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Displaying 1-3 of 3 jobs
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Posted 30/04/2024 by GK Recruitment
You will be working with a close-knit service desk team and report to the Service Desk Manager. You will also be responsible for implementing improved performance levels on the service desk by researching new ticketing methods, SLA's, KPI's, survey tools, documentation, and more. Daily … more
We found 2 jobs outside your search area.
Posted 19/04/2024 by TVS SCS
Deliver software development in line with agreed time scales, ensuring any changes to approved timing are formally agreed with Manager/Project Leader. Communicate software development to Business colleagues when taking lead role (eg Work Requests). Undertake the enhancement and maintenance … more
Posted 2 days ago by ABS Commercial Solutions
To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality … more
