1st / 2nd Line IT Support Engineer
Posted a week ago by In Technology Group
- Salary:
- £26,000 - £33,000/annum Fantastic Benefits Package!
- Location:
- Whitehaven, Cumbria
- Job Type:
- Permanent
Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries. Escalate complex problems to the appropriate teams. Diagnose and resolve hardware and software issues for end-users promptly and efficiently. Ensure tickets are dealt with in line with KPI's … more