders by … more

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  3. Featured Jobs

    1. Technical Cutover Manager

      Posted by NHS Professionals

      Featured job
      CM20
      £42.74/hour
      NHS Professionals

      The plan to detail cutover for, Integration, Infrastructure including security implications, Service Desk, IM/Data Watehouse, Regression Testing, Data Migration/ Data Catch up. Work closely with the operational team, technical and configuration workstreams, data migration, …

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      More Apply Now

    2. IT Support Team Leader

      Posted by Cambridge Education Group

      Featured job
      Cambridge
      £41,800/annum
      Cambridge Education Group

      As an IT Support Team Leader, you will have a strong technical background and a passion for delivering exceptional customer service. In this role, you'll oversee a team of IT support professionals, ensuring smooth day-to-day operations and providing top-notch technical support to our staff …

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      More Apply Now

    3. Service Desk Analyst

      Posted by RSPB

      Featured job
      Sandy
      £29,200 - £31,347...
      RSPB

      Service Desk Analyst. Location: RSPB UKHQ - The Lodge. Salary: £29,200.00 - £31,347.00 Per Annum. Benefits: Standard. This is a Permanent role for 37.5 hours per week. This role is a hybrid role, which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week - …

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      More Apply Now

  4. Technical Cutover Manager

    Posted a week ago by NHS Professionals

    Featured job
    Salary:
    £42.74/hour
    Location:
    CM20, Little Parndon, Essex
    Job Type:
    Temporary

    The plan to detail cutover for, Integration, Infrastructure including security implications, Service Desk, IM/Data Watehouse, Regression Testing, Data Migration/ Data Catch up. Work closely with the operational team, technical and configuration workstreams, data migration, … more

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  5. IT Service Desk Manager

    Posted 14/05/2024 by nufuture

    Salary:
    £65,000 - £75,000/annum Bonus, Medical Cover etc.
    Location:
    Stevenage, Hertfordshire
    Job Type:
    Permanent

    IT Service Desk Manager. Salary & Benefits: £65k to £75k, Bonus, Private Health, Life Assurance, 25 Days Holiday. We have partnered with a global biotech company in Stevenage that has created a pioneering cancer therapy. Due to the success of their treatment, we are assisting them … more

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  6. Azure IT Operations Manager

    Posted today by EmPro Consultants Limited

    Salary:
    £65,000/annum + additional benefits
    Location:
    Chelmsford, Essex
    Job Type:
    Permanent

    You will also be responsible for the successfully completion of projects with best practice, methodologies, and guidance, in addition to this you will have the day-to-day management of the Service Desk, 2nd Line Field Engineer and 1st Technical Support Analyst. As a budget holder … more

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  7. Infrastructure Manager

    Posted a week ago by Pure Resourcing Solutions Limited

    Salary:
    £45,000 - £55,000/annum
    Location:
    Ipswich
    Job Type:
    Permanent

    Provide leadership, technical support and guidance to the Service Desk team. Direct involvement in incidents or problems (irrespective of priority) that cause service impact and act as escalation point. Ensures that systems, processes and methodologies are maintained, … more

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  8. Operational Infrastructure Team Leader

    Posted 10/05/2024 by The Longhurst Group

    Salary:
    £49,816/annum
    Location:
    Peterborough, Cambridgeshire
    Job Type:
    Permanent

    Are you passionate about IT service delivery and ensuring that systems and networks are running smoothly? If so, our IT Operational Infrastructure Team Leader role could be the perfect job for you. Longhurst Group is a leading housing Group across the Midlands & East of England, committed … more

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  9. Senior Application Support - £48K

    Posted a week ago by In Technology Group

    Salary:
    £38,000 - £48,000/annum Excellent Benefits and Progression
    Location:
    Bury St Edmunds, Suffolk
    Job Type:
    Permanent

    Customer Service experience (3 years. Ticketing systems- ServiceNow/CRM/ZenDesk. MS Office- Windows/Exchange/O365. Service Desk Experience- providing supportThis would be a great position for someone early in their managerial career, who has experience providing hands-on … more

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  10. Technical Team Lead

    Posted 14/05/2024 by BeTechnology Group

    Salary:
    £35,000 - £48,000/annum Healthcare, Holidays, Sick Pay
    Location:
    Bury St Edmunds, Suffolk
    Job Type:
    Permanent

