Service Management Analyst - ServiceNow
Posted yesterday by UK Power Networks (Operations) Ltd
- Location:
- Crawley, West Sussex (10 miles)
- Job Type:
- Contract
Results: delivery of operational scorecard including number of P1 incidents, incidents recovered within SLA, service requests delivered within SLA, internal customer satisfaction (CSAT. DUTIES AND RESPONSIBILITIES. Accountable for MyIT end to end. Accountable for production and maintenance … more