IT Service Desk Assistant
Posted a week ago by RSK Group Limited
- Salary:
- £25,396/annum
- Location:
- Helsby, Cheshire West and Chester (12 miles)
- Job Type:
- Permanent
Accurately log, categorise, and prioritise tickets on the IT Service Desk system. Assist with common queries such as password resets and answering basic queries. Escalate/expedite tickets to 2nd or 3rd line support teams, ensuring all relevant information is captured. Meet targets for call … more