Customer Services jobs in Scotland

You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care....

This is an excellent opportunity for someone with strong infrastructure and networking knowledge who enjoys problem-solving, continuous learning and delivering excellent customer support in a fast-paced environment....

Ensure the Team are appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan....

Strong customer service skills with a professional and confident telephone and email manner. Highly organised with strong attention to detail and follow-up. Good IT literacy, including data entry, CAFM systems, and Microsoft Office....

Team Leaders will effectively lead and manage the seniors and CSRs to ensure the highest level of customer care and satisfaction at all times....

Comfortable handling a high volume of calls and job requests Ability to prioritise and manage multiple tasks in a fast-paced environment Good IT literacy and experience with job management systems (e.g., Job Logic or similar) Excellent communication and customer service...

Working closely with your team to maintain high service standards Attending training and staying up to date with technical developments What We’re Looking For: Strong communication and customer service...

Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation. Our application form is quick and easy – no need to repeat your entire CV!...

You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team....

This is a critical role responsible for overseeing both reactive and planned maintenance works, ensuring efficient allocation of engineering resources while maintaining high standards of customer service and compliance....

Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service....

We are particularly interested in speaking with candidates who have a strong background in leading engineering service teams and delivering exceptional customer support. What's On Offer?...

Youll Need Technical: 3-5 years IT experience Windows/macOS deployment expertise Networking basics (TCP/IP, Ethernet) A+/MCP certifications (preferred) Soft Skills: B2 English Exceptional customer service...

Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service...

This is an excellent opportunity to join a rapidly expanding company in a newly created position, leading a skilled engineering team while driving operational efficiency, technical excellence, and outstanding customer service across UK and international offshore projects....

Strong communication and customer service skills. Positive attitude and willingness to assist with a variety of tasks when required. Reliable, professional, and highly organised....

Own deal progression translating product roadmap through to product sale Maintain accurate forecasting and strong pipeline management within HubSpot Skills and Experience Required Essential 3+ years’ experience in account management, customer success...

Strong customer service orientation and collaborative mindset. As the IFS ERP Technical Lead at Macphie Ltd, you will play a critical role in driving the effectiveness of our ERP systems, supporting our commitment to operational excellence and business growth....

AI, natural language processing, and predictive analytics Personal Attributes Strong problem-solving and analytical thinking capabilities with ability to identify automation opportunities Ability to work effectively under pressure and manage multiple priorities simultaneously Customer......

Communication: Clearly communicating project requirements to project teams and providing input on any technical queries Quality and Delivery: Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality Exceptional Service: Providing......