Help Desk Team lead
Posted just now by Akkodis
- Salary:
- £30,000 - £35,000/annum
- Location:
- Newcastle upon Tyne, Tyne and Wear
- Job Type:
- Permanent
Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level … more