    As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please apply below. Full training … more

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  11. Application Support Team Leader - £48K

    Posted 13/05/2024 by In Technology Group

    Salary:
    £38,000 - £48,000/annum Excellent Benefits and Progression
    Location:
    Bury St Edmunds, Suffolk
    Job Type:
    Permanent

    Customer Service experience (3 years. Ticketing systems- ServiceNow/CRM/ZenDesk. MS Office- Windows/Exchange/O365. Service Desk Experience- providing supportThis would be a great position for someone early in their managerial career, who has experience providing hands-on … more

    Apply Now

  12. IT Support Specialist

    Posted 16/05/2024 by Eclipse Recruitment (Hemel) Ltd

    Salary:
    £38,000 - £42,000/annum
    Location:
    St Albans, Hertfordshire
    Job Type:
    Permanent

    Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT Service Desk team members in other locations in EMEA. The position will include travel to their Manchester and Scotland offices (2 night stay twice a month which can be shared … more

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  13. IT Support Team Leader

    Posted a week ago by Cambridge Education Group

    Featured job Remote job
    Salary:
    £41,800/annum
    Location:
    Cambridge, Cambridgeshire
    Job Type:
    Permanent

    As an IT Support Team Leader, you will have a strong technical background and a passion for delivering exceptional customer service. In this role, you'll oversee a team of IT support professionals, ensuring smooth day-to-day operations and providing top-notch technical support to our staff … more

    Apply Now

  14. Junior Service Delivery Analyst

    Posted a week ago by Big Red Recruitment Midlands Limited

    Salary:
    £30,000 - £40,000/annum £30 000 - £40 000
    Location:
    Hatfield
    Job Type:
    Permanent

    In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key point of contact for … more

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  15. It Engineer

    Posted 14/05/2024 by AES

    Salary:
    £35,000 - £40,000/annum Excellent Bens (Call for Details)
    Location:
    Cambridgeshire
    Job Type:
    Permanent

    Diagnosing and resolving a broad range of IT service desks requests both remotely and in person, receiving requests from multiple channels. Getting new colleagues up to speed with IT systems and offering support, advice and knowledge sharing to all. Managing access levels across a … more

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  16. IT Support Engineer

    Posted 14/05/2024 by AES

    Salary:
    £35,000 - £40,000/annum Excellent Bens (Call for Details)
    Location:
    Cambridgeshire
    Job Type:
    Permanent

    Diagnosing and resolving a broad range of IT service desks requests both remotely and in person, receiving requests from multiple channels. Getting new colleagues up to speed with IT systems and offering support, advice and knowledge sharing to all. Managing access levels across a … more

    Apply Now

  17. Service Desk Engineer

    Posted 14/05/2024 by BeTechnology Group

    Salary:
    £30,000 - £40,000/annum Healthcare, Life Insurance, Onsite P
    Location:
    Bury St Edmunds, Suffolk
    Job Type:
    Permanent

    Service Desk Engineer - Bury St Edmunds - Up to £40,000. 2nd Line Support. My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated Service Desk Engineer to join their dynamic team. With their commitment to … more

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  18. End user support analyst - 2nd Line

    Posted 13/05/2024 by Michael Page

    Salary:
    £30,000 - £40,000/annum Company benefits
    Location:
    Watford, Hertfordshire
    Job Type:
    Permanent

    Ensure the smooth running of all IT systems, including anti-virus software, print services and email provision. Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Offer technical support across the company (this … more

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  19. 2nd Line Service Desk Analyst

    Posted yesterday by Your People Partners

    Remote job
    Salary:
    £33,000 - £38,000/annum
    Location:
    HP2, Hemel Hempstead, Hertfordshire
    Job Type:
    Permanent

    Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team. What you'll do. Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those pesky IT gremlins for a variety of clients. Champion our … more

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  20. 2nd Line Infrastructure Engineer

    Posted 4 days ago by DCV Technologies

    Remote job
    Salary:
    £30,000 - £35,000/annum Hybrid + Excellent benefits
    Location:
    PE27, Saint Ives, Cambridgeshire
    Job Type:
    Permanent

    Active involvement and governance surrounding projects to ensure that the Service Desk can adequately operate and support the service in question. There may be a requirement to provide cover to other customer sites when absence by other engineers dictates. To complete PC … more

