Product jobs in Ipswich

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  1. First-Line Technical Support Engineer

    Posted 26/04/2024 by RedTech Recruitment Ltd

    Salary:
    £23,000 - £25,000/annum Excellent Benefits
    Location:
    Ipswich, Suffolk
    Job Type:
    Permanent

    Triage customer support enquiries for a communications software suite of products. Log all calls on the CRM. Solve issues where possible, and escalate when needed. Keep abreast of issues for customers and update them accordingly. What the role offers. Working for a tech-for-good company … more

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  2. 2nd Line Support Engineer

    Posted 4 hours ago by Spider

    Salary:
    £22,500 - £24,000/annum
    Location:
    Ipswich
    Job Type:
    Permanent

    Providing first-line Apple product support. Installation of authorised software to servers, desktops, and laptops as well as Antivirus installation and management. Ensuring security suite and OS updates/upgrades are applied on relevant hardware. Installation of wired and wireless networks … more

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