Customer Services jobs in City of Edinburgh

You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care....

You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team....

Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service....

Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service...

This is an excellent opportunity to join a rapidly expanding company in a newly created position, leading a skilled engineering team while driving operational efficiency, technical excellence, and outstanding customer service across UK and international offshore projects....

Strong communication and customer service skills. Positive attitude and willingness to assist with a variety of tasks when required. Reliable, professional, and highly organised....

Own deal progression translating product roadmap through to product sale Maintain accurate forecasting and strong pipeline management within HubSpot Skills and Experience Required Essential 3+ years’ experience in account management, customer success...

AI, natural language processing, and predictive analytics Personal Attributes Strong problem-solving and analytical thinking capabilities with ability to identify automation opportunities Ability to work effectively under pressure and manage multiple priorities simultaneously Customer......

Communication: Clearly communicating project requirements to project teams and providing input on any technical queries Quality and Delivery: Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality Exceptional Service: Providing......

Our UK team is growing, and you will work closely with our Customer Success, Business Development, Product, and Engineering colleagues across the UK, and Greece. What we offer Working for a company that is doing something good for the community, the country, and ultimately, the world....

As a Microsoft-only security house, a Microsoft Solutions Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and winner of the Microsoft Security MSSP of the Year 2025 award, we offer a unified security ecosystem comprised of innovative services, all......

Business Development Manager Location: Livingston – Hybrid working and Travel across the UK Employment type: Full Time - Permanent Working Hours: Monday to Friday What’s in...

Field Sales Executive – Fire & Security Up to £45,000 DOE + high uncapped OTE We are the agency in Scotland to speak with if you are looking for your next opportunity in the Fire & Security industry. We are recruiting for a Field...

Working within a fast-paced Managed Services and Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery....

Job title: Business Analyst Location: Edinburgh (Hybrid - Office twice a week) Contract Length: 18 - 24 months Daily Rate: £475.00 (Umbrella) Rate: £475 per day (Umbrella) or a PAYE salary...

About Us We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results. Our platform...

About Us We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results. Our platform...

IT Support Analyst - Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in Edinburgh. As they continue to expand their client base across Scotland, they're looking to welcome a proactive and...

Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line...

Full Stack Web Developer Remote (UK) with occasional visits to Dunfermline Permanent | Full-Time | 40 Hours Per Week First Achieve is recruiting for a Full Stack Web Developer We are working with a growing organisation that is investing heavily in digital platforms and internal...