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  21. IT Engineer

    Posted a week ago by Pure Resourcing Solutions Limited

    Salary:
    £25,000 - £35,000/annum Excellent benefits package.
    Location:
    Chelmsford
    Job Type:
    Permanent

    Be a point of escalation for support desk. Root cause analysis. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service … more

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  22. 2nd Line Support Engineer

    Posted 16/05/2024 by Focus Group Recruitment Ltd

    Salary:
    £30,000 - £35,000/annum
    Location:
    Leighton Buzzard, Central Bedfordshire
    Job Type:
    Permanent

    Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum … more

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  23. 2nd Line Service Engineer

    Posted 10/05/2024 by Paradigm Employment Services

    Salary:
    £30,000 - £35,000/annum + Company Benefits
    Location:
    King's Lynn, Norfolk
    Job Type:
    Permanent

    2nd Line Service Engineer. A fantastic opportunity arisen for an 2nd Line Service Engineer to join national IT Support company based in Kings Lynn. Our client is UK's leading Cyber Security and IT Support business with outstanding values and passion to deliver service … more

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  24. Service Desk Analyst

    Posted a week ago by Pertemps SSDC DDT

    Salary:
    £15 - £17/hour
    Location:
    Borehamwood
    Job Type:
    Temporary

    Service Desk Analyst. Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood, on a temporary basis. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and … more

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  25. IT Technician’s | 32K + Bonus| MSP – Cambridge | 3/2 Hybrid

    Posted 09/05/2024 by SoCode Limited

    Salary:
    £28,000 - £32,000/annum + Bonus & Benefits
    Location:
    Cambridge
    Job Type:
    Permanent

    MSP or busy service desk expertise Required. Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT … more

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  26. Service Desk Analyst

    Posted 09/05/2024 by RSPB

    Featured job
    Salary:
    £29,200 - £31,347/annum
    Location:
    Sandy, Central Bedfordshire
    Job Type:
    Permanent

    Service Desk Analyst. Location: RSPB UKHQ - The Lodge. Salary: £29,200.00 - £31,347.00 Per Annum. Benefits: Standard. This is a Permanent role for 37.5 hours per week. This role is a hybrid role, which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week - … more

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  28. Service Desk Analyst

    Posted yesterday by Develop

    Salary:
    £25,000 - £30,000/annum
    Location:
    Cambridge, Cambridgeshire
    Job Type:
    Permanent

    Service Desk Technician - Onsite Cambridge up to £30K+ Benefits. We are looking for an experienced service Desk Technician to join the UK's best I.T infrastructure and services provider. Bringing I.T solutions to life. What you will be doing. You will act … more

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  29. Support Desk Engineer

    Posted a week ago by Connexa Technology Limited

    Salary:
    £20,000 - £30,000/annum
    Location:
    St. Albans, Hertfordshire
    Job Type:
    Permanent

    Job Title: Support Desk Engineer. Location: St Albans. Job Type: Full-Time. Key Responsibilities. Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. … more

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  30. Service Desk Analyst

    Posted a week ago by Pertemps SSDC DDT

    Salary:
    £26,000 - £30,000/annum
    Location:
    Borehamwood
    Job Type:
    Permanent

    Service Desk Analyst. Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and provide high quality … more

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  31. 1st Line Support Engineer

    Posted a week ago by Harrods Aviation

    Salary:
    £27,000 - £30,000/annum
    Location:
    Stansted, Essex
    Job Type:
    Permanent

    We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role. As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing … more

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  32. Service Desk Analyst

    Posted a week ago by Deerfoot IT Resources Limited

    Remote job
    Salary:
    £27,000 - £30,000/annum
    Location:
    Cambridge, Cambridgeshire
    Job Type:
    Permanent

    Service Desk Analyst. Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000. Permanent. We are currently assisting a prestigious client with their search … more

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  33. IT Support Engineer

    Posted a week ago by ALLEGIANCE TECHNOLOGY LTD

    Remote job
    Salary:
    £26,000 - £30,000/annum
    Location:
    Hertford, Hertfordshire
    Job Type:
    Permanent

    My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end … more

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  34. L1 Analyst/Help Desk Support

    Posted yesterday by Collabera Digital

    Location:
    Watford, Hertfordshire
    Job Type:
    Contract

    Work as part of the 11x7 Shift system on the IT Service Desk. Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems. Promptly allocates calls as appropriate. Logs incidents and service … more

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  35. Service Desk Analyst

    Posted a week ago by Data Careers Ltd

    Remote job
    Salary:
    £26,000 - £28,000/annum comprehensive range of Employee Bene
    Location:
    Luton, Bedfordshire
    Job Type:
    Permanent

    Role: Service Desk Analyst. Location: Luton (with potential for hybrid working after probation. Salary: £26 - 28K + a comprehensive range of Employee Benefits. Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating … more

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  36. IT Support Engineer

    Posted 16/05/2024 by Focus Resourcing

    Remote job
    Salary:
    £25,000 - £28,000/annum
    Location:
    Sudbury, Suffolk
    Job Type:
    Permanent

    This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will … more

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  37. Service Desk Engineer

    Posted 09/05/2024 by Focus Resourcing

    Remote job
    Salary:
    £25,000 - £28,000/annum
    Location:
    Ipswich, Suffolk
    Job Type:
    Permanent

    This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will … more

    Apply Now

  38. IT Support Engineer - food manufacturing

    Posted yesterday by b3 jobs Ltd

    Salary:
    £25,000 - £27,000/annum
    Location:
    Braintree, Essex
    Job Type:
    Permanent

    This business has experienced tremendous success and is proud of its reputation for providing exceptional customer service and superior quality products. About the IT Support Engineer job. The purpose of your role will be to provide 1st line technical support to telephone requests, email … more

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  39. Service Desk Analyst

    Posted a week ago by Picture More Ltd

    Quick apply
    Salary:
    £25,000 - £27,000/annum
    Location:
    PE1, Peterborough, Cambridgeshire
    Job Type:
    Permanent

    Service Desk Analyst. £25,000 - 27,000 per annum. A global Real Estate firm are looking for a Service Desk Analyst to join their team. You will be based onsite 3 days per week in Peterborough and join a busy team, providing 1st/2nd line support to their global … more

  40. Service Desk Analyst

    Posted 09/05/2024 by Arcus Global

    Salary:
    £27,000/annum Benefits
    Location:
    Cambridge
    Job Type:
    Permanent

    Service Desk Analyst. £27,000 + Benefits, Hybrid: Cambridge / home based. About Arcus. Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence … more

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  41. 1st Line Support

    Posted 09/05/2024 by Pertemps Coventry

    Salary:
    £24,000 - £26,000/annum
    Location:
    Meriden
    Job Type:
    Permanent

    We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7. In this role, you will be part of the team which is a single point of contact for all business users and their IT needs, varying from software to … more

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  42. IT Customer Support

    Posted a week ago by Cooper Lomaz Recruitment Ltd

    Salary:
    £22,000 - £25,000/annum
    Location:
    Woodbridge, Suffolk
    Job Type:
    Permanent

    Due to the nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities. Triage, … more

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  43. 1st Line IT Support Engineer

    Posted a week ago by Candidate Source

    Salary:
    £21,000 - £25,000/annum
    Location:
    Bishop's Stortford
    Job Type:
    Permanent

    This is an excellent opportunity to join an IT support help desk and work in a varied and busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1ST LINE IT SUPPORT ENGINEER ROLE. Working … more

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  44. Service Desk Analyst - FTC

    Posted 09/05/2024 by Willmott Dixon Group

    Remote job
    Location:
    Letchworth Garden City, Hertfordshire
    Job Type:
    Contract

    Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to … more

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  45. 2nd Line Support Engineer

    Posted a week ago by Spider

    Salary:
    £22,500 - £24,000/annum
    Location:
    Ipswich
    Job Type:
    Permanent

    Be proactive and customer-focused to meet contractually agreed service levels. A clean driving license. If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you … more

    Apply Now

  46. Deskside Support Engineer

    Posted 13/05/2024 by Telefonica Tech

    Salary:
    £NEG
    Location:
    Cambridge,United Kingdom
    Job Type:
    Permanent

    Main purpose of the job: To provide deskside technical support and advisory service of End User Compute (EUC) devices, including resolving and enabling the resolution of incidents, problems, requests, and deploying new hardware and associated software.. Main Duties and Responsibilities: … more

    Apply Now

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