First-Line Technical Support Engineer
Posted a week ago by RedTech Recruitment Ltd
- Salary:
- £23,000 - £25,000/annum Excellent Benefits
- Location:
- Ipswich, Suffolk
- Job Type:
- Permanent
Triage customer support enquiries for a communications software suite of products. Log all calls on the CRM. Solve issues where possible, and escalate when needed. Keep abreast of issues for customers and update them accordingly. What the role offers. Working for a tech-for-good company